| Author |
Message |
Keith
Guest
|
 Posted:
Tue Jan 11, 2005 2:46 pm Post subject:
openhci.sys |
|
|
I had a BSOD on one of my Compaq ML350 G3 servers on New Years Day.
(Windows Server 2K, ISA 2K, Exchange 2K).
The STOP error was: STOP: 0x000000D1 (0x00000008, 0x00000002, 0x00000001,
0xF6B48730)
Just had chance to run the kernel crash dump file through MS debugging tools
and it seems to point to a problem with OPENHCI.SYS
What is this file?
We have had a stable system for months and no configuration changes prior to
this error. |
|
| Back to top |
|
 |
Mustafa BASKURT
Guest
|
| Posted:
Tue Jan 11, 2005 3:09 pm Post subject:
RE: openhci.sys |
|
|
Hi,
openhci.sys is (Standard USB Host Controller) driver.
I think you installed something via USB port and that caused BSOD.
There is a hotfix about that subject at MS support page
Here is a link;
http://support.microsoft.com/kb/250523/EN-US/
I hope that could be helpful.
"Keith" wrote:
| Quote: | I had a BSOD on one of my Compaq ML350 G3 servers on New Years Day.
(Windows Server 2K, ISA 2K, Exchange 2K).
The STOP error was: STOP: 0x000000D1 (0x00000008, 0x00000002, 0x00000001,
0xF6B48730)
Just had chance to run the kernel crash dump file through MS debugging tools
and it seems to point to a problem with OPENHCI.SYS
What is this file?
We have had a stable system for months and no configuration changes prior to
this error.
|
|
|
| Back to top |
|
|
Keith
Guest
|
| Posted:
Tue Jan 11, 2005 3:30 pm Post subject:
Re: openhci.sys |
|
|
The MS article you posted refers to Windows 98 - I have a Windows 2000
Server.
Our UPS is USB and there was a power problem it logged just before (few
minutes) the BSOD. UPS software is already the most up-to-date version
though.
"Mustafa BASKURT" <MustafaBASKURT@discussions.microsoft.com> wrote in
message news:894ED32E-CEF2-4F65-8C4A-E5F02F8F4D46@microsoft.com...
| Quote: | Hi,
openhci.sys is (Standard USB Host Controller) driver.
I think you installed something via USB port and that caused BSOD.
There is a hotfix about that subject at MS support page
Here is a link;
http://support.microsoft.com/kb/250523/EN-US/
I hope that could be helpful.
"Keith" wrote:
I had a BSOD on one of my Compaq ML350 G3 servers on New Years Day.
(Windows Server 2K, ISA 2K, Exchange 2K).
The STOP error was: STOP: 0x000000D1 (0x00000008, 0x00000002, 0x00000001,
0xF6B48730)
Just had chance to run the kernel crash dump file through MS debugging
tools
and it seems to point to a problem with OPENHCI.SYS
What is this file?
We have had a stable system for months and no configuration changes prior
to
this error.
|
|
|
| Back to top |
|
|
Mustafa BASKURT
Guest
|
| Posted:
Tue Jan 11, 2005 4:17 pm Post subject:
Re: openhci.sys |
|
|
I just realised; sorry :(
It seems some comunication problems with USB port and UPS (I think UPS sent
shutdown command to server, but server responsed as BSOD).
Latest USB driver version is (5.0.2195.6717) at MS site. Maybe you should
update your USB driver and UPS's driver (Not only software).
Else if you could send me some spesific details;
Brand of UPS
Service Pack information
USB and UPS driver version ....etc.
I could be more helpful.
Good luck,
"Keith" wrote:
| Quote: | The MS article you posted refers to Windows 98 - I have a Windows 2000
Server.
Our UPS is USB and there was a power problem it logged just before (few
minutes) the BSOD. UPS software is already the most up-to-date version
though.
"Mustafa BASKURT" <MustafaBASKURT@discussions.microsoft.com> wrote in
message news:894ED32E-CEF2-4F65-8C4A-E5F02F8F4D46@microsoft.com...
Hi,
openhci.sys is (Standard USB Host Controller) driver.
I think you installed something via USB port and that caused BSOD.
