| Author |
Message |
Fernando Morais
Guest
|
 Posted:
Wed Oct 26, 2005 8:50 pm Post subject:
Fax service don't send delivery receipt. |
|
|
Continuing to setup the SBS 2003 Fax service the last problem remaining
is this one.
In the vent viewer every time i send a fax i got this event id: 32087
"The fax service has failed to generate a positive message box delivery
receipt."
With error code nš:0x000008E1, wich i found out that means user name
could not be found. But in the event id text, the domain\username
appears correctly.
The username is different from the email address, could it be that the
Fax service is trying to use the login name to send an email to and not
the user email address?
Thank you.
Fernando |
|
| Back to top |
|
 |
Brandy Nee [MSFT]
Guest
|
| Posted:
Thu Oct 27, 2005 8:50 am Post subject:
RE: Fax service don't send delivery receipt. |
|
|
Hello Fernando,
Thank you for posting to the SBS Newsgroup.
According to the event errors, most likely that the Fax Delivery Recipients
failed to be sent to the client computers. Do the client computers receive
the delivery recipients successfully once they send out the faxes?
If the clients fail to receive the delivery recipients, did the problem
begin to occur just recently or right after the installation of SBS 2K3?
To probably configure the Fax Delivery Recipients, please check the
following options:
1. Open Server Management Console.
2. Right-click Shared Fax, Select "Properties", select "Receipts" tab.
3. Check \Message Box\Enable Message Boxes as receipts.
4. Make sure "Enable SMTP Receipts e-mail receipts delivery" is enabled.
5. The value in "From e-mail address" should be
SBSFaxService@domainname.com. For example, SBSFaxService@MySBS2K3.LOCAL.
6. Server address should be the NetBIOS name of your SBS 2K3 server, such
as SBS2K3.
7. Port is 25.
8. Authentication: only check ''Anonymous access''.
9. Check mark in "Use these SMTP Settings for the Route through E-mail
incoming routing method".
10. Restarted Shared Fax service
Couple of notes:
1. Messenger service should be started and set to automatic (required by
the delivery notification) on both the SBS server and client computers.
2. Non Windows NT/2000/XP clients do not have the built in API for the "pop
up" notification, so email would be the means for FAX sent notification.
For your reference, you may refer to this link below:
http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodtechn
ol/windowsserver2003/proddocs/entserver/fxsadmin/FaxS_H_MailRcpt.asp
If the issue persists, please help to gather more information for further
research:
a. Where did you find the Event ID 32087, server side or client side?
b. Does this issue occur on one client workstation or several?
c. On the server and one of the problematic client workstations, run
"eventvwr" (without quotation marks), check whether there is any error. If
yes, double click it, click the Copy button and paste the full content to
the Newsgroup.
Hope this information helps. If anything is unclear, please feel free to
let me know. I am looking forward to hearing from you!
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Quote: | Date: Wed, 26 Oct 2005 18:46:32 +0100
From: Fernando Morais <fernando.morais@imsi.pt
User-Agent: Mozilla Thunderbird 1.0.6 (Windows/20050716)
X-Accept-Language: en-us, en
MIME-Version: 1.0
Subject: Fax service don't send delivery receipt.
Content-Type: text/plain; charset=ISO-8859-15; format=flowed
Content-Transfer-Encoding: 8bit
Message-ID: <eOO7hVl2FHA.4076@TK2MSFTNGP09.phx.gbl
Newsgroups: microsoft.public.windows.server.sbs
NNTP-Posting-Host: 195-23-23-130.net.novis.pt 195.23.23.130
Lines: 1
Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:164774
X-Tomcat-NG: microsoft.public.windows.server.sbs
Continuing to setup the SBS 2003 Fax service the last problem remaining
is this one.
In the vent viewer every time i send a fax i got this event id: 32087
"The fax service has failed to generate a positive message box delivery
receipt."
With error code nš:0x000008E1, wich i found out that means user name
could not be found. But in the event id text, the domain\username
appears correctly.
The username is different from the email address, could it be that the
Fax service is trying to use the login name to send an email to and not
the user email address?
Thank you.
Fernando
|
|
|
| Back to top |
|
|
Fernando Morais
Guest
|
| Posted:
Fri Oct 28, 2005 8:50 pm Post subject:
Re: Fax service don't send delivery receipt. |
|
|
Hello Brandy,
In the server the messenger service was running, in the workstation i
can't find the messenger service. It was the Alerter service, it was
stopped i started it but it didn't work out.
The errors i was showing i get then in the server, in the workstation i
don't receive any error.
I also tried to change the option to instead of showing a popup, to send
a email. But that didn't work out either. I've checked the SMTP details
on the FAx service, and i also tried to change the @domainame. To the
local domain name, FAX Service was usign the outside domain name.
Regards,
Fernando
Brandy Nee [MSFT] wrote:
| Quote: | Hello Fernando,
Thank you for posting to the SBS Newsgroup.
According to the event errors, most likely that the Fax Delivery Recipients
failed to be sent to the client computers. Do the client computers receive
the delivery recipients successfully once they send out the faxes?
