unable to print to shared printers
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unable to print to shared printers

 
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Chuck Welch
Guest
Posted: Wed Jan 26, 2005 2:39 am    Post subject: unable to print to shared printers Reply with quote
Netowork Desc: 1 windows 2003 server and 2 win2k servers approx 40 win98
machines. Some win98 boxes share printers for their area of the building
All worked well until the 2003 was added to the network. Since adding the
2003 to the network,quit often people when people print, they recieve the
error:
"There was an error printing to \\machinename\printersharename on printer
sharename due to an unknown internal system error. The printer will be
placed offline. Please reboot and try printing again."

All of the win98 machines have dsclient.exe install and there are no
problems with file shareing or accessing other resources on the network. DNS
is set up properly as far as the DHCP server goes. I tried disabling SMB
Signing and left it off for 24hrs and problem continued. I disabled in
domain policy Digitally sign communications. I also have netbios over tcp/ip
enabled.

Next, if I go to c:\windows\spool\printers and delete all of the spooler
files, the printer instantly start printing again. I have had the folder open
and had someone send a print job and watch multiple files appear, but not all
of them disappear. I am not sure if the spool files should always delete
when the job is finished printing.

I have been totally stumped by this for 1.5 weeks now and am looking for
suggestions.... any suggestion and I am willing to try anything to make this
problem go away. IF anyone can suggest anything please post. I will be
notified as replys are added.

Thanks
Chuck Welch
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Steven L Umbach
Guest
Posted: Wed Jan 26, 2005 5:28 am    Post subject: Re: unable to print to shared printers Reply with quote
Where does the Windows 2003 Server fit in? Is it a print server, domain
controller, etc?? -- Steve


"Chuck Welch" <ChuckWelch@discussions.microsoft.com> wrote in message
news:ADFB457D-27DC-4CAA-BCA5-03464B12D570@microsoft.com...
Quote:
Netowork Desc: 1 windows 2003 server and 2 win2k servers approx 40 win98
machines. Some win98 boxes share printers for their area of the building
All worked well until the 2003 was added to the network. Since adding the
2003 to the network,quit often people when people print, they recieve the
error:
"There was an error printing to \\machinename\printersharename on printer
sharename due to an unknown internal system error. The printer will be
placed offline. Please reboot and try printing again."

All of the win98 machines have dsclient.exe install and there are no
problems with file shareing or accessing other resources on the network.
DNS
is set up properly as far as the DHCP server goes. I tried disabling SMB
Signing and left it off for 24hrs and problem continued. I disabled in
domain policy Digitally sign communications. I also have netbios over
tcp/ip
enabled.

Next, if I go to c:\windows\spool\printers and delete all of the spooler
files, the printer instantly start printing again. I have had the folder
open
and had someone send a print job and watch multiple files appear, but not
all
of them disappear. I am not sure if the spool files should always delete
when the job is finished printing.

I have been totally stumped by this for 1.5 weeks now and am looking for
suggestions.... any suggestion and I am willing to try anything to make
this
problem go away. IF anyone can suggest anything please post. I will be
notified as replys are added.

Thanks
Chuck Welch
Back to top
Chuck Welch
Guest
Posted: Wed Jan 26, 2005 5:41 am    Post subject: Re: unable to print to shared printers Reply with quote
It is a domain controller and has taken the role of global master.
"Steven L Umbach" wrote:

Quote:
Where does the Windows 2003 Server fit in? Is it a print server, domain
controller, etc?? -- Steve


"Chuck Welch" <ChuckWelch@discussions.microsoft.com> wrote in message
news:ADFB457D-27DC-4CAA-BCA5-03464B12D570@microsoft.com...
Netowork Desc: 1 windows 2003 server and 2 win2k servers approx 40 win98
machines. Some win98 boxes share printers for their area of the building
All worked well until the 2003 was added to the network. Since adding the
2003 to the network,quit often people when people print, they recieve the
error:
"There was an error printing to \\machinename\printersharename on printer
sharename due to an unknown internal system error. The printer will be
placed offline. Please reboot and try printing again."