There is a hotfix about that subject at MS support page
Here is a link;
http://support.microsoft.com/kb/250523/EN-US/
I hope that could be helpful.
"Keith" wrote:
I had a BSOD on one of my Compaq ML350 G3 servers on New Years Day.
(Windows Server 2K, ISA 2K, Exchange 2K).
The STOP error was: STOP: 0x000000D1 (0x00000008, 0x00000002, 0x00000001,
0xF6B48730)
Just had chance to run the kernel crash dump file through MS debugging
tools
and it seems to point to a problem with OPENHCI.SYS
What is this file?
We have had a stable system for months and no configuration changes prior
to
this error.
|
|
|
| Back to top |
|
|
Keith
Guest
|
| Posted:
Tue Jan 11, 2005 5:57 pm Post subject:
Re: openhci.sys |
|
|
We had a problem with the UPS BSOD'ing the server once before but updated
UPS software solved that and we haven't had a problem for months.
Server is Windows 2000 SP4 with all updates
UPS is an APC Smart 1000
UPS Software is PowerChute Business Edition Basic 7.0.1
UPS Agent Driver is version 7.0.1.103
USB Driver is version 5.0.2195.6675
Thank you
"Mustafa BASKURT" <MustafaBASKURT@discussions.microsoft.com> wrote in
message news:A002D43D-B872-42A4-A3C0-88A53A343947@microsoft.com...
| Quote: | I just realised; sorry :(
It seems some comunication problems with USB port and UPS (I think UPS
sent
shutdown command to server, but server responsed as BSOD).
Latest USB driver version is (5.0.2195.6717) at MS site. Maybe you should
update your USB driver and UPS's driver (Not only software).
Else if you could send me some spesific details;
Brand of UPS
Service Pack information
USB and UPS driver version ....etc.
I could be more helpful.
Good luck,
"Keith" wrote:
The MS article you posted refers to Windows 98 - I have a Windows 2000
Server.
Our UPS is USB and there was a power problem it logged just before (few
minutes) the BSOD. UPS software is already the most up-to-date version
though.
"Mustafa BASKURT" <MustafaBASKURT@discussions.microsoft.com> wrote in
message news:894ED32E-CEF2-4F65-8C4A-E5F02F8F4D46@microsoft.com...
Hi,
openhci.sys is (Standard USB Host Controller) driver.
I think you installed something via USB port and that caused BSOD.
There is a hotfix about that subject at MS support page
Here is a link;
http://support.microsoft.com/kb/250523/EN-US/
I hope that could be helpful.
"Keith" wrote:
I had a BSOD on one of my Compaq ML350 G3 servers on New Years Day.
(Windows Server 2K, ISA 2K, Exchange 2K).
The STOP error was: STOP: 0x000000D1 (0x00000008, 0x00000002,
0x00000001,
0xF6B48730)
Just had chance to run the kernel crash dump file through MS debugging
tools
and it seems to point to a problem with OPENHCI.SYS
What is this file?
We have had a stable system for months and no configuration changes
prior
to
this error.
|
|
|
| Back to top |
|
|
Mustafa BASKURT
Guest
|
| Posted:
Tue Jan 11, 2005 9:31 pm Post subject:
Re: openhci.sys |
|
|
In those period have any Power failure problem ?
I found new version of PowerChute -and possible agent-
http://www.apc.com/resource/include/techspec_index.cfm?base_sku=SFPCBE702
And USB driver has an update.
I suggest first uninstall UPS software and USB driver, then reinstall them.
I believe that would solve the problem.
Because all symptoms shows that USB - UPS problem.
"Keith" wrote:
| Quote: | We had a problem with the UPS BSOD'ing the server once before but updated
UPS software solved that and we haven't had a problem for months.
Server is Windows 2000 SP4 with all updates
UPS is an APC Smart 1000
UPS Software is PowerChute Business Edition Basic 7.0.1
UPS Agent Driver is version 7.0.1.103
USB Driver is version 5.0.2195.6675
Thank you
"Mustafa BASKURT" <MustafaBASKURT@discussions.microsoft.com> wrote in
message news:A002D43D-B872-42A4-A3C0-88A53A343947@microsoft.com...