If the clients fail to receive the delivery recipients, did the problem
begin to occur just recently or right after the installation of SBS 2K3?
To probably configure the Fax Delivery Recipients, please check the
following options:
1. Open Server Management Console.
2. Right-click Shared Fax, Select "Properties", select "Receipts" tab.
3. Check \Message Box\Enable Message Boxes as receipts.
4. Make sure "Enable SMTP Receipts e-mail receipts delivery" is enabled.
5. The value in "From e-mail address" should be
SBSFaxService@domainname.com. For example, SBSFaxService@MySBS2K3.LOCAL.
6. Server address should be the NetBIOS name of your SBS 2K3 server, such
as SBS2K3.
7. Port is 25.
8. Authentication: only check ''Anonymous access''.
9. Check mark in "Use these SMTP Settings for the Route through E-mail
incoming routing method".
10. Restarted Shared Fax service
Couple of notes:
1. Messenger service should be started and set to automatic (required by
the delivery notification) on both the SBS server and client computers.
2. Non Windows NT/2000/XP clients do not have the built in API for the "pop
up" notification, so email would be the means for FAX sent notification.
For your reference, you may refer to this link below:
http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodtechn
ol/windowsserver2003/proddocs/entserver/fxsadmin/FaxS_H_MailRcpt.asp
If the issue persists, please help to gather more information for further
research:
a. Where did you find the Event ID 32087, server side or client side?
b. Does this issue occur on one client workstation or several?
c. On the server and one of the problematic client workstations, run
"eventvwr" (without quotation marks), check whether there is any error. If
yes, double click it, click the Copy button and paste the full content to
the Newsgroup.
Hope this information helps. If anything is unclear, please feel free to
let me know. I am looking forward to hearing from you!
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
Date: Wed, 26 Oct 2005 18:46:32 +0100
From: Fernando Morais <fernando.morais@imsi.pt
User-Agent: Mozilla Thunderbird 1.0.6 (Windows/20050716)
X-Accept-Language: en-us, en
MIME-Version: 1.0
Subject: Fax service don't send delivery receipt.
Content-Type: text/plain; charset=ISO-8859-15; format=flowed
Content-Transfer-Encoding: 8bit
Message-ID: <eOO7hVl2FHA.4076@TK2MSFTNGP09.phx.gbl
Newsgroups: microsoft.public.windows.server.sbs
NNTP-Posting-Host: 195-23-23-130.net.novis.pt 195.23.23.130
Lines: 1
Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:164774
X-Tomcat-NG: microsoft.public.windows.server.sbs
Continuing to setup the SBS 2003 Fax service the last problem remaining
is this one.
In the vent viewer every time i send a fax i got this event id: 32087
"The fax service has failed to generate a positive message box delivery
receipt."
With error code nš:0x000008E1, wich i found out that means user name
could not be found. But in the event id text, the domain\username
appears correctly.
The username is different from the email address, could it be that the
Fax service is trying to use the login name to send an email to and not
the user email address?
Thank you.
Fernando
|
|
|
| Back to top |
|
|
Brandy Nee [MSFT]
Guest
|
| Posted:
Mon Oct 31, 2005 1:50 pm Post subject:
Re: Fax service don't send delivery receipt. |
|
|
Hello Fernando,
Thank you for posting back!
In your reply, you mentioned "can't find the messenger service. It was the
Alerter service". I have following questions:
1. How many client workstations in SBS 2K3 Domain?
2. Does messenger service miss on all client workstations or several?
3. Are all clients unable to receive fax receipt or some of them cannot
receive?
4. What is the version of the problematic client workstations? Win 2K, Win
XP SP1 or Win XP SP2?
5. When did the issue occur? Could clients receive fax receipt before?
6. Can your domain clients receive/send emails correctly?
7. For your suggestion:
On one of the problematic client workstation, open a command window, type
"Net Start Messenger" (without quotation marks) to start Messenger Service.
If you still cannot start Messenger Service in this method, what is the
error message? Please copy and paste the exact error output to the
Newsgroup for research.
I appreciate your time and cooperation. If anything is unclear, please feel
free to let me know. I am looking forward to hearing from you!
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Quote: | Date: Fri, 28 Oct 2005 19:09:08 +0100
From: Fernando Morais <fernando.morais@imsi.pt
User-Agent: Mozilla Thunderbird 1.0.6 (Windows/20050716)
X-Accept-Language: en-us, en
MIME-Version: 1.0
Subject: Re: Fax service don't send delivery receipt.
References: <eOO7hVl2FHA.4076@TK2MSFTNGP09.phx.gbl
IeftbXr2FHA.1172@TK2MSFTNGXA01.phx.gbl
In-Reply-To: <IeftbXr2FHA.1172@TK2MSFTNGXA01.phx.gbl
Content-Type: text/plain; charset=ISO-8859-15; format=flowed
Content-Transfer-Encoding: 8bit
Message-ID: <OR$Qgr#2FHA.1276@TK2MSFTNGP09.phx.gbl
Newsgroups: microsoft.public.windows.server.sbs
NNTP-Posting-Host: 195-23-23-130.net.novis.pt 195.23.23.130
Lines: 1
Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:165626
X-Tomcat-NG: microsoft.public.windows.server.sbs
Hello Brandy,
In the server the messenger service was running, in the workstation i
can't find the messenger service. It was the Alerter service, it was
stopped i started it but it didn't work out.
