| Author |
Message |
zinck74
Guest
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 Posted:
Fri Dec 31, 2004 2:48 am Post subject:
MOM Alerts and Problem State |
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Hi,
I'm just trying to figure out a few things when it comes to MOM alerts
and their resolution state, etc. So if I have a server that runs low
on diskspace it generates an alert and that alert is sent out via email
to a distribution list of people that care. So the operator of that
server fixes the problem, but doesn't go into the ops console to mark
it as resolved. So it seems to still show that server as having a
critical error. Now will it show that the problem state is inactive or
will it show as investigate (whatever that means) or will it still show
as active? I guess I don't understand what these levels are and how
they all work and why if it's inactive it doesn't go back to showing up
green again. Also, what if the operator clears disk space, but 10
minutes later it becomes low on disk space again. Will another alert
be sent via email?
Thanks,
Bill |
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Brian Desmond [MVP]
Guest
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| Posted:
Sun Jan 02, 2005 7:33 am Post subject:
Re: MOM Alerts and Problem State |
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Bill,
The alert should become inactive if the rule detects it is resolved. There
are some grooming settings if you look at your Mgmt Group global settings
which define how long inactive alerts stay in the admin console. The server
will show up red until that alert is deleted or marked resolved.
In your scenario, if the alert becomes inactive, it will stay inactive until
next time the rule runs, adn if necessary a new alert is generated.
--
--
Brian Desmond
Windows Server MVP
desmondb@payton.cps.k12.il.us
Http://www.briandesmond.com
"zinck74" <zinck74@hotmail.com> wrote in message
news:1104439697.871617.247960@z14g2000cwz.googlegroups.com...
| Quote: | Hi,
I'm just trying to figure out a few things when it comes to MOM alerts
and their resolution state, etc. So if I have a server that runs low
on diskspace it generates an alert and that alert is sent out via email
to a distribution list of people that care. So the operator of that
server fixes the problem, but doesn't go into the ops console to mark
it as resolved. So it seems to still show that server as having a
critical error. Now will it show that the problem state is inactive or
will it show as investigate (whatever that means) or will it still show
as active? I guess I don't understand what these levels are and how
they all work and why if it's inactive it doesn't go back to showing up
green again. Also, what if the operator clears disk space, but 10
minutes later it becomes low on disk space again. Will another alert
be sent via email?
Thanks,
Bill
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zinck74
Guest
|
| Posted:
Wed Jan 05, 2005 2:30 am Post subject:
Re: MOM Alerts and Problem State |
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OK...that makes sense. Good to know and I see where I can make that
change to groom the inactive alerts. But what does it mean if an alert
says "Investigate"? How do those get groomed? I only saw an option
for inactive alerts in the database grooming global settings.
TIA,
Bill |
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Brian Desmond [MVP]
Guest
|
| Posted:
Wed Jan 05, 2005 6:01 am Post subject:
Re: MOM Alerts and Problem State |
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Hopefully one of the MS guys or someone else knowledgeable will pick this
up. Frankly, I haven't a clue - I've never though about it before.
--
--
Brian Desmond
Windows Server MVP
desmondb@payton.cps.k12.il.us
Http://www.briandesmond.com
"zinck74" <zinck74@hotmail.com> wrote in message
news:1104870612.878082.327530@f14g2000cwb.googlegroups.com...
| Quote: | OK...that makes sense. Good to know and I see where I can make that
change to groom the inactive alerts. But what does it mean if an alert
says "Investigate"? How do those get groomed? I only saw an option
for inactive alerts in the database grooming global settings.
TIA,
Bill
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Peter Lamanna [MSFT]
Guest
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| Posted:
Fri Jan 07, 2005 5:44 am Post subject:
Re: MOM Alerts and Problem State |
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The Active/Inactive state are associated with alerts that are controlled by
state-alert enabled rules. These are alerts that drive the State View.
Their processing rules are capable of setting a state from green to red and
back again and consequently can change an alert state from Active to
Inactive. A new alert an Investigate state is one that is not state-alert
enabled. It requires administrator intervention to resolve the problem and
alert since its processing rule does not have the capability to detect when
the problem has been corrected.
I hope this clarifies things.
"This posting is provided AS IS with no warranties and confers no rights."
"Brian Desmond [MVP]" <desmondb@payton.cps.k12.il.us> wrote in message
news:e1I1slr8EHA.3260@TK2MSFTNGP14.phx.gbl...
| Quote: | Hopefully one of the MS guys or someone else knowledgeable will pick this
up. Frankly, I haven't a clue - I've never though about it before.
--
--
Brian Desmond
Windows Server MVP
desmondb@payton.cps.k12.il.us
Http://www.briandesmond.com
"zinck74" <zinck74@hotmail.com> wrote in message
news:1104870612.878082.327530@f14g2000cwb.googlegroups.com...
OK...that makes sense. Good to know and I see where I can make that
change to groom the inactive alerts. But what does it mean if an alert
says "Investigate"? How do those get groomed? I only saw an option
for inactive alerts in the database grooming global settings.
TIA,
Bill
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