Error with new setup of site
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Error with new setup of site

 
Post new topic   Reply to topic    Windows Server Forum Index -> Commerce Server
Author Message
Chris
Guest
Posted: Thu Oct 14, 2004 6:16 pm    Post subject: Error with new setup of site Reply with quote
Hi Everyone,

Recently, we moved our site to a new staging server. Everything
appears to have gone okay, except that we get a peculiar error if we
access the new site:

"Exception Details: System.Exception: Component Execution failed for
component[0x7] hr: 0x80004005 ProgID: Commerce.OrderDiscount.1 The
CacheManager failed to populate the cache due to a previous error. The
cache load will not be attempted again until the RetryInterval has
elapsed or until RefreshCache is called. Previous error:
"Commerce.CSFLoadDiscounts: Cannot open database requested in login
'OurSite'. Login fails." (orderform=ProductBasket)"

The thing is, if we wait one or two minutes and click refresh, the
site loads perfectly, and will load perfectly for quite some time.
Another odd thing is that this error doesn't occur on our production
or development servers.

Does anybody have any ideas on what could be causing this? I have
included the stack trace below:

********

[Exception: Component Execution failed for component[0x7] hr:
0x80004005
ProgID: Commerce.OrderDiscount.1
The CacheManager failed to populate the cache due to a previous error.
The cache load will not be attempted again until the RetryInterval
has elapsed or until RefreshCache is called. Previous error:
"Commerce.CSFLoadDiscounts: Cannot open database requested in login
'OurSite'. Login fails."
(orderform=ProductBasket)]
Microsoft.VisualBasic.ErrObject.Raise(Int32 Number, Object Source,
Object Description, Object HelpFile, Object HelpContext) +431
Microsoft.CommerceServer.Interop.Orders.MTSHelperImpl.RunPipesHelper(String
strPCF, String strPipelineProgID, IDictionary OrderGroupData,
IDictionary oContext, String LogFile) +1634
Microsoft.CommerceServer.Interop.Orders.PrivateOrderGroupMtsHelperFreeThreaded.RunPipes(String
strPCF, String strPipelineProgID, Object OrderGroupData, IDictionary
oContext, String LogFile) +53

[CommerceException: RunPipes Failed.]
Microsoft.VisualBasic.CompilerServices.LateBinding.LateGet(Object
o, Type objType, String name, Object[] args, String[] paramnames,
Boolean[] CopyBack) +905
Microsoft.CommerceServer.Interop.Orders.OrderGroupFreeThreaded.RunPipe(String
strPCF, String strPipelineProgID, Object oContext) +261

[CommerceException: RunPipe Failed.]
Microsoft.CommerceServer.Internal.Common.Util.ThrowCommerceException(String
message, Exception inner, String source) +51
Microsoft.CommerceServer.Interop.Orders.OrderGroupFreeThreaded.RunPipe(String
strPCF, String strPipelineProgID, Object oContext) +741
Microsoft.CommerceServer.Runtime.Orders.OrderGroup.RunPipeline(PipelineInfo
pipelineInfo) +260

[CommerceOrderSystemException: Execution of pipeline 'basket' failed.]
Microsoft.CommerceServer.Runtime.Orders.OrderGroup.RunPipeline(PipelineInfo
***********
Back to top
Vinod Kumar[MSFT]
Guest
Posted: Fri Oct 22, 2004 10:16 pm    Post subject: RE: Error with new setup of site Reply with quote
One thing is that this error will not occur if you don't have the
discounts. So make sure you're testing with valid discounts on the
production and the development boxes.
Is it an ASP.NET or ASP site?

Thanks
-Vinod

This posting is provided "AS IS" with no warranties, and confers no rights.