The errors i was showing i get then in the server, in the workstation i
don't receive any error.
I also tried to change the option to instead of showing a popup, to send
a email. But that didn't work out either. I've checked the SMTP details
on the FAx service, and i also tried to change the @domainame. To the
local domain name, FAX Service was usign the outside domain name.
Regards,
Fernando
|
|
|
| Back to top |
|
|
Brandy Nee [MSFT]
Guest
|
| Posted:
Fri Nov 04, 2005 7:52 am Post subject:
Re: Fax service don't send delivery receipt. |
|
|
Hello Fernando,
Thank you for posting back and keeping us updated!
Please take your time to gather the information. If you have any updates,
please feel free to post back and let me know. I am always standing by and
looking forward to hearing from you!
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Quote: | Date: Fri, 28 Oct 2005 19:09:08 +0100
From: Fernando Morais <fernando.morais@imsi.pt
User-Agent: Mozilla Thunderbird 1.0.6 (Windows/20050716)
X-Accept-Language: en-us, en
MIME-Version: 1.0
Subject: Re: Fax service don't send delivery receipt.
References: <eOO7hVl2FHA.4076@TK2MSFTNGP09.phx.gbl
IeftbXr2FHA.1172@TK2MSFTNGXA01.phx.gbl
In-Reply-To: <IeftbXr2FHA.1172@TK2MSFTNGXA01.phx.gbl
Content-Type: text/plain; charset=ISO-8859-15; format=flowed
Content-Transfer-Encoding: 8bit
Message-ID: <OR$Qgr#2FHA.1276@TK2MSFTNGP09.phx.gbl
Newsgroups: microsoft.public.windows.server.sbs
NNTP-Posting-Host: 195-23-23-130.net.novis.pt 195.23.23.130
Lines: 1
Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:165626
X-Tomcat-NG: microsoft.public.windows.server.sbs
Hello Brandy,
In the server the messenger service was running, in the workstation i
can't find the messenger service. It was the Alerter service, it was
stopped i started it but it didn't work out.
The errors i was showing i get then in the server, in the workstation i
don't receive any error.
I also tried to change the option to instead of showing a popup, to send
a email. But that didn't work out either. I've checked the SMTP details
on the FAx service, and i also tried to change the @domainame. To the
local domain name, FAX Service was usign the outside domain name.
Regards,
Fernando
Brandy Nee [MSFT] wrote: |
|
|
| Back to top |
|
|
Mark Masiak
Guest
|
| Posted:
Fri Nov 04, 2005 1:50 pm Post subject:
Re: Fax service don't send delivery receipt. |
|
|
I too am having the identicle trouble with the fax service
I have noticed something different:
When I open the Fax console and go to 'Inbox'
Select an incoming fax, right click and select 'Mail to...'
I get the following error pop up in an Alert box 'Mail system DLL is invalid'
--
Mark Masiak
devlinfisher*
""Brandy Nee [MSFT]"" wrote:
| Quote: | Hello Fernando,
Thank you for posting back and keeping us updated!
Please take your time to gather the information. If you have any updates,
please feel free to post back and let me know. I am always standing by and
looking forward to hearing from you!
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
Date: Fri, 28 Oct 2005 19:09:08 +0100
From: Fernando Morais <fernando.morais@imsi.pt
User-Agent: Mozilla Thunderbird 1.0.6 (Windows/20050716)
X-Accept-Language: en-us, en
MIME-Version: 1.0
Subject: Re: Fax service don't send delivery receipt.
References: <eOO7hVl2FHA.4076@TK2MSFTNGP09.phx.gbl
IeftbXr2FHA.1172@TK2MSFTNGXA01.phx.gbl
In-Reply-To: <IeftbXr2FHA.1172@TK2MSFTNGXA01.phx.gbl
Content-Type: text/plain; charset=ISO-8859-15; format=flowed
Content-Transfer-Encoding: 8bit
Message-ID: <OR$Qgr#2FHA.1276@TK2MSFTNGP09.phx.gbl
Newsgroups: microsoft.public.windows.server.sbs
NNTP-Posting-Host: 195-23-23-130.net.novis.pt 195.23.23.130
Lines: 1
Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:165626
X-Tomcat-NG: microsoft.public.windows.server.sbs
Hello Brandy,
In the server the messenger service was running, in the workstation i
can't find the messenger service. It was the Alerter service, it was
stopped i started it but it didn't work out.
The errors i was showing i get then in the server, in the workstation i
don't receive any error.
I also tried to change the option to instead of showing a popup, to send
a email. But that didn't work out either. I've checked the SMTP details
on the FAx service, and i also tried to change the @domainame. To the
local domain name, FAX Service was usign the outside domain name.
