Windows Server

PublicNewsGroup · Guest

Hello,

I am getting the errors below on a LCS Server which i just installed for the
customer.

OS: All W2K3 Ent SP1
LCS: LCS 2005 SP1 Ent
SQL: SQL 2K SP4

I checked all the schemaprep, forestprep, domainprep, domainadd,
activation,... steps and everything seem to be in 'success' mode. however,
still the service doesn't start....

-----------------------------------------

12299: The service is shutting down due to an internal error.

Error Code: 0xC3F75824.
Resolution:
Check the previous event log entries and resolve them. Restart the server.
If the problem persists contact product support.
----------------------
16417: Unable to initialize the protocol stack. The service has to stop.
----------------------
7024: The Live Communications Server service terminated with
service-specific error 3287767076 (0xC3F75824).

Brandon Grieve · Guest

Have you verified that you have correctly deployed certificates for LCS. I
had a similar problem, and when I fixed my certificates, the services started
up just fine.

Jin Feng [MSFT] · Guest

Hey Bill,

That error code means that some global AD container for LCS related settings
is missing. It could be caused by either 1) it's really gone or 2) the
account LCS service is running under doesn't have enough privilege (or
password has expired)

can you first run lcscmd to check the forest prep state one more time?

%program files\common files\microsoft lc 2005\LcsCmd.exe /forest
/action:checkforestprepstate

And take a look what's said the HTML log file it generates.

If everything is okay, could you do the following tests?

1. runas the service account
runas /u:youdomain\LCService cmd.exe

note: assume you've used the default service account name provided by
the setup. If not, replace "LCService" with your chosen domain service
account name.

2. wbemtest
3. connect, type "root\cimv2", connect
4. enumerate instances, type "MSFT_SIPESGlobalRegistrarSetting"

any error pops up? And what's the error code?

--
Thanks,
Jin Feng

This posting is provided "AS IS" with no warranties, and confers no rights.

NiclasEriksson · Joined: 03 Jan 2007 Posts: 1

I've got the same problem.
The Off Com stopped working and I looked at the LCS server and the Eventlog says:

Source: Live Com Server
EventID: 16417
Unable to initialize the protocol stack. The service has to stop.

Source: Live Com Server
EventID: 12299
The service is shutting down due to an internal error.
Error Code: 0xC3F75824

Also when I opened the AD Usr and Comp and an LCS tab on a user got:

"Failed to read the user's setting"

Anyone that can help? Crying or Very sad

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