EBusiness Server Team
--------------------
From: cmb23232001@yahoo.com (Chris)
Newsgroups: microsoft.public.commerceserver.general
Subject: Error with new setup of site
Date: 14 Oct 2004 06:16:59 -0700
Organization: http://groups.google.com
Lines: 60
Message-ID: <30f4b48c.0410140516.732c3c9c@posting.google.com>
NNTP-Posting-Host: 63.170.158.133
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 8bit
X-Trace: posting.google.com 1097759819 31596 127.0.0.1 (14 Oct 2004
13:16:59 GMT)
X-Complaints-To: groups-abuse@google.com
NNTP-Posting-Date: Thu, 14 Oct 2004 13:16:59 +0000 (UTC)
Path:
cpmsftngxa10.phx.gbl!TK2MSFTNGXA03.phx.gbl!TK2MSFTNGP08.phx.gbl!news-out.cwi
x.com!newsfeed.cwix.com!news.maxwell.syr.edu!postnews1.google.com!not-for-ma
il
Xref: cpmsftngxa10.phx.gbl microsoft.public.commerceserver.general:14978
X-Tomcat-NG: microsoft.public.commerceserver.general

Hi Everyone,

Recently, we moved our site to a new staging server. Everything
appears to have gone okay, except that we get a peculiar error if we
access the new site:

"Exception Details: System.Exception: Component Execution failed for
component[0x7] hr: 0x80004005 ProgID: Commerce.OrderDiscount.1 The
CacheManager failed to populate the cache due to a previous error. The
cache load will not be attempted again until the RetryInterval has
elapsed or until RefreshCache is called. Previous error:
"Commerce.CSFLoadDiscounts: Cannot open database requested in login
'OurSite'. Login fails." (orderform=ProductBasket)"

The thing is, if we wait one or two minutes and click refresh, the
site loads perfectly, and will load perfectly for quite some time.
Another odd thing is that this error doesn't occur on our production
or development servers.

Does anybody have any ideas on what could be causing this? I have
included the stack trace below:

********

[Exception: Component Execution failed for component[0x7] hr:
0x80004005
ProgID: Commerce.OrderDiscount.1
The CacheManager failed to populate the cache due to a previous error.
The cache load will not be attempted again until the RetryInterval
has elapsed or until RefreshCache is called. Previous error:
"Commerce.CSFLoadDiscounts: Cannot open database requested in login
'OurSite'. Login fails."
(orderform=ProductBasket)]
Microsoft.VisualBasic.ErrObject.Raise(Int32 Number, Object Source,
Object Description, Object HelpFile, Object HelpContext) +431

Microsoft.CommerceServer.Interop.Orders.MTSHelperImpl.RunPipesHelper(String
strPCF, String strPipelineProgID, IDictionary OrderGroupData,
IDictionary oContext, String LogFile) +1634

Microsoft.CommerceServer.Interop.Orders.PrivateOrderGroupMtsHelperFreeThread
ed.RunPipes(String
strPCF, String strPipelineProgID, Object OrderGroupData, IDictionary
oContext, String LogFile) +53

[CommerceException: RunPipes Failed.]
Microsoft.VisualBasic.CompilerServices.LateBinding.LateGet(Object
o, Type objType, String name, Object[] args, String[] paramnames,
Boolean[] CopyBack) +905

Microsoft.CommerceServer.Interop.Orders.OrderGroupFreeThreaded.RunPipe(Strin
g
strPCF, String strPipelineProgID, Object oContext) +261

[CommerceException: RunPipe Failed.]

Microsoft.CommerceServer.Internal.Common.Util.ThrowCommerceException(String
message, Exception inner, String source) +51

Microsoft.CommerceServer.Interop.Orders.OrderGroupFreeThreaded.RunPipe(Strin
g
strPCF, String strPipelineProgID, Object oContext) +741

Microsoft.CommerceServer.Runtime.Orders.OrderGroup.RunPipeline(PipelineInfo
pipelineInfo) +260

[CommerceOrderSystemException: Execution of pipeline 'basket' failed.]