I just realised; sorry :(
It seems some comunication problems with USB port and UPS (I think UPS
sent
shutdown command to server, but server responsed as BSOD).
Latest USB driver version is (5.0.2195.6717) at MS site. Maybe you should
update your USB driver and UPS's driver (Not only software).
Else if you could send me some spesific details;
Brand of UPS
Service Pack information
USB and UPS driver version ....etc.
I could be more helpful.
Good luck,
"Keith" wrote:
The MS article you posted refers to Windows 98 - I have a Windows 2000
Server.
Our UPS is USB and there was a power problem it logged just before (few
minutes) the BSOD. UPS software is already the most up-to-date version
though.
"Mustafa BASKURT" <MustafaBASKURT@discussions.microsoft.com> wrote in
message news:894ED32E-CEF2-4F65-8C4A-E5F02F8F4D46@microsoft.com...
Hi,
openhci.sys is (Standard USB Host Controller) driver.
I think you installed something via USB port and that caused BSOD.
There is a hotfix about that subject at MS support page
Here is a link;
http://support.microsoft.com/kb/250523/EN-US/
I hope that could be helpful.
"Keith" wrote:
I had a BSOD on one of my Compaq ML350 G3 servers on New Years Day.
(Windows Server 2K, ISA 2K, Exchange 2K).
The STOP error was: STOP: 0x000000D1 (0x00000008, 0x00000002,
0x00000001,
0xF6B48730)
Just had chance to run the kernel crash dump file through MS debugging
tools
and it seems to point to a problem with OPENHCI.SYS
What is this file?
We have had a stable system for months and no configuration changes
prior
to
this error.
|
|
|
| Back to top |
|
|
Keith
Guest
|
| Posted:
Tue Jan 11, 2005 9:44 pm Post subject:
Re: openhci.sys |
|
|
Hi
There was a power problem yes. I had an email from the UPS agent advising
it had lost contact with the UPS as well. A minute later the BSOD.
Where is the USB update?
I will install the UPS update as soon as I can.
Many thanks
"Mustafa BASKURT" <MustafaBASKURT@discussions.microsoft.com> wrote in
message news:6E97C6E3-8753-4146-9296-5AD51365739E@microsoft.com...
| Quote: | In those period have any Power failure problem ?
I found new version of PowerChute -and possible agent-
http://www.apc.com/resource/include/techspec_index.cfm?base_sku=SFPCBE702
And USB driver has an update.
I suggest first uninstall UPS software and USB driver, then reinstall
them.
I believe that would solve the problem.
Because all symptoms shows that USB - UPS problem.
"Keith" wrote:
We had a problem with the UPS BSOD'ing the server once before but updated
UPS software solved that and we haven't had a problem for months.
Server is Windows 2000 SP4 with all updates
UPS is an APC Smart 1000
UPS Software is PowerChute Business Edition Basic 7.0.1
UPS Agent Driver is version 7.0.1.103
USB Driver is version 5.0.2195.6675
Thank you
"Mustafa BASKURT" <MustafaBASKURT@discussions.microsoft.com> wrote in
message news:A002D43D-B872-42A4-A3C0-88A53A343947@microsoft.com...
I just realised; sorry :(
It seems some comunication problems with USB port and UPS (I think UPS
sent
shutdown command to server, but server responsed as BSOD).
Latest USB driver version is (5.0.2195.6717) at MS site. Maybe you
should
update your USB driver and UPS's driver (Not only software).
Else if you could send me some spesific details;
Brand of UPS
Service Pack information
USB and UPS driver version ....etc.
I could be more helpful.
Good luck,
"Keith" wrote:
The MS article you posted refers to Windows 98 - I have a Windows 2000
Server.
Our UPS is USB and there was a power problem it logged just before
(few
minutes) the BSOD. UPS software is already the most up-to-date
version
though.
"Mustafa BASKURT" <MustafaBASKURT@discussions.microsoft.com> wrote in
message news:894ED32E-CEF2-4F65-8C4A-E5F02F8F4D46@microsoft.com...
Hi,
openhci.sys is (Standard USB Host Controller) driver.
I think you installed something via USB port and that caused BSOD.
There is a hotfix about that subject at MS support page
Here is a link;
http://support.microsoft.com/kb/250523/EN-US/
I hope that could be helpful.