Regards,
Fernando
Brandy Nee [MSFT] wrote:
|
|
|
| Back to top |
|
|
Brandy Nee [MSFT]
Guest
|
| Posted:
Mon Nov 07, 2005 9:50 am Post subject:
Re: Fax service don't send delivery receipt. |
|
|
Hello Mark,
Thank you for posting to the SBS Newsgroup.
I am sorry for the delayed response due to weekend. Please understand that
the newsgroups are staffed weekdays by Microsoft Support professionals to
answer your systems and applications questions. Your understanding is
greatly appreciated!
I suggest that try the previous suggestions first and see whether it helps.
I greatly appreciate your time and co-operation!
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Quote: | Thread-Topic: Fax service don't send delivery receipt.
thread-index: AcXhKeGkmMGlrSY7RAWLIIlq4AnYpg==
X-WBNR-Posting-Host: 80.45.40.129
From: "=?Utf-8?B?TWFyayBNYXNpYWs=?=" <MarkMasiak@discussions.microsoft.com
References: <eOO7hVl2FHA.4076@TK2MSFTNGP09.phx.gbl
IeftbXr2FHA.1172@TK2MSFTNGXA01.phx.gbl |
<OR$Qgr#2FHA.1276@TK2MSFTNGP09.phx.gbl>
<9#f$iJO4FHA.3936@TK2MSFTNGXA01.phx.gbl>
| Quote: | Subject: Re: Fax service don't send delivery receipt.
Date: Fri, 4 Nov 2005 02:24:04 -0800
Lines: 98
Message-ID: <8ABB71ED-0F75-4EF4-AFB9-BDB89091A0EC@microsoft.com
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 7bit
X-Newsreader: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
Newsgroups: microsoft.public.windows.server.sbs
NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:167625
X-Tomcat-NG: microsoft.public.windows.server.sbs
I too am having the identicle trouble with the fax service
I have noticed something different:
When I open the Fax console and go to 'Inbox'
Select an incoming fax, right click and select 'Mail to...'
I get the following error pop up in an Alert box 'Mail system DLL is
invalid'
--
Mark Masiak
devlinfisher*
""Brandy Nee [MSFT]"" wrote:
Hello Fernando,
Thank you for posting back and keeping us updated!
Please take your time to gather the information. If you have any
updates,
please feel free to post back and let me know. I am always standing by
and
looking forward to hearing from you!
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check
the
"Notify me of replies" box to receive e-mail notifications when there
are
any updates in your thread. When responding to posts via your
newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly.
Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.
--------------------
Date: Fri, 28 Oct 2005 19:09:08 +0100
From: Fernando Morais <fernando.morais@imsi.pt
User-Agent: Mozilla Thunderbird 1.0.6 (Windows/20050716)
X-Accept-Language: en-us, en
MIME-Version: 1.0
Subject: Re: Fax service don't send delivery receipt.
References: <eOO7hVl2FHA.4076@TK2MSFTNGP09.phx.gbl
IeftbXr2FHA.1172@TK2MSFTNGXA01.phx.gbl
In-Reply-To: <IeftbXr2FHA.1172@TK2MSFTNGXA01.phx.gbl
Content-Type: text/plain; charset=ISO-8859-15; format=flowed
Content-Transfer-Encoding: 8bit
Message-ID: <OR$Qgr#2FHA.1276@TK2MSFTNGP09.phx.gbl
Newsgroups: microsoft.public.windows.server.sbs
NNTP-Posting-Host: 195-23-23-130.net.novis.pt 195.23.23.130
Lines: 1
Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:165626
X-Tomcat-NG: microsoft.public.windows.server.sbs
Hello Brandy,
In the server the messenger service was running, in the workstation i
can't find the messenger service. It was the Alerter service, it was
stopped i started it but it didn't work out.
The errors i was showing i get then in the server, in the workstation i
don't receive any error.
I also tried to change the option to instead of showing a popup, to
send
a email. But that didn't work out either. I've checked the SMTP details
on the FAx service, and i also tried to change the @domainame. To the
local domain name, FAX Service was usign the outside domain name.
Regards,
Fernando
Brandy Nee [MSFT] wrote:
|
|
|
| Back to top |
|
|
Brandy Nee [MSFT]
Guest
|
| Posted:
Mon Nov 07, 2005 9:50 am Post subject:
Re: Fax service don't send delivery receipt. |
|
|
Hello Jerz,
Thank you for posting to the SBS Newsgroup.
I am sorry for the delayed response due to weekend. Please understand that
the newsgroups are staffed weekdays by Microsoft Support professionals to
answer your systems and applications questions. Your understanding is
greatly appreciated!
I suggest that try the previous suggestions first and see whether it helps.
I greatly appreciate your time and co-operation!
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
<OR$Qgr#2FHA.1276@TK2MSFTNGP09.phx.gbl>
<9#f$iJO4FHA.3936@TK2MSFTNGXA01.phx.gbl>
<8ABB71ED-0F75-4EF4-AFB9-BDB89091A0EC@microsoft.com>
| Quote: | Subject: Re: Fax service don't send delivery receipt.