Microsoft.CommerceServer.Runtime.Orders.OrderGroup.RunPipeline(PipelineInfo
***********
Back to top
Chris
Guest
Posted: Mon Oct 25, 2004 6:08 pm    Post subject: Re: Error with new setup of site Reply with quote
Hi Vinod,

Thanks for your response. Oddly enough, our site does not have any
discounts. It is an ASP.NET site.

Thanks,
Chris

vkumar@online.microsoft.com (Vinod Kumar[MSFT]) wrote in message news:<y#gwdrFuEHA.2888@cpmsftngxa10.phx.gbl>...
Quote:
One thing is that this error will not occur if you don't have the
discounts. So make sure you're testing with valid discounts on the
production and the development boxes.
Is it an ASP.NET or ASP site?

Thanks
-Vinod

This posting is provided "AS IS" with no warranties, and confers no rights.

EBusiness Server Team
--------------------
From: cmb23232001@yahoo.com (Chris)
Newsgroups: microsoft.public.commerceserver.general
Subject: Error with new setup of site
Date: 14 Oct 2004 06:16:59 -0700
Organization: http://groups.google.com
Lines: 60
Message-ID: <30f4b48c.0410140516.732c3c9c@posting.google.com
NNTP-Posting-Host: 63.170.158.133
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 8bit
X-Trace: posting.google.com 1097759819 31596 127.0.0.1 (14 Oct 2004
13:16:59 GMT)
X-Complaints-To: groups-abuse@google.com
NNTP-Posting-Date: Thu, 14 Oct 2004 13:16:59 +0000 (UTC)
Path:
cpmsftngxa10.phx.gbl!TK2MSFTNGXA03.phx.gbl!TK2MSFTNGP08.phx.gbl!news-out.cwi
x.com!newsfeed.cwix.com!news.maxwell.syr.edu!postnews1.google.com!not-for-ma
il
Xref: cpmsftngxa10.phx.gbl microsoft.public.commerceserver.general:14978
X-Tomcat-NG: microsoft.public.commerceserver.general

Hi Everyone,

Recently, we moved our site to a new staging server. Everything
appears to have gone okay, except that we get a peculiar error if we
access the new site:

"Exception Details: System.Exception: Component Execution failed for
component[0x7] hr: 0x80004005 ProgID: Commerce.OrderDiscount.1 The
CacheManager failed to populate the cache due to a previous error. The
cache load will not be attempted again until the RetryInterval has
elapsed or until RefreshCache is called. Previous error:
"Commerce.CSFLoadDiscounts: Cannot open database requested in login
'OurSite'. Login fails." (orderform=ProductBasket)"

The thing is, if we wait one or two minutes and click refresh, the
site loads perfectly, and will load perfectly for quite some time.
Another odd thing is that this error doesn't occur on our production
or development servers.

Does anybody have any ideas on what could be causing this? I have
included the stack trace below:

********

[Exception: Component Execution failed for component[0x7] hr:
0x80004005
ProgID: Commerce.OrderDiscount.1
The CacheManager failed to populate the cache due to a previous error.
The cache load will not be attempted again until the RetryInterval
has elapsed or until RefreshCache is called. Previous error:
"Commerce.CSFLoadDiscounts: Cannot open database requested in login
'OurSite'. Login fails."
(orderform=ProductBasket)]
Microsoft.VisualBasic.ErrObject.Raise(Int32 Number, Object Source,
Object Description, Object HelpFile, Object HelpContext) +431

Microsoft.CommerceServer.Interop.Orders.MTSHelperImpl.RunPipesHelper(String
strPCF, String strPipelineProgID, IDictionary OrderGroupData,
IDictionary oContext, String LogFile) +1634

Microsoft.CommerceServer.Interop.Orders.PrivateOrderGroupMtsHelperFreeThread
ed.RunPipes(String
strPCF, String strPipelineProgID, Object OrderGroupData, IDictionary
oContext, String LogFile) +53

[CommerceException: RunPipes Failed.]
Microsoft.VisualBasic.CompilerServices.LateBinding.LateGet(Object
o, Type objType, String name, Object[] args, String[] paramnames,
Boolean[] CopyBack) +905

Microsoft.CommerceServer.Interop.Orders.OrderGroupFreeThreaded.RunPipe(Strin
g
strPCF, String strPipelineProgID, Object oContext) +261

[CommerceException: RunPipe Failed.]

