| Author |
Message |
Guest
|
 Posted:
Mon Dec 20, 2004 4:21 pm Post subject:
Signing in to SIP Communications Service Failed |
|
|
Hi
I have problem with live comm and windows messenger 5. My comunication
server is working fine i`ve set sip account: user@domain.com. when i try to
login i have error Signing in to SIP Communication Service Failed. Any help
please
Thanks
atomp3 |
|
| Back to top |
|
 |
Bob Christian
Guest
|
| Posted:
Mon Dec 20, 2004 11:41 pm Post subject:
Re: Signing in to SIP Communications Service Failed |
|
|
I have cut out parts of threads that I had posted for someone else. Please
see if it can help you. I should formulate it into a troubleshooting guide
when the time becomes available. Spare time is a rarity except when I am on
the plane...and that is usually spent catching up on sleep, if such a thing
is truly possible... =^)
Provided everything is working (you already noted this) the primary things
to ensure are:
1) Your forest supports the SIP domain that you are using
If your SMTP namespace and your domain namespace differ (ex. AD=
CompanyDomain.Forest.local SMTP=CompanyDomain.com)
2) The user is SIP-enabled in Active Directory Users & Computers
3) DNS is configured (at a minumum the server name and IP, the pool name
and IP)
4) The IM client is configured properly
As an aside: I have found that configuring certificates and running over
TLS seems to make things run a bit smoother. That, again, is after you get
things working first.
Thread below:
==============================================
CLIENT CONFIG:
I am assuming that you are inside your network and testing this first.
If you are outside, then you need to setup certificates and TLS...and that
is a whole other ballgame.
When you open Windows Messenger:
Select Tools...Options
Accounts Tab
Check My contacts include users of a SIP....
Sign-in name (SIP address)
Ex. Bob.Christian@company.com
Advanced...
Configure Settings
(even if you have your _SIP._TLS record set for your domain,
let's test this first)
(Server or IP address)
Ex LCSPool1.company.com or
LCSServer.company.com or
10.10.10.10 (Server IP)
Connect using:
TCP
When you try to sign in it should prompt you for your SIP Address
(sign-in name), Username and Password.
Your username is domain\username or usernam@domainname
(ex. Domain\Bob or bob@domain.local)
The domain should be your NetBIOS domain name or your
fully-qualified Active Directory Domain name. It may not necessarily
match your SMTP or SIP namespace.
==============================================
SIP DOMAIN FOREST CONFIG:
In LCS 2005, right-click on the forest name and select Properties.
Click on Add and add the emaildomain.com for your SMTP namespace if it is
not in there. You will probably see ADFQDN.local or whatever in there...but
the sip users are EmailAddress@company.com versus Username@company.local
<sz.kluba@dospel.com> wrote in message
news:cq69a1$rq6$1@nemesis.news.tpi.pl...
| Quote: | Hi
I have problem with live comm and windows messenger 5. My comunication
server is working fine i`ve set sip account: user@domain.com. when i try
to
login i have error Signing in to SIP Communication Service Failed. Any
help
please
Thanks
atomp3
|
|
|
| Back to top |
|
|
Guest
|
| Posted:
Tue Dec 21, 2004 11:51 am Post subject:
Re: Signing in to SIP Communications Service Failed |
|
|
Thanks Bob for the quick response but I have a few more questions:
I`m new to windows 2003 server so:
1) Your forest supports the SIP domain that you are using
| Quote: | If your SMTP namespace and your domain namespace differ (ex. AD=
CompanyDomain.Forest.local SMTP=CompanyDomain.com)
|
3) DNS is configured (at a minumum the server name and IP, the pool name
where i can check that?
I will list my settings:
1. In Active Directory i have user atomp3 with Live Communication enabled
sip:atomp3@montaz.domain.com
home server: mserver.montaz.domain.com
2.In Live Communication settings under global settings Domains:
montaz.domain.com
under servers mserver.momtaz.domain.com
- Connection: all 5060 TCP
- Authentication: Kerberos
3. I have Mail server isntaleted and account for this user is set.
4 The IM client:
user sign-in name: atomp3@montaz.domain.com
user name: atomp3
pass: pass
5. Live Comm service is running
but is not working maybe the port connection is not right how to check it?