Date: Mon, 7 Nov 2005 00:16:41 -0500
Lines: 126
X-Priority: 3
X-MSMail-Priority: Normal
X-Newsreader: Microsoft Outlook Express 6.00.2900.2670
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2670
X-RFC2646: Format=Flowed; Original
Message-ID: <uyWxzp14FHA.2824@TK2MSFTNGP12.phx.gbl
Newsgroups: microsoft.public.windows.server.sbs
NNTP-Posting-Host: eacb01-00-cmmgga-70-34-140-113.atlaga.adelphia.net
70.34.140.113
Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP12.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:168165
X-Tomcat-NG: microsoft.public.windows.server.sbs
I'm getting the same error and I posted this elsewhere; it seems the faxes
stopped being routed via email on 10-28-05:
"Subject: [mssmallbiz] Routing Failed in Fax console (SBS2003)
I recently lost the ability of Small Business Server 2003 to route faxes
via email. The routing to sharepoint and a networked drive still work
but routing via email has stopped.
When I right click on one of the faxes in the incoming box of the fax
console (the faxes that failed to route via email are there with a red x
beside them) and click "mail to" I get the message "Mail System DLL is
invalid".
"Mark Masiak" <MarkMasiak@discussions.microsoft.com> wrote in message
news:8ABB71ED-0F75-4EF4-AFB9-BDB89091A0EC@microsoft.com...
I too am having the identicle trouble with the fax service
I have noticed something different:
When I open the Fax console and go to 'Inbox'
Select an incoming fax, right click and select 'Mail to...'
I get the following error pop up in an Alert box 'Mail system DLL is
invalid'
--
Mark Masiak
devlinfisher*
""Brandy Nee [MSFT]"" wrote:
Hello Fernando,
Thank you for posting back and keeping us updated!
Please take your time to gather the information. If you have any
updates,
please feel free to post back and let me know. I am always standing by
and
looking forward to hearing from you!
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check
the
"Notify me of replies" box to receive e-mail notifications when there
are
any updates in your thread. When responding to posts via your
newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly.
Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.
--------------------
Date: Fri, 28 Oct 2005 19:09:08 +0100
From: Fernando Morais <fernando.morais@imsi.pt
User-Agent: Mozilla Thunderbird 1.0.6 (Windows/20050716)
X-Accept-Language: en-us, en
MIME-Version: 1.0
Subject: Re: Fax service don't send delivery receipt.
References: <eOO7hVl2FHA.4076@TK2MSFTNGP09.phx.gbl
IeftbXr2FHA.1172@TK2MSFTNGXA01.phx.gbl
In-Reply-To: <IeftbXr2FHA.1172@TK2MSFTNGXA01.phx.gbl
Content-Type: text/plain; charset=ISO-8859-15; format=flowed
Content-Transfer-Encoding: 8bit
Message-ID: <OR$Qgr#2FHA.1276@TK2MSFTNGP09.phx.gbl
Newsgroups: microsoft.public.windows.server.sbs
NNTP-Posting-Host: 195-23-23-130.net.novis.pt 195.23.23.130
Lines: 1
Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:165626
X-Tomcat-NG: microsoft.public.windows.server.sbs
Hello Brandy,
In the server the messenger service was running, in the workstation i
can't find the messenger service. It was the Alerter service, it was
stopped i started it but it didn't work out.
The errors i was showing i get then in the server, in the workstation i
don't receive any error.
I also tried to change the option to instead of showing a popup, to
send
a email. But that didn't work out either. I've checked the SMTP details
on the FAx service, and i also tried to change the @domainame. To the
local domain name, FAX Service was usign the outside domain name.
Regards,
Fernando
Brandy Nee [MSFT] wrote:
|
|
|
| Back to top |
|
|
Jerz
Guest
|
| Posted:
Mon Nov 07, 2005 9:50 am Post subject:
Re: Fax service don't send delivery receipt. |
|
|
I'm getting the same error and I posted this elsewhere; it seems the faxes
stopped being routed via email on 10-28-05:
"Subject: [mssmallbiz] Routing Failed in Fax console (SBS2003)
I recently lost the ability of Small Business Server 2003 to route faxes
via email. The routing to sharepoint and a networked drive still work
but routing via email has stopped.
When I right click on one of the faxes in the incoming box of the fax
console (the faxes that failed to route via email are there with a red x
beside them) and click "mail to" I get the message "Mail System DLL is
invalid".
"Mark Masiak" <MarkMasiak@discussions.microsoft.com> wrote in message
news:8ABB71ED-0F75-4EF4-AFB9-BDB89091A0EC@microsoft.com...
| Quote: | I too am having the identicle trouble with the fax service
I have noticed something different:
When I open the Fax console and go to 'Inbox'
Select an incoming fax, right click and select 'Mail to...'
I get the following error pop up in an Alert box 'Mail system DLL is
invalid'
--
Mark Masiak
devlinfisher*
""Brandy Nee [MSFT]"" wrote:
Hello Fernando,
Thank you for posting back and keeping us updated!