Microsoft.CommerceServer.Internal.Common.Util.ThrowCommerceException(String
message, Exception inner, String source) +51

Microsoft.CommerceServer.Interop.Orders.OrderGroupFreeThreaded.RunPipe(Strin
g
strPCF, String strPipelineProgID, Object oContext) +741

Microsoft.CommerceServer.Runtime.Orders.OrderGroup.RunPipeline(PipelineInfo
pipelineInfo) +260

[CommerceOrderSystemException: Execution of pipeline 'basket' failed.]

Microsoft.CommerceServer.Runtime.Orders.OrderGroup.RunPipeline(PipelineInfo
***********

--
Back to top
Madhur Joshi (MSFT
Guest
Posted: Sat Dec 04, 2004 8:53 am    Post subject: Re: Error with new setup of site Reply with quote
Perhaps the staging server has a discounts cache (incorrectly) configured
in its web.config?

Hope that helps,

madhur

This posting is provided "AS IS" with no warranties, and confers no rights.
You assume all risk for your use.
© 2004 Microsoft Corporation. All rights reserved.
--------------------
From: cmb23232001@yahoo.com (Chris)
Newsgroups: microsoft.public.commerceserver.general
Subject: Re: Error with new setup of site
Date: 25 Oct 2004 06:08:43 -0700
Organization: http://groups.google.com
Lines: 114
Message-ID: <30f4b48c.0410250508.6df2061d@posting.google.com>
References: <30f4b48c.0410140516.732c3c9c@posting.google.com>
<y#gwdrFuEHA.2888@cpmsftngxa10.phx.gbl>
NNTP-Posting-Host: 63.170.158.133
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 8bit
X-Trace: posting.google.com 1098709724 20824 127.0.0.1 (25 Oct 2004
13:08:44 GMT)
X-Complaints-To: groups-abuse@google.com
NNTP-Posting-Date: Mon, 25 Oct 2004 13:08:44 +0000 (UTC)
Path:
cpmsftngxa10.phx.gbl!TK2MSFTFEED02.phx.gbl!TK2MSFTNGXA01.phx.gbl!cpmsftngxa0
6.phx.gbl!TK2MSFTNGP08.phx.gbl!newsfeed00.sul.t-online.de!t-online.de!news.g
lorb.com!postnews1.google.com!not-for-mail
Xref: cpmsftngxa10.phx.gbl microsoft.public.commerceserver.general:15019
X-Tomcat-NG: microsoft.public.commerceserver.general

Hi Vinod,

Thanks for your response. Oddly enough, our site does not have any
discounts. It is an ASP.NET site.

Thanks,
Chris

vkumar@online.microsoft.com (Vinod Kumar[MSFT]) wrote in message
news:<y#gwdrFuEHA.2888@cpmsftngxa10.phx.gbl>...
Quote:
One thing is that this error will not occur if you don't have the
discounts. So make sure you're testing with valid discounts on the
production and the development boxes.
Is it an ASP.NET or ASP site?

Thanks
-Vinod

This posting is provided "AS IS" with no warranties, and confers no
rights.