Thanks a lot.
Użytkownik "Bob Christian" <BobChristian@removethis.gmail.com> napisał w
wiadomości news:uRPp%23sr5EHA.3380@TK2MSFTNGP09.phx.gbl...
| Quote: | I have cut out parts of threads that I had posted for someone else. Please
see if it can help you. I should formulate it into a troubleshooting
guide
when the time becomes available. Spare time is a rarity except when I am
on
the plane...and that is usually spent catching up on sleep, if such a
thing
is truly possible... =^)
Provided everything is working (you already noted this) the primary things
to ensure are:
1) Your forest supports the SIP domain that you are using
If your SMTP namespace and your domain namespace differ (ex. AD=
CompanyDomain.Forest.local SMTP=CompanyDomain.com)
2) The user is SIP-enabled in Active Directory Users & Computers
3) DNS is configured (at a minumum the server name and IP, the pool name
and IP)
4) The IM client is configured properly
As an aside: I have found that configuring certificates and running over
TLS seems to make things run a bit smoother. That, again, is after you
get
things working first.
Thread below:
==============================================
CLIENT CONFIG:
I am assuming that you are inside your network and testing this first.
If you are outside, then you need to setup certificates and TLS...and that
is a whole other ballgame.
When you open Windows Messenger:
Select Tools...Options
Accounts Tab
Check My contacts include users of a SIP....
Sign-in name (SIP address)
Ex. Bob.Christian@company.com
Advanced...
Configure Settings
(even if you have your _SIP._TLS record set for your domain,
let's test this first)
(Server or IP address)
Ex LCSPool1.company.com or
LCSServer.company.com or
10.10.10.10 (Server IP)
Connect using:
TCP
When you try to sign in it should prompt you for your SIP Address
(sign-in name), Username and Password.
Your username is domain\username or usernam@domainname
(ex. Domain\Bob or bob@domain.local)
The domain should be your NetBIOS domain name or your
fully-qualified Active Directory Domain name. It may not necessarily
match your SMTP or SIP namespace.
==============================================
SIP DOMAIN FOREST CONFIG:
In LCS 2005, right-click on the forest name and select Properties.
Click on Add and add the emaildomain.com for your SMTP namespace if it is
not in there. You will probably see ADFQDN.local or whatever in
there...but
the sip users are EmailAddress@company.com versus Username@company.local
sz.kluba@dospel.com> wrote in message
news:cq69a1$rq6$1@nemesis.news.tpi.pl...
Hi
I have problem with live comm and windows messenger 5. My comunication
server is working fine i`ve set sip account: user@domain.com. when i try
to
login i have error Signing in to SIP Communication Service Failed. Any
help
please
Thanks
atomp3
|
|
|
| Back to top |
|
|
Bob Christian
Guest
|
| Posted:
Tue Dec 21, 2004 10:42 pm Post subject:
Re: Signing in to SIP Communications Service Failed |
|
|
1) Check this via the LCS 2005 Administrative MMC (see == section below
on SIP forest config).
3) Open your DNS MMC (should be under administrative tools) and look for
the A record for the pool under your domain name. Chances are you will need
to create an A record with the pool name. Give it the same IP as the single
server.
If I might make a suggestion... If you have a spare server
<sz.kluba@dospel.com> wrote in message
news:cq8ds2$m82$1@nemesis.news.tpi.pl...
| Quote: | Thanks Bob for the quick response but I have a few more questions:
I`m new to windows 2003 server so:
1) Your forest supports the SIP domain that you are using
If your SMTP namespace and your domain namespace differ (ex. AD=
CompanyDomain.Forest.local SMTP=CompanyDomain.com)
3) DNS is configured (at a minumum the server name and IP, the pool name
and IP)
where i can check that?
I will list my settings:
1. In Active Directory i have user atomp3 with Live Communication enabled
sip:atomp3@montaz.domain.com
home server: mserver.montaz.domain.com
2.In Live Communication settings under global settings Domains:
montaz.domain.com
under servers mserver.momtaz.domain.com
- Connection: all 5060 TCP
- Authentication: Kerberos
3. I have Mail server isntaleted and account for this user is set.
4 The IM client:
user sign-in name: atomp3@montaz.domain.com
user name: atomp3
pass: pass
5. Live Comm service is running
but is not working maybe the port connection is not right how to check it?
