workstation suddenly loses connection
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workstation suddenly loses connection

 
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Dimitri De Leye
Guest





Posted: Fri Dec 31, 2004 10:01 pm    Post subject: workstation suddenly loses connection Reply with quote

One of our clients has the following network configuration :

Small Business Server 2000 (installed on a high end PC)
switch -> brand : Planet ; model : FNSW-2401
A dozen of win XP workstations, a couple of win2000 workstations

One of the workstations (a brand new one with winXP SP2) has the
following issues :

After an amount of time (sometimes a couple of minutes, sometimes a
couple of hours), the client suddenly loses its connection with the
SBS server. A ping to the server results in a time-out. However, we
are still able to ping the other clients on the network...

And now it gets bizarre :

After pinging another client on the network, the connection to the
server gets re-established...
Not only pinging another client restores the client-server connection,
also the following procedures result in a restored network connection:
- plug out the network connector at the "bad" client and plug it back
in
- disable the NIC of the "bad" client and enable it again
- reboot the "bad" client

We've already performed the following actions :

* Updated nic drivers of "bad" client
* Windows update of the "bad" client
* Checked the network-cabling
* Rebooted the SBS-server

Still, the problem remaines. We are getting quite desperate, so every
help is very appreciated...Thanks
Back to top
Marina Roos [SBS-MVP]
Guest





Posted: Fri Dec 31, 2004 10:15 pm    Post subject: Re: workstation suddenly loses connection Reply with quote

Hi Dimitri,

Please post the ipconfig/all from the server and from the client.

--
Regards,

Marina
Microsoft SBS-MVP
One of the Magical M&M's

"Dimitri De Leye" <info@expleo.be> schreef in bericht
news:e5e6c266.0412310801.466cb509@posting.google.com...
Quote:
One of our clients has the following network configuration :

Small Business Server 2000 (installed on a high end PC)
switch -> brand : Planet ; model : FNSW-2401
A dozen of win XP workstations, a couple of win2000 workstations

One of the workstations (a brand new one with winXP SP2) has the
following issues :

After an amount of time (sometimes a couple of minutes, sometimes a
couple of hours), the client suddenly loses its connection with the
SBS server. A ping to the server results in a time-out. However, we
are still able to ping the other clients on the network...

And now it gets bizarre :

After pinging another client on the network, the connection to the
server gets re-established...
Not only pinging another client restores the client-server connection,
also the following procedures result in a restored network connection:
- plug out the network connector at the "bad" client and plug it back
in
- disable the NIC of the "bad" client and enable it again
- reboot the "bad" client

We've already performed the following actions :

* Updated nic drivers of "bad" client
* Windows update of the "bad" client
* Checked the network-cabling
* Rebooted the SBS-server

Still, the problem remaines. We are getting quite desperate, so every
help is very appreciated...Thanks
Back to top
Jim Behning
Guest





Posted: Sun Jan 02, 2005 4:30 am    Post subject: Re: workstation suddenly loses connection Reply with quote

http://support.microsoft.com/default.aspx?scid=kb;en-us;138365 might
be a solution. I did a google search for autodisconnect if you want
more articles.

info@expleo.be (Dimitri De Leye) wrote:

Quote:
One of our clients has the following network configuration :

Small Business Server 2000 (installed on a high end PC)
switch -> brand : Planet ; model : FNSW-2401
A dozen of win XP workstations, a couple of win2000 workstations

One of the workstations (a brand new one with winXP SP2) has the
following issues :

After an amount of time (sometimes a couple of minutes, sometimes a
couple of hours), the client suddenly loses its connection with the
SBS server. A ping to the server results in a time-out. However, we
are still able to ping the other clients on the network...

And now it gets bizarre :

After pinging another client on the network, the connection to the
server gets re-established...
Not only pinging another client restores the client-server connection,
also the following procedures result in a restored network connection:
- plug out the network connector at the "bad" client and plug it back
in
- disable the NIC of the "bad" client and enable it again
- reboot the "bad" client

We've already performed the following actions :

* Updated nic drivers of "bad" client
* Windows update of the "bad" client
* Checked the network-cabling
* Rebooted the SBS-server

Still, the problem remaines. We are getting quite desperate, so every
help is very appreciated...Thanks

Jim B. SBS Community Member
remove the mvp to send email
Back to top
Craig Pfau
Guest





Posted: Mon Jan 03, 2005 6:33 am    Post subject: Re: workstation suddenly loses connection Reply with quote

Also if this is a 10/100/1000 card in the system try forcing it to 100. We
had a system that had an issue similar to this and forcing it to 100 made
the problem go away.

Craig
"Dimitri De Leye" <info@expleo.be> wrote in message
news:e5e6c266.0412310801.466cb509@posting.google.com...
Quote:
One of our clients has the following network configuration :

Small Business Server 2000 (installed on a high end PC)
switch -> brand : Planet ; model : FNSW-2401
A dozen of win XP workstations, a couple of win2000 workstations

One of the workstations (a brand new one with winXP SP2) has the
following issues :

After an amount of time (sometimes a couple of minutes, sometimes a
couple of hours), the client suddenly loses its connection with the
SBS server. A ping to the server results in a time-out. However, we
are still able to ping the other clients on the network...

And now it gets bizarre :

After pinging another client on the network, the connection to the
server gets re-established...
Not only pinging another client restores the client-server connection,
also the following procedures result in a restored network connection:
- plug out the network connector at the "bad" client and plug it back
in
- disable the NIC of the "bad" client and enable it again
- reboot the "bad" client

We've already performed the following actions :

* Updated nic drivers of "bad" client
* Windows update of the "bad" client
* Checked the network-cabling
* Rebooted the SBS-server

Still, the problem remaines. We are getting quite desperate, so every
help is very appreciated...Thanks
Back to top
Dimitri De Leye
Guest





Posted: Tue Jan 04, 2005 1:30 am    Post subject: Re: workstation suddenly loses connection Reply with quote

Thanks for the replies, i'll give it a shot next time i visit my client and
will give y'all some feedback...

Marina, after the next visit to my client i'll post the ipconfig /all (don't
know it by heart...)

<Dimitri>


"Craig Pfau" <thehelpdesk(noSpam)@chdnet.com> wrote in message
news:ut1gEvS8EHA.1264@TK2MSFTNGP12.phx.gbl...
Quote:
Also if this is a 10/100/1000 card in the system try forcing it to 100.
We had a system that had an issue similar to this and forcing it to 100
made the problem go away.

Craig
"Dimitri De Leye" <info@expleo.be> wrote in message
news:e5e6c266.0412310801.466cb509@posting.google.com...
One of our clients has the following network configuration :

Small Business Server 2000 (installed on a high end PC)
switch -> brand : Planet ; model : FNSW-2401
A dozen of win XP workstations, a couple of win2000 workstations

One of the workstations (a brand new one with winXP SP2) has the
following issues :

After an amount of time (sometimes a couple of minutes, sometimes a
couple of hours), the client suddenly loses its connection with the
SBS server. A ping to the server results in a time-out. However, we
are still able to ping the other clients on the network...

And now it gets bizarre :

After pinging another client on the network, the connection to the
server gets re-established...
Not only pinging another client restores the client-server connection,
also the following procedures result in a restored network connection:
- plug out the network connector at the "bad" client and plug it back
in
- disable the NIC of the "bad" client and enable it again
- reboot the "bad" client

We've already performed the following actions :

* Updated nic drivers of "bad" client
* Windows update of the "bad" client
* Checked the network-cabling
* Rebooted the SBS-server

Still, the problem remaines. We are getting quite desperate, so every
help is very appreciated...Thanks

Back to top
 
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