EBusiness Server Team
--------------------
From: cmb23232001@yahoo.com (Chris)
Newsgroups: microsoft.public.commerceserver.general
Subject: Error with new setup of site
Date: 14 Oct 2004 06:16:59 -0700
Organization: http://groups.google.com
Lines: 60
Message-ID: <30f4b48c.0410140516.732c3c9c@posting.google.com
NNTP-Posting-Host: 63.170.158.133
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 8bit
X-Trace: posting.google.com 1097759819 31596 127.0.0.1 (14 Oct 2004
13:16:59 GMT)
X-Complaints-To: groups-abuse@google.com
NNTP-Posting-Date: Thu, 14 Oct 2004 13:16:59 +0000 (UTC)
Path:

cpmsftngxa10.phx.gbl!TK2MSFTNGXA03.phx.gbl!TK2MSFTNGP08.phx.gbl!news-out.cwi

x.com!newsfeed.cwix.com!news.maxwell.syr.edu!postnews1.google.com!not-for-ma
il
Xref: cpmsftngxa10.phx.gbl microsoft.public.commerceserver.general:14978
X-Tomcat-NG: microsoft.public.commerceserver.general

Hi Everyone,

Recently, we moved our site to a new staging server. Everything
appears to have gone okay, except that we get a peculiar error if we
access the new site:

"Exception Details: System.Exception: Component Execution failed for
component[0x7] hr: 0x80004005 ProgID: Commerce.OrderDiscount.1 The
CacheManager failed to populate the cache due to a previous error. The
cache load will not be attempted again until the RetryInterval has
elapsed or until RefreshCache is called. Previous error:
"Commerce.CSFLoadDiscounts: Cannot open database requested in login
'OurSite'. Login fails." (orderform=ProductBasket)"

The thing is, if we wait one or two minutes and click refresh, the
site loads perfectly, and will load perfectly for quite some time.
Another odd thing is that this error doesn't occur on our production
or development servers.

Does anybody have any ideas on what could be causing this? I have
included the stack trace below:

********

[Exception: Component Execution failed for component[0x7] hr:
0x80004005
ProgID: Commerce.OrderDiscount.1
The CacheManager failed to populate the cache due to a previous error.
The cache load will not be attempted again until the RetryInterval
has elapsed or until RefreshCache is called. Previous error:
"Commerce.CSFLoadDiscounts: Cannot open database requested in login
'OurSite'. Login fails."
(orderform=ProductBasket)]
Microsoft.VisualBasic.ErrObject.Raise(Int32 Number, Object Source,
Object Description, Object HelpFile, Object HelpContext) +431


Microsoft.CommerceServer.Interop.Orders.MTSHelperImpl.RunPipesHelper(String
strPCF, String strPipelineProgID, IDictionary OrderGroupData,
IDictionary oContext, String LogFile) +1634


Microsoft.CommerceServer.Interop.Orders.PrivateOrderGroupMtsHelperFreeThread
ed.RunPipes(String
strPCF, String strPipelineProgID, Object OrderGroupData, IDictionary
oContext, String LogFile) +53

[CommerceException: RunPipes Failed.]
Microsoft.VisualBasic.CompilerServices.LateBinding.LateGet(Object
o, Type objType, String name, Object[] args, String[] paramnames,
Boolean[] CopyBack) +905


Microsoft.CommerceServer.Interop.Orders.OrderGroupFreeThreaded.RunPipe(Strin
g
strPCF, String strPipelineProgID, Object oContext) +261

[CommerceException: RunPipe Failed.]


Microsoft.CommerceServer.Internal.Common.Util.ThrowCommerceException(String
message, Exception inner, String source) +51


Microsoft.CommerceServer.Interop.Orders.OrderGroupFreeThreaded.RunPipe(Strin
g
strPCF, String strPipelineProgID, Object oContext) +741


Microsoft.CommerceServer.Runtime.Orders.OrderGroup.RunPipeline(PipelineInfo
pipelineInfo) +260

[CommerceOrderSystemException: Execution of pipeline 'basket' failed.]


Microsoft.CommerceServer.Runtime.Orders.OrderGroup.RunPipeline(PipelineInfo
***********

--
Back to top
 
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