All of the win98 machines have dsclient.exe install and there are no
problems with file shareing or accessing other resources on the network.
DNS
is set up properly as far as the DHCP server goes. I tried disabling SMB
Signing and left it off for 24hrs and problem continued. I disabled in
domain policy Digitally sign communications. I also have netbios over
tcp/ip
enabled.

Next, if I go to c:\windows\spool\printers and delete all of the spooler
files, the printer instantly start printing again. I have had the folder
open
and had someone send a print job and watch multiple files appear, but not
all
of them disappear. I am not sure if the spool files should always delete
when the job is finished printing.

I have been totally stumped by this for 1.5 weeks now and am looking for
suggestions.... any suggestion and I am willing to try anything to make
this
problem go away. IF anyone can suggest anything please post. I will be
notified as replys are added.

Thanks
Chuck Welch


Back to top
Steven L Umbach
Guest
Posted: Wed Jan 26, 2005 6:47 am    Post subject: Re: unable to print to shared printers Reply with quote
OK. You mentioned that you disabled forced SMB signing. I would check the
Local Security Policy on the W2003 domain controller to make sure it shows
as being disabled for Microsoft network server:digitally sign
communications(always). If it is not open Domain Controller Security Policy
on that domain controller and disable it there and then refresh policy with
"gpupdate /force" and then check Local Security Policy to make sure it shows
as being disabled. Also on one of the W98 computer modify the registry to
allow the use of ntlmv2 and SMB signing to see if that helps as described in
the links below.

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q239869
http://support.microsoft.com/default.aspx?scid=kb;en-us;230545

Beyond that refer to the KB link below and read up on security setting
incompatibilities that may be causing the problem. In particular review all
the settings that refer to "anonymous" access. I would suggest that you
configure to enable anonymous be part of everyone group at least until
problem is resolved and loosen restrictions on other anonymous access as
part of your troubleshooting. Be sure to document your changes from default
and refresh policy after each change. Another thing to check is that your
W2003 Server is current with critical updates. --- Steve

http://support.microsoft.com/default.aspx?scid=kb;en-us;823659

"Chuck Welch" <ChuckWelch@discussions.microsoft.com> wrote in message
news:046783E8-2095-4BCB-9E07-5A71F32BA9C7@microsoft.com...
Quote:
It is a domain controller and has taken the role of global master.
"Steven L Umbach" wrote:

Where does the Windows 2003 Server fit in? Is it a print server, domain
controller, etc?? -- Steve


"Chuck Welch" <ChuckWelch@discussions.microsoft.com> wrote in message
news:ADFB457D-27DC-4CAA-BCA5-03464B12D570@microsoft.com...
Netowork Desc: 1 windows 2003 server and 2 win2k servers approx 40
win98
machines. Some win98 boxes share printers for their area of the
building
All worked well until the 2003 was added to the network. Since adding
the
2003 to the network,quit often people when people print, they recieve
the
error:
"There was an error printing to \\machinename\printersharename on
printer
sharename due to an unknown internal system error. The printer will be
placed offline. Please reboot and try printing again."

All of the win98 machines have dsclient.exe install and there are no
problems with file shareing or accessing other resources on the
network.
DNS
is set up properly as far as the DHCP server goes. I tried disabling
SMB
Signing and left it off for 24hrs and problem continued. I disabled in
domain policy Digitally sign communications. I also have netbios over
tcp/ip
enabled.

Next, if I go to c:\windows\spool\printers and delete all of the
spooler
files, the printer instantly start printing again. I have had the
folder
open
and had someone send a print job and watch multiple files appear, but
not
all
of them disappear. I am not sure if the spool files should always
delete
when the job is finished printing.

I have been totally stumped by this for 1.5 weeks now and am looking
for
suggestions.... any suggestion and I am willing to try anything to make
this
problem go away. IF anyone can suggest anything please post. I will
be
notified as replys are added.

Thanks
Chuck Welch


Back to top
 
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