Windows Server

Rod · Guest

I recently installed a Small Business Server 2003 Premium Edition Server.
This server has two network cards and is behind another firewall. I have
also installed the ISA 2003 server option as well. Most everything seems to
be working except I am missing the "Use my company's internal Web site"
option from the Remote Web Workplace main menu. The Remote Web Workplace
works internally and from remote sites with the exception of the missing
Internal Web Site option. It does not seem to be anything that ISA is
blocking because it is missing interally as well.

I read somewhere recently that some options may not be available if
Sharepoint service were not running at the time that the "Connect to the
Internet" wizard was run. I verified that the sharepoint services were
running and then reran the wizard. I have also restarted the server a couple
of times since then. I still do not have the option on the main page. What
is the best way to modify the Remote Web Workplace page to include this
option?

Rod

Rod · Guest

Thanks for your help. That helped. The links are now on the appropriate
pages but they do not work yet. For instance, from an external source, now
if I click on "Use my companies internal website", the web page will time
out and give me a page cannot be displayed error stating "Cannot find
server or dns error". However, other items work externally such as
connecting to server and workstation desktops or reading webmail. I noticed
that the page was trying to connect to port 444. I have that port open in my
external non-ISA firewall. I tried the page internally and it works. I only
have the trouble from the outside. Would this be an ISA configuration issue?

Thanks,

Rod

""Crina Li"" <v-crinal@online.microsoft.com> wrote in message
news:ZWceCwb5FHA.2672@TK2MSFTNGXA02.phx.gbl...

Crina Li · Guest

Hi Rod,

Thank you for posting in SBS newsgroup.

From the description, I understand "Use my company's internal Web site"
link is missing when you access RWW. If I have misunderstood your concerns,
please do not hesitate to let me know.

As I know, RWW will show different links when a user or administrator logs
on it. For administrators, you should see all of the links however for
users, any administration related links will not appear. Anyway you can
control these links by changing the appropriate registry values. Please
follow the steps below:

Important: These steps contain information about modifying the registry.
Before you modify the registry, make sure to back it up and make sure that
you understand how to restore the registry if a problem occurs.

WARNING: Using Registry Editor incorrectly can cause serious problems that
may require you to reinstall your operating system. Microsoft cannot
guarantee that problems resulting from the incorrect use of Registry Editor
can be solved. Use Registry Editor at your own risk.

1. Open Registry Editor (regedit.exe).

2. Go to the following registry keys:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\RemoteUserPortal\A
dminLinks (for Administrators who use the RWW)

HKEY_LOCAL_MACHINE\Software\Microsoft\SmallBusinessServer\RemoteUserPortal\K
WLinks (for users who use the RWW)

3. In the right pane, you should see the values corresponding to the links
in RWW. If you want to make a link available, you can change its value to
1. On the contrary, you can change its value to 0.

4. After changing the value, open a new IE window and test RWW again.

The following are lists for the explanation of the registry values:

1. For the Administrator RWW, these are the default settings.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\RemoteUserPortal\
AdminLinks]

"ClientTS"=dword:00000001 // Connect to Client Desktops
"CM"=dword:00000001 // Download Connection Manager
"Community"=dword:00000001 // Ask the Community
"Help"=dword:00000001 // View Client Help
"HelpDesk"=dword:00000001 // Monitor Help Desk
"OWA"=dword:00000001 // Use Outlook Web Access
"PerfReport"=dword:00000000 // View server perfomrance report
"RA"=dword:00000001 // Provide Remote Assistance
"RPC"=dword:00000001 // Configure Outlook via the Internet
"ServerTS"=dword:00000001 // Connect to Server Desktops
"STS"=dword:00000001 // Administer the company's internal Web site
"UsageReport"=dword:00000000 // View server usage report

2. For user RWW, these are the default settings.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\RemoteUserPortal\
KWLinks]

"AppTS"=dword:00000001 // Connect to my company's application-sharing
server
"CM"=dword:00000001 // Download Connection Manager
"Help"=dword:00000001 // View Remote Web Workplace Help
"OWA"=dword:00000001 // Read my company e-mail
"RPC"=dword:00000001 // Configure your computer to use Outlook via the
Internet
"STS"=dword:00000001 // Use my company's internal Web site
"TS"=dword:00000001 // Connect to my computer at work
"UsageReport"=dword:00000000 // View server usage report

Note:

1. Some flags will vary depending on specific wizards that have been, or
not yet run. (example - PerfReport)
2. 1 = display, 0 = hide

Hope this helps.

Please feel free to let me know if you have any questions or if you need
further assistance.

I'm looking forward to hearing from you.

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| From: "Rod" <thelanNOSPAMman@coxNOSPAM.net>
| Subject: Remote Web Workplace missing options
| Date: Tue, 8 Nov 2005 23:15:03 -0600
| | Newsgroups: microsoft.public.windows.server.sbs
| |
| I recently installed a Small Business Server 2003 Premium Edition Server.
| This server has two network cards and is behind another firewall. I have
| also installed the ISA 2003 server option as well. Most everything seems
to
| be working except I am missing the "Use my company's internal Web site"
| option from the Remote Web Workplace main menu. The Remote Web Workplace
| works internally and from remote sites with the exception of the missing
| Internal Web Site option. It does not seem to be anything that ISA is
| blocking because it is missing interally as well.
|
| I read somewhere recently that some options may not be available if
| Sharepoint service were not running at the time that the "Connect to the
| Internet" wizard was run. I verified that the sharepoint services were
| running and then reran the wizard. I have also restarted the server a
couple
| of times since then. I still do not have the option on the main page.
What
| is the best way to modify the Remote Web Workplace page to include this
| option?
|
| Rod
|
|
|

Crina Li · Guest

Hi Rod,

Thanks for your reply.