"Keith" wrote:
I had a BSOD on one of my Compaq ML350 G3 servers on New Years Day.
(Windows Server 2K, ISA 2K, Exchange 2K).
The STOP error was: STOP: 0x000000D1 (0x00000008, 0x00000002,
0x00000001,
0xF6B48730)
Just had chance to run the kernel crash dump file through MS
debugging
tools
and it seems to point to a problem with OPENHCI.SYS
What is this file?
We have had a stable system for months and no configuration changes
prior
to
this error.
|
|
|
| Back to top |
|
|
Mustafa BASKURT
Guest
|
| Posted:
Tue Jan 11, 2005 10:25 pm Post subject:
Re: openhci.sys |
|
|
Hi,
At device manager;
select "Standart OpenHCD PCI to USB Host Controller"
select "Update Driver"
select "Search Suitable driver" then "Windows Update"
Driver will automatically update to latest version.
Last minute update;
At compaq.com; there is a driver support pack;
http://h18023.www1.hp.com/support/files/server/us/download/19613.html
There are many driver updates -including chipset- for ML350 G3 at this .zip
file. Not tested but maybe more useful.
YW and GL,
"Keith" wrote:
| Quote: | Hi
There was a power problem yes. I had an email from the UPS agent advising
it had lost contact with the UPS as well. A minute later the BSOD.
Where is the USB update?
I will install the UPS update as soon as I can.
Many thanks
"Mustafa BASKURT" <MustafaBASKURT@discussions.microsoft.com> wrote in
message news:6E97C6E3-8753-4146-9296-5AD51365739E@microsoft.com...
In those period have any Power failure problem ?
I found new version of PowerChute -and possible agent-
http://www.apc.com/resource/include/techspec_index.cfm?base_sku=SFPCBE702
And USB driver has an update.
I suggest first uninstall UPS software and USB driver, then reinstall
them.
I believe that would solve the problem.
Because all symptoms shows that USB - UPS problem.
"Keith" wrote:
We had a problem with the UPS BSOD'ing the server once before but updated
UPS software solved that and we haven't had a problem for months.
Server is Windows 2000 SP4 with all updates
UPS is an APC Smart 1000
UPS Software is PowerChute Business Edition Basic 7.0.1
UPS Agent Driver is version 7.0.1.103
USB Driver is version 5.0.2195.6675
Thank you
"Mustafa BASKURT" <MustafaBASKURT@discussions.microsoft.com> wrote in
message news:A002D43D-B872-42A4-A3C0-88A53A343947@microsoft.com...
I just realised; sorry :(
It seems some comunication problems with USB port and UPS (I think UPS
sent
shutdown command to server, but server responsed as BSOD).
Latest USB driver version is (5.0.2195.6717) at MS site. Maybe you
should
update your USB driver and UPS's driver (Not only software).
Else if you could send me some spesific details;
Brand of UPS
Service Pack information
USB and UPS driver version ....etc.
I could be more helpful.
Good luck,
"Keith" wrote:
The MS article you posted refers to Windows 98 - I have a Windows 2000
Server.
Our UPS is USB and there was a power problem it logged just before
(few
minutes) the BSOD. UPS software is already the most up-to-date
version
though.
"Mustafa BASKURT" <MustafaBASKURT@discussions.microsoft.com> wrote in
message news:894ED32E-CEF2-4F65-8C4A-E5F02F8F4D46@microsoft.com...
Hi,
openhci.sys is (Standard USB Host Controller) driver.
I think you installed something via USB port and that caused BSOD.
There is a hotfix about that subject at MS support page
Here is a link;
http://support.microsoft.com/kb/250523/EN-US/
I hope that could be helpful.
"Keith" wrote:
I had a BSOD on one of my Compaq ML350 G3 servers on New Years Day.
(Windows Server 2K, ISA 2K, Exchange 2K).
The STOP error was: STOP: 0x000000D1 (0x00000008, 0x00000002,
0x00000001,
0xF6B48730)
Just had chance to run the kernel crash dump file through MS
debugging
tools
and it seems to point to a problem with OPENHCI.SYS
What is this file?
We have had a stable system for months and no configuration changes
prior
to
this error.
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