Please take your time to gather the information. If you have any updates,
please feel free to post back and let me know. I am always standing by
and
looking forward to hearing from you!
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check
the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.
--------------------
Date: Fri, 28 Oct 2005 19:09:08 +0100
From: Fernando Morais <fernando.morais@imsi.pt
User-Agent: Mozilla Thunderbird 1.0.6 (Windows/20050716)
X-Accept-Language: en-us, en
MIME-Version: 1.0
Subject: Re: Fax service don't send delivery receipt.
References: <eOO7hVl2FHA.4076@TK2MSFTNGP09.phx.gbl
IeftbXr2FHA.1172@TK2MSFTNGXA01.phx.gbl
In-Reply-To: <IeftbXr2FHA.1172@TK2MSFTNGXA01.phx.gbl
Content-Type: text/plain; charset=ISO-8859-15; format=flowed
Content-Transfer-Encoding: 8bit
Message-ID: <OR$Qgr#2FHA.1276@TK2MSFTNGP09.phx.gbl
Newsgroups: microsoft.public.windows.server.sbs
NNTP-Posting-Host: 195-23-23-130.net.novis.pt 195.23.23.130
Lines: 1
Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:165626
X-Tomcat-NG: microsoft.public.windows.server.sbs
Hello Brandy,
In the server the messenger service was running, in the workstation i
can't find the messenger service. It was the Alerter service, it was
stopped i started it but it didn't work out.
The errors i was showing i get then in the server, in the workstation i
don't receive any error.
I also tried to change the option to instead of showing a popup, to send
a email. But that didn't work out either. I've checked the SMTP details
on the FAx service, and i also tried to change the @domainame. To the
local domain name, FAX Service was usign the outside domain name.
Regards,
Fernando
Brandy Nee [MSFT] wrote:
|
|
|
| Back to top |
|
|
Jerz
Guest
|
| Posted:
Mon Nov 07, 2005 5:50 pm Post subject:
Re: Fax service don't send delivery receipt. |
|
|
I'm not sure it matters but the SBS2k3 box with the OEM version has a
fxsroute.dll date of 5-11-2005 whereas the box with the non oem version is
dated 3-24-2005.
The oem version first failed to route faxes to email on 10-28-05 all other
routing methods work (printer, sharepoint, harddrive).
Jerz
"Jerz" <someone@microsoft.com> wrote in message
news:uyWxzp14FHA.2824@TK2MSFTNGP12.phx.gbl...
| Quote: | I'm getting the same error and I posted this elsewhere; it seems the faxes
stopped being routed via email on 10-28-05:
"Subject: [mssmallbiz] Routing Failed in Fax console (SBS2003)
I recently lost the ability of Small Business Server 2003 to route faxes
via email. The routing to sharepoint and a networked drive still work
but routing via email has stopped.
When I right click on one of the faxes in the incoming box of the fax
console (the faxes that failed to route via email are there with a red x
beside them) and click "mail to" I get the message "Mail System DLL is
invalid".
"Mark Masiak" <MarkMasiak@discussions.microsoft.com> wrote in message
news:8ABB71ED-0F75-4EF4-AFB9-BDB89091A0EC@microsoft.com...
I too am having the identicle trouble with the fax service
I have noticed something different:
When I open the Fax console and go to 'Inbox'
Select an incoming fax, right click and select 'Mail to...'
I get the following error pop up in an Alert box 'Mail system DLL is
invalid'
--
Mark Masiak
devlinfisher*
""Brandy Nee [MSFT]"" wrote:
Hello Fernando,
Thank you for posting back and keeping us updated!
Please take your time to gather the information. If you have any
updates,
please feel free to post back and let me know. I am always standing by
and
looking forward to hearing from you!
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check
the
"Notify me of replies" box to receive e-mail notifications when there
are
any updates in your thread. When responding to posts via your
newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly.
Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.
--------------------
Date: Fri, 28 Oct 2005 19:09:08 +0100
From: Fernando Morais <fernando.morais@imsi.pt
User-Agent: Mozilla Thunderbird 1.0.6 (Windows/20050716)
X-Accept-Language: en-us, en
MIME-Version: 1.0
Subject: Re: Fax service don't send delivery receipt.
References: <eOO7hVl2FHA.4076@TK2MSFTNGP09.phx.gbl
IeftbXr2FHA.1172@TK2MSFTNGXA01.phx.gbl
In-Reply-To: <IeftbXr2FHA.1172@TK2MSFTNGXA01.phx.gbl
Content-Type: text/plain; charset=ISO-8859-15; format=flowed
Content-Transfer-Encoding: 8bit
Message-ID: <OR$Qgr#2FHA.1276@TK2MSFTNGP09.phx.gbl
Newsgroups: microsoft.public.windows.server.sbs
NNTP-Posting-Host: 195-23-23-130.net.novis.pt 195.23.23.130
Lines: 1
Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:165626
X-Tomcat-NG: microsoft.public.windows.server.sbs
Hello Brandy,
In the server the messenger service was running, in the workstation i
can't find the messenger service. It was the Alerter service, it was
stopped i started it but it didn't work out.