Thanks a lot.
Użytkownik "Bob Christian" <BobChristian@removethis.gmail.com> napisał w
wiadomości news:uRPp%23sr5EHA.3380@TK2MSFTNGP09.phx.gbl...
I have cut out parts of threads that I had posted for someone else.
Please
see if it can help you. I should formulate it into a troubleshooting
guide
when the time becomes available. Spare time is a rarity except when I
am
on
the plane...and that is usually spent catching up on sleep, if such a
thing
is truly possible... =^)
Provided everything is working (you already noted this) the primary
things
to ensure are:
1) Your forest supports the SIP domain that you are using
If your SMTP namespace and your domain namespace differ (ex. AD=
CompanyDomain.Forest.local SMTP=CompanyDomain.com)
2) The user is SIP-enabled in Active Directory Users & Computers
3) DNS is configured (at a minumum the server name and IP, the pool
name
and IP)
4) The IM client is configured properly
As an aside: I have found that configuring certificates and running
over
TLS seems to make things run a bit smoother. That, again, is after you
get
things working first.
Thread below:
==============================================
CLIENT CONFIG:
I am assuming that you are inside your network and testing this first.
If you are outside, then you need to setup certificates and TLS...and
that
is a whole other ballgame.
When you open Windows Messenger:
Select Tools...Options
Accounts Tab
Check My contacts include users of a SIP....
Sign-in name (SIP address)
Ex. Bob.Christian@company.com
Advanced...
Configure Settings
(even if you have your _SIP._TLS record set for your domain,
let's test this first)
(Server or IP address)
Ex LCSPool1.company.com or
LCSServer.company.com or
10.10.10.10 (Server IP)
Connect using:
TCP
When you try to sign in it should prompt you for your SIP Address
(sign-in name), Username and Password.
Your username is domain\username or usernam@domainname
(ex. Domain\Bob or bob@domain.local)
The domain should be your NetBIOS domain name or your
fully-qualified Active Directory Domain name. It may not necessarily
match your SMTP or SIP namespace.
==============================================
SIP DOMAIN FOREST CONFIG:
In LCS 2005, right-click on the forest name and select Properties.
Click on Add and add the emaildomain.com for your SMTP namespace if it
is
not in there. You will probably see ADFQDN.local or whatever in
there...but
the sip users are EmailAddress@company.com versus Username@company.local
sz.kluba@dospel.com> wrote in message
news:cq69a1$rq6$1@nemesis.news.tpi.pl...
Hi
I have problem with live comm and windows messenger 5. My comunication
server is working fine i`ve set sip account: user@domain.com. when i
try
to
login i have error Signing in to SIP Communication Service Failed. Any
help
please
Thanks
atomp3
|
|
|
| Back to top |
|
|
Guest
|
| Posted:
Wed Dec 22, 2004 12:58 pm Post subject:
Re: Signing in to SIP Communications Service Failed |
|
|
It`s working what I did is change authentification from KERBEROS to NTLM in
Live Comm Server settings also in IM client as user name set montaz\atomp3
(domain\username)
Thanks a lot Bob!
Użytkownik "Bob Christian" <BobChristian@removethis.gmail.com> napisał w
wiadomości news:%23ly41w35EHA.1524@TK2MSFTNGP09.phx.gbl...
| Quote: | 1) Check this via the LCS 2005 Administrative MMC (see == section below
on SIP forest config).
3) Open your DNS MMC (should be under administrative tools) and look for
the A record for the pool under your domain name. Chances are you will
need
to create an A record with the pool name. Give it the same IP as the
single
server.
If I might make a suggestion... If you have a spare server
sz.kluba@dospel.com> wrote in message
news:cq8ds2$m82$1@nemesis.news.tpi.pl...
Thanks Bob for the quick response but I have a few more questions:
I`m new to windows 2003 server so:
1) Your forest supports the SIP domain that you are using
If your SMTP namespace and your domain namespace differ (ex. AD=
CompanyDomain.Forest.local SMTP=CompanyDomain.com)
3) DNS is configured (at a minumum the server name and IP, the pool name
and IP)
where i can check that?
