Cannot enable users for LCS
Windows Server Forum Index Windows Server
Server discussion on Windows platform.
 
 FAQFAQ   MemberlistMemberlist     RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 
 
Google
 
Web winserverhelp.com
Cannot enable users for LCS

 
Post new topic   Reply to topic    Windows Server Forum Index -> Live Communications Server
Author Message
Berry G
Guest
Posted: Fri Jun 17, 2005 4:53 pm    Post subject: Cannot enable users for LCS Reply with quote
Hi all.

I recently reinstalled LCS and cleared up some problems starting the
service. Afterwards, although the server activated and starts without errror,
each time it I attempt to enable a user for LCS in Active Directory, it fails.

I can't find an error anywhere, it just fails. Any reasons why this could be
happening or how I can try and get to the bottom of this?

Thanks.

Back to top
Jin Feng [MSFT]
Guest
Posted: Fri Jun 17, 2005 4:53 pm    Post subject: Re: Cannot enable users for LCS Reply with quote
Try this, goto Active Directory Users and Computers snap-in, right click a
user you want to enable for LCS, select "Enable for Live Communicstions", it
will launch an Enable User Wizard, select which pool you want this user to
be homed on. When the wizard finish (and I assume it would fail), click
"Export" button beneath the failure list. Save the result to an XML file.
This XML log file will tell you what exact error code the enabling operation
hits.

Oh, one note, this user must have "E-mail" field filled. If the user doesn't
have email (on its properties page, General tab), the wizard will fail (thus
masking the real problem we want to find out).

--
Thanks,
Jin Feng

This posting is provided "AS IS" with no warranties, and confers no rights.


"Berry G" <BerryG@discussions.microsoft.com> wrote in message
news:5D0C5C2E-BF22-4A8E-A44E-2D89BF33C058@microsoft.com...
Quote:
Hi all.

I recently reinstalled LCS and cleared up some problems starting the
service. Afterwards, although the server activated and starts without
errror,
each time it I attempt to enable a user for LCS in Active Directory, it
fails.

I can't find an error anywhere, it just fails. Any reasons why this could
be
happening or how I can try and get to the bottom of this?

Thanks.
Back to top
Berry G
Guest
Posted: Fri Jun 17, 2005 11:06 pm    Post subject: Re: Cannot enable users for LCS Reply with quote
Ok, here's what I got from that:

Unable to create WMI instance. Verify that a duplicate instance does not
exist, ensure the WMI service is running and check network connectivity and
domain controller availability.

Does that help at all?

Thanks.

"Jin Feng [MSFT]" wrote:

Quote:
Try this, goto Active Directory Users and Computers snap-in, right click a
user you want to enable for LCS, select "Enable for Live Communicstions", it
will launch an Enable User Wizard, select which pool you want this user to
be homed on. When the wizard finish (and I assume it would fail), click
"Export" button beneath the failure list. Save the result to an XML file.
This XML log file will tell you what exact error code the enabling operation
hits.

Oh, one note, this user must have "E-mail" field filled. If the user doesn't
have email (on its properties page, General tab), the wizard will fail (thus
masking the real problem we want to find out).

--
Thanks,
Jin Feng

This posting is provided "AS IS" with no warranties, and confers no rights.


"Berry G" <BerryG@discussions.microsoft.com> wrote in message
news:5D0C5C2E-BF22-4A8E-A44E-2D89BF33C058@microsoft.com...
Hi all.

I recently reinstalled LCS and cleared up some problems starting the
service. Afterwards, although the server activated and starts without
errror,
each time it I attempt to enable a user for LCS in Active Directory, it
fails.

I can't find an error anywhere, it just fails. Any reasons why this could
be
happening or how I can try and get to the bottom of this?

Thanks.




Back to top
Jin Feng [MSFT]
Guest
Posted: Sat Jun 18, 2005 12:52 am    Post subject: Re: Cannot enable users for LCS Reply with quote
Can you share out the entire XML block? It contains error code (<hresult>).

--
Thanks,
Jin Feng

This posting is provided "AS IS" with no warranties, and confers no rights.


"Berry G" <BerryG@discussions.microsoft.com> wrote in message
news:9D30D303-4551-47FB-B9FF-C726D991EC59@microsoft.com...
Quote:
Ok, here's what I got from that:

Unable to create WMI instance. Verify that a duplicate instance does not
exist, ensure the WMI service is running and check network connectivity
and
domain controller availability.

Does that help at all?

Thanks.

"Jin Feng [MSFT]" wrote:

Try this, goto Active Directory Users and Computers snap-in, right click
a
user you want to enable for LCS, select "Enable for Live Communicstions",
it
will launch an Enable User Wizard, select which pool you want this user
to
be homed on. When the wizard finish (and I assume it would fail), click
"Export" button beneath the failure list. Save the result to an XML file.
This XML log file will tell you what exact error code the enabling
operation
hits.

Oh, one note, this user must have "E-mail" field filled. If the user
doesn't
have email (on its properties page, General tab), the wizard will fail
(thus
masking the real problem we want to find out).

--
Thanks,
Jin Feng

This posting is provided "AS IS" with no warranties, and confers no
rights.


"Berry G" <BerryG@discussions.microsoft.com> wrote in message
news:5D0C5C2E-BF22-4A8E-A44E-2D89BF33C058@microsoft.com...
Hi all.

I recently reinstalled LCS and cleared up some problems starting the
service. Afterwards, although the server activated and starts without
errror,
each time it I attempt to enable a user for LCS in Active Directory, it
fails.

I can't find an error anywhere, it just fails. Any reasons why this
could
be
happening or how I can try and get to the bottom of this?

Thanks.


Back to top
dsanders



Joined: 01 Jul 2005
Posts: 2
Posted: Fri Jul 01, 2005 6:27 pm    Post subject: Re: Cannot enable users for LCS Reply with quote
I am seeing the same issue. I have no errors logged in the event viewer, and when I go to the LCS snap-in all looks okay.

Any help would be appreciated!

- <lcUsersWizardResult>
<wizardId>LCS_WIZARD_ENABLE_USERS</wizardId>
- <result>
- <resultItem>
- <displayName>
- <![CDATA[ David A. Sanders
]]>
</displayName>
- <sipUri>
- <![CDATA[ sip:dsanders@SincLabs.com
]]>
</sipUri>
- <distinguishedName>
- <![CDATA[ cn=david a. sanders,cn=users,dc=sinclabs,dc=com
]]>
</distinguishedName>
- <instanceId>
- <![CDATA[ {9D1E142B-6019-E349-BA8A-0D6517C1C2E8}
]]>
</instanceId>
- <hresult>
- <![CDATA[ 0x8007200A
]]>
</hresult>
- <resultMessage>
- <![CDATA[ Unable to create WMI instance. Verify that a duplicate instance does not exist, ensure the WMI service is running and check network connectivity and domain controller availability.
]]>
</resultMessage>
</resultItem>
</result>
</lcUsersWizardResult>

Cheers,

David
Back to top
View user's profile Send private message
dsanders



Joined: 01 Jul 2005
Posts: 2
Posted: Fri Jul 01, 2005 10:48 pm    Post subject: Re: Cannot enable users for LCS Reply with quote
Figured it out...

Had to reaply SP1 and redo the schema prep. Solved it.

Cheers,

David
Back to top
View user's profile Send private message
 
Post new topic   Reply to topic    Windows Server Forum Index -> Live Communications Server All times are GMT
Page 1 of 1

 
 You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Access Forum - Microsoft Office Forum

New Topics Powered by phpBB