The errors i was showing i get then in the server, in the workstation i
don't receive any error.
I also tried to change the option to instead of showing a popup, to
send
a email. But that didn't work out either. I've checked the SMTP details
on the FAx service, and i also tried to change the @domainame. To the
local domain name, FAX Service was usign the outside domain name.
Regards,
Fernando
Brandy Nee [MSFT] wrote:
|
|
|
| Back to top |
|
|
Fernando Morais
Guest
|
| Posted:
Thu Nov 10, 2005 1:50 pm Post subject:
Re: Fax service don't send delivery receipt. |
|
|
Hello Brandy,
After some time i finally gather some info.
Answering the several questions:
1. It's 9 client workstations.
2. In several. Most of them don't have it installed.
3. Regarding this, when the delivery receipt is to be sent by email none
of the clients receive them. If the popup method is used only the ones
that have the messenger service, and have it running can receive it.
4. All the workstations have Windows XP SP2.
5. This is a new issue, because the fax service is being implemented now.
6. Yes, every client can receive and send emails with no problem.
My question now, how to install the messenger service. I've tried some
methods i've found searching the web but none managed to install the
messenger service.
The second thing is about the receipt being send by email, the error i
got is only in the server side:
Event ID: 32087
The fax service has failed to generate a positive message box
delivery receipt.
The following error occurred: 0x000008E1.
This error code indicates the cause of the error.
Specifying the domain/username.
Again thank you for your help.
Regards,
Fernando
Brandy Nee [MSFT] wrote:
| Quote: | Hello Fernando,
Thank you for posting back!
In your reply, you mentioned "can't find the messenger service. It was the
Alerter service". I have following questions:
1. How many client workstations in SBS 2K3 Domain?
2. Does messenger service miss on all client workstations or several?
3. Are all clients unable to receive fax receipt or some of them cannot
receive?
4. What is the version of the problematic client workstations? Win 2K, Win
XP SP1 or Win XP SP2?
5. When did the issue occur? Could clients receive fax receipt before?
6. Can your domain clients receive/send emails correctly?
7. For your suggestion:
On one of the problematic client workstation, open a command window, type
"Net Start Messenger" (without quotation marks) to start Messenger Service.
If you still cannot start Messenger Service in this method, what is the
error message? Please copy and paste the exact error output to the
Newsgroup for research.
I appreciate your time and cooperation. If anything is unclear, please feel
free to let me know. I am looking forward to hearing from you!
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
Date: Fri, 28 Oct 2005 19:09:08 +0100
From: Fernando Morais <fernando.morais@imsi.pt
User-Agent: Mozilla Thunderbird 1.0.6 (Windows/20050716)
X-Accept-Language: en-us, en
MIME-Version: 1.0
Subject: Re: Fax service don't send delivery receipt.
References: <eOO7hVl2FHA.4076@TK2MSFTNGP09.phx.gbl
IeftbXr2FHA.1172@TK2MSFTNGXA01.phx.gbl
In-Reply-To: <IeftbXr2FHA.1172@TK2MSFTNGXA01.phx.gbl
Content-Type: text/plain; charset=ISO-8859-15; format=flowed
Content-Transfer-Encoding: 8bit
Message-ID: <OR$Qgr#2FHA.1276@TK2MSFTNGP09.phx.gbl
Newsgroups: microsoft.public.windows.server.sbs
NNTP-Posting-Host: 195-23-23-130.net.novis.pt 195.23.23.130
Lines: 1
Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:165626
X-Tomcat-NG: microsoft.public.windows.server.sbs
Hello Brandy,
In the server the messenger service was running, in the workstation i
can't find the messenger service. It was the Alerter service, it was
stopped i started it but it didn't work out.
The errors i was showing i get then in the server, in the workstation i
don't receive any error.
I also tried to change the option to instead of showing a popup, to send
a email. But that didn't work out either. I've checked the SMTP details
on the FAx service, and i also tried to change the @domainame. To the
local domain name, FAX Service was usign the outside domain name.
Regards,
Fernando
|
|
|
| Back to top |
|
|
Brandy Nee [MSFT]
Guest
|
| Posted:
Fri Nov 11, 2005 9:50 am Post subject:
Re: Fax service don't send delivery receipt. |
|
|
Hello Fernando,
Thank you for posting back!
I am sorry that I have not got a very important information from you:
On one of the problematic client workstation, open a command window, type
"Net Start Messenger" (without quotation marks) to start Messenger Service.
If you still cannot start Messenger Service in this method, what is the
error message? Please copy and paste the exact error output to the
Newsgroup for research.
This step is very important for us to know whether the Messenger has been
installed or not. Thanks a lot for your time and I am looking forward to
hearing from you!
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Quote: | Date: Thu, 10 Nov 2005 10:07:09 +0000
From: Fernando Morais <fernando.morais@imsi.pt
User-Agent: Thunderbird 1.5 (Windows/20051025)
MIME-Version: 1.0
Subject: Re: Fax service don't send delivery receipt.