I will list my settings:
1. In Active Directory i have user atomp3 with Live Communication enabled
sip:atomp3@montaz.domain.com
home server: mserver.montaz.domain.com
2.In Live Communication settings under global settings Domains:
montaz.domain.com
under servers mserver.momtaz.domain.com
- Connection: all 5060 TCP
- Authentication: Kerberos
3. I have Mail server isntaleted and account for this user is set.
4 The IM client:
user sign-in name: atomp3@montaz.domain.com
user name: atomp3
pass: pass
5. Live Comm service is running
but is not working maybe the port connection is not right how to check
it?
Thanks a lot.
Użytkownik "Bob Christian" <BobChristian@removethis.gmail.com> napisał w
wiadomości news:uRPp%23sr5EHA.3380@TK2MSFTNGP09.phx.gbl...
I have cut out parts of threads that I had posted for someone else.
Please
see if it can help you. I should formulate it into a troubleshooting
guide
when the time becomes available. Spare time is a rarity except when I
am
on
the plane...and that is usually spent catching up on sleep, if such a
thing
is truly possible... =^)
Provided everything is working (you already noted this) the primary
things
to ensure are:
1) Your forest supports the SIP domain that you are using
If your SMTP namespace and your domain namespace differ (ex. AD=
CompanyDomain.Forest.local SMTP=CompanyDomain.com)
2) The user is SIP-enabled in Active Directory Users & Computers
3) DNS is configured (at a minumum the server name and IP, the pool
name
and IP)
4) The IM client is configured properly
As an aside: I have found that configuring certificates and running
over
TLS seems to make things run a bit smoother. That, again, is after you
get
things working first.
Thread below:
==============================================
CLIENT CONFIG:
I am assuming that you are inside your network and testing this first.
If you are outside, then you need to setup certificates and TLS...and
that
is a whole other ballgame.
When you open Windows Messenger:
Select Tools...Options
Accounts Tab
Check My contacts include users of a SIP....
Sign-in name (SIP address)
Ex. Bob.Christian@company.com
Advanced...
Configure Settings
(even if you have your _SIP._TLS record set for your domain,
let's test this first)
(Server or IP address)
Ex LCSPool1.company.com or
LCSServer.company.com or
10.10.10.10 (Server IP)
Connect using:
TCP
When you try to sign in it should prompt you for your SIP Address
(sign-in name), Username and Password.
Your username is domain\username or usernam@domainname
(ex. Domain\Bob or bob@domain.local)
The domain should be your NetBIOS domain name or your
fully-qualified Active Directory Domain name. It may not necessarily
match your SMTP or SIP namespace.
==============================================
SIP DOMAIN FOREST CONFIG:
In LCS 2005, right-click on the forest name and select Properties.
Click on Add and add the emaildomain.com for your SMTP namespace if it
is
not in there. You will probably see ADFQDN.local or whatever in
there...but
the sip users are EmailAddress@company.com versus
Username@company.local
sz.kluba@dospel.com> wrote in message
news:cq69a1$rq6$1@nemesis.news.tpi.pl...
Hi
I have problem with live comm and windows messenger 5. My comunication
server is working fine i`ve set sip account: user@domain.com. when i
try
to
login i have error Signing in to SIP Communication Service Failed. Any
help
please
Thanks
atomp3
|
|
|
| Back to top |
|
|
Bob Christian
Guest
|
| Posted:
Wed Dec 22, 2004 9:23 pm Post subject:
Re: Signing in to SIP Communications Service Failed |
|
|
Excellent! Thanks for the follow-up!
That's a suggestion I need to add to the list of suggestions. I set my
servers to utilize both NTLM and Kerberos. I think (not sure) that an EE
pool deployment has this selection as default.
Bob
<sz.kluba@dospel.com> wrote in message
news:cqb65b$ebd$1@nemesis.news.tpi.pl...
| Quote: | It`s working what I did is change authentification from KERBEROS to NTLM
in
Live Comm Server settings also in IM client as user name set montaz\atomp3
(domain\username)
Thanks a lot Bob!
Użytkownik "Bob Christian" <BobChristian@removethis.gmail.com> napisał w
wiadomości news:%23ly41w35EHA.1524@TK2MSFTNGP09.phx.gbl...