References: <eOO7hVl2FHA.4076@TK2MSFTNGP09.phx.gbl
IeftbXr2FHA.1172@TK2MSFTNGXA01.phx.gbl |
<OR$Qgr#2FHA.1276@TK2MSFTNGP09.phx.gbl>
<7Y0hDxg3FHA.1144@TK2MSFTNGXA01.phx.gbl>
| Quote: | In-Reply-To: <7Y0hDxg3FHA.1144@TK2MSFTNGXA01.phx.gbl
Content-Type: text/plain; charset=ISO-8859-15; format=flowed
Content-Transfer-Encoding: 7bit
Message-ID: <eQTE66d5FHA.2628@TK2MSFTNGP11.phx.gbl
Newsgroups: microsoft.public.windows.server.sbs
NNTP-Posting-Host: 195-23-23-130.net.novis.pt 195.23.23.130
Lines: 1
Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP11.phx.gbl
Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:220803
X-Tomcat-NG: microsoft.public.windows.server.sbs
Hello Brandy,
After some time i finally gather some info.
Answering the several questions:
1. It's 9 client workstations.
2. In several. Most of them don't have it installed.
3. Regarding this, when the delivery receipt is to be sent by email none
of the clients receive them. If the popup method is used only the ones
that have the messenger service, and have it running can receive it.
4. All the workstations have Windows XP SP2.
5. This is a new issue, because the fax service is being implemented now.
6. Yes, every client can receive and send emails with no problem.
My question now, how to install the messenger service. I've tried some
methods i've found searching the web but none managed to install the
messenger service.
The second thing is about the receipt being send by email, the error i
got is only in the server side:
Event ID: 32087
The fax service has failed to generate a positive message box
delivery receipt.
The following error occurred: 0x000008E1.
This error code indicates the cause of the error.
Specifying the domain/username.
Again thank you for your help.
Regards,
Fernando
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Fernando Morais
Guest
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| Posted:
Fri Nov 11, 2005 5:50 pm Post subject:
Re: Fax service don't send delivery receipt. |
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Hello Brandy,
Is like i said in the last post, i don't have the messenger service
installed. I found in the web some ways to install it but none work.
The error i got when doing "net start messenger" is this:
The service name is invalid.
More help is available by typing NET HELPMSG 2185.
Best regards,
Fernando
Brandy Nee [MSFT] wrote:
| Quote: | Hello Fernando,
Thank you for posting back!
I am sorry that I have not got a very important information from you:
On one of the problematic client workstation, open a command window, type
"Net Start Messenger" (without quotation marks) to start Messenger Service.
If you still cannot start Messenger Service in this method, what is the
error message? Please copy and paste the exact error output to the
Newsgroup for research.
This step is very important for us to know whether the Messenger has been
installed or not. Thanks a lot for your time and I am looking forward to
hearing from you!
Best regards,
Brandy Nee
Microsoft CSS Online Newsgroup Support
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--------------------
Date: Thu, 10 Nov 2005 10:07:09 +0000
From: Fernando Morais <fernando.morais@imsi.pt
User-Agent: Thunderbird 1.5 (Windows/20051025)
MIME-Version: 1.0
Subject: Re: Fax service don't send delivery receipt.
References: <eOO7hVl2FHA.4076@TK2MSFTNGP09.phx.gbl
IeftbXr2FHA.1172@TK2MSFTNGXA01.phx.gbl
OR$Qgr#2FHA.1276@TK2MSFTNGP09.phx.gbl
7Y0hDxg3FHA.1144@TK2MSFTNGXA01.phx.gbl
In-Reply-To: <7Y0hDxg3FHA.1144@TK2MSFTNGXA01.phx.gbl
Content-Type: text/plain; charset=ISO-8859-15; format=flowed
Content-Transfer-Encoding: 7bit
Message-ID: <eQTE66d5FHA.2628@TK2MSFTNGP11.phx.gbl
Newsgroups: microsoft.public.windows.server.sbs
NNTP-Posting-Host: 195-23-23-130.net.novis.pt 195.23.23.130
Lines: 1
Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP11.phx.gbl
Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:220803
X-Tomcat-NG: microsoft.public.windows.server.sbs
Hello Brandy,
After some time i finally gather some info.
Answering the several questions:
1. It's 9 client workstations.
2. In several. Most of them don't have it installed.
3. Regarding this, when the delivery receipt is to be sent by email none
of the clients receive them. If the popup method is used only the ones
that have the messenger service, and have it running can receive it.
4. All the workstations have Windows XP SP2.
5. This is a new issue, because the fax service is being implemented now.
6. Yes, every client can receive and send emails with no problem.
My question now, how to install the messenger service. I've tried some
methods i've found searching the web but none managed to install the
messenger service.
The second thing is about the receipt being send by email, the error i
got is only in the server side:
Event ID: 32087
The fax service has failed to generate a positive message box
delivery receipt.
The following error occurred: 0x000008E1.
This error code indicates the cause of the error.
Specifying the domain/username.
Again thank you for your help.
Regards,
Fernando
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