1) Check this via the LCS 2005 Administrative MMC (see == section
below
on SIP forest config).
3) Open your DNS MMC (should be under administrative tools) and look
for
the A record for the pool under your domain name. Chances are you will
need
to create an A record with the pool name. Give it the same IP as the
single
server.
If I might make a suggestion... If you have a spare server
sz.kluba@dospel.com> wrote in message
news:cq8ds2$m82$1@nemesis.news.tpi.pl...
Thanks Bob for the quick response but I have a few more questions:
I`m new to windows 2003 server so:
1) Your forest supports the SIP domain that you are using
If your SMTP namespace and your domain namespace differ (ex. AD=
CompanyDomain.Forest.local SMTP=CompanyDomain.com)
3) DNS is configured (at a minumum the server name and IP, the pool
name
and IP)
where i can check that?
I will list my settings:
1. In Active Directory i have user atomp3 with Live Communication
enabled
sip:atomp3@montaz.domain.com
home server: mserver.montaz.domain.com
2.In Live Communication settings under global settings Domains:
montaz.domain.com
under servers mserver.momtaz.domain.com
- Connection: all 5060 TCP
- Authentication: Kerberos
3. I have Mail server isntaleted and account for this user is set.
4 The IM client:
user sign-in name: atomp3@montaz.domain.com
user name: atomp3
pass: pass
5. Live Comm service is running
but is not working maybe the port connection is not right how to check
it?
Thanks a lot.
Użytkownik "Bob Christian" <BobChristian@removethis.gmail.com> napisał
w
wiadomości news:uRPp%23sr5EHA.3380@TK2MSFTNGP09.phx.gbl...
I have cut out parts of threads that I had posted for someone else.
Please
see if it can help you. I should formulate it into a troubleshooting
guide
when the time becomes available. Spare time is a rarity except when
I
am
on
the plane...and that is usually spent catching up on sleep, if such a
thing
is truly possible... =^)
Provided everything is working (you already noted this) the primary
things
to ensure are:
1) Your forest supports the SIP domain that you are using
If your SMTP namespace and your domain namespace differ (ex. AD=
CompanyDomain.Forest.local SMTP=CompanyDomain.com)
2) The user is SIP-enabled in Active Directory Users & Computers
3) DNS is configured (at a minumum the server name and IP, the pool
name
and IP)
4) The IM client is configured properly
As an aside: I have found that configuring certificates and running
over
TLS seems to make things run a bit smoother. That, again, is after
you
get
things working first.
Thread below:
==============================================
CLIENT CONFIG:
I am assuming that you are inside your network and testing this
first.
If you are outside, then you need to setup certificates and TLS...and
that
is a whole other ballgame.
When you open Windows Messenger:
Select Tools...Options
Accounts Tab
Check My contacts include users of a SIP....
Sign-in name (SIP address)
Ex. Bob.Christian@company.com
Advanced...
Configure Settings
(even if you have your _SIP._TLS record set for your domain,
let's test this first)
(Server or IP address)
Ex LCSPool1.company.com or
LCSServer.company.com or
10.10.10.10 (Server IP)
Connect using:
TCP
When you try to sign in it should prompt you for your SIP Address
(sign-in name), Username and Password.
Your username is domain\username or usernam@domainname
(ex. Domain\Bob or bob@domain.local)
The domain should be your NetBIOS domain name or your
fully-qualified Active Directory Domain name. It may not necessarily
match your SMTP or SIP namespace.
==============================================
SIP DOMAIN FOREST CONFIG:
In LCS 2005, right-click on the forest name and select Properties.
Click on Add and add the emaildomain.com for your SMTP namespace if
it
is
not in there. You will probably see ADFQDN.local or whatever in
there...but
the sip users are EmailAddress@company.com versus
Username@company.local
sz.kluba@dospel.com> wrote in message
news:cq69a1$rq6$1@nemesis.news.tpi.pl...
Hi
I have problem with live comm and windows messenger 5. My
comunication
server is working fine i`ve set sip account: user@domain.com. when i
try
to
login i have error Signing in to SIP Communication Service Failed.
Any
help
please
Thanks
atomp3
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