According to your post, I understand that you cannot access the companyweb
page from RWW web site externally. However you can access it internally.

To narrow down the problem, would you please help me confirm if you can use
https://externalname(FQDN):444 to access CompanyWeb?

When we tried to access this link, we actually need to access
https://your_external_IP_addresss:444/_layouts/1033/settings.aspx. Based on
my research, I suggest that we follow the process below to check this issue:

1. Check if there is a certificate assigned on Companyweb. To do so, please
follow the steps below:

a. Open IIS.
b. Right-click Companyweb and then click Properties.
c. Click Directory Security.
d. If View Certificate is grayed, it appears that there is no a
certificate on Companyweb. Please follow the steps below to assign a
certificate to this web site.
e. Click Server Certificate.
f. Click Next, choose "Assign an existing certificate", and then click
Next.
g. Click to select the certificate issued to your SBS server and then
click Next.
h. Type 444 as the SSL port.
i. Click Next twice and then click Finish.

2. Make sure that Companyweb is listening on the 444 port on every network
interface on your SBS server. To do so, please follow the steps below:

a. Open IIS.
b. Right-click Companyweb and then click Properties.
c. Click Advanced in the Web Site tab.
d. Click to select the entry that includes SSL port 444, and then click
Edit.
e. Make sure that we choose " (All Unassigned)" in the IP address list.
f. Click OK to close the open windows.

3. Open the 444 port on your firewall.

a. Open ISA Management.
b. Expand to Access Policy->IP Packet Filter.
c. Right-click IP Packet Filter, and then click New->Filter.
d. Type the name as desired and then click Next.
e. Choose "Allow packet transmission", and then click Next.
f. Click Custom, and then click Next.
g. Configure this page as below:

IP protocol: TCP

Direction: Inbound

Local port: Fixed port

Port number: 444

Remote port: All ports

h. Click Next.
i. Click Next several times and then click Finish to complete this wizard.
j. Restart ISA Server Control Service.

For detailed information, please refer to the following KB article:

838304 How to publish http://Companyweb to the Internet by using ISA Server
http://support.microsoft.com/?id=838304

Hope it helps and I look forward to hearing from you.

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| From: "Rod" <thelanNOSPAMman@coxNOSPAM.net>
|| Subject: Re: Remote Web Workplace missing options
| Date: Thu, 10 Nov 2005 00:46:52 -0600
| | Newsgroups: microsoft.public.windows.server.sbs
| |
| Thanks for your help. That helped. The links are now on the appropriate
| pages but they do not work yet. For instance, from an external source,
now
| if I click on "Use my companies internal website", the web page will time
| out and give me a page cannot be displayed error stating "Cannot find
| server or dns error". However, other items work externally such as
| connecting to server and workstation desktops or reading webmail. I
noticed
| that the page was trying to connect to port 444. I have that port open in
my
| external non-ISA firewall. I tried the page internally and it works. I
only
| have the trouble from the outside. Would this be an ISA configuration
issue?
|
| Thanks,
|
| Rod
|
| ""Crina Li"" <v-crinal@online.microsoft.com> wrote in message
| news:ZWceCwb5FHA.2672@TK2MSFTNGXA02.phx.gbl...
| > Hi Rod,
| >
| > Thank you for posting in SBS newsgroup.
| >
| > From the description, I understand "Use my company's internal Web site"
| > link is missing when you access RWW. If I have misunderstood your
| > concerns,
| > please do not hesitate to let me know.
| >
| > As I know, RWW will show different links when a user or administrator
logs
| > on it. For administrators, you should see all of the links however for
| > users, any administration related links will not appear. Anyway you can
| > control these links by changing the appropriate registry values. Please
| > follow the steps below:
| >
| > Important: These steps contain information about modifying the registry.
| > Before you modify the registry, make sure to back it up and make sure
that
| > you understand how to restore the registry if a problem occurs.
| >
| > WARNING: Using Registry Editor incorrectly can cause serious problems
that
| > may require you to reinstall your operating system. Microsoft cannot
| > guarantee that problems resulting from the incorrect use of Registry
| > Editor
| > can be solved. Use Registry Editor at your own risk.
| >
| > 1. Open Registry Editor (regedit.exe).
| >
| > 2. Go to the following registry keys:
| >
| >
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\RemoteUserPortal\A
| > dminLinks (for Administrators who use the RWW)
| >
| >
HKEY_LOCAL_MACHINE\Software\Microsoft\SmallBusinessServer\RemoteUserPortal\K
| > WLinks (for users who use the RWW)
| >
| > 3. In the right pane, you should see the values corresponding to the
links
| > in RWW. If you want to make a link available, you can change its value
to
| > 1. On the contrary, you can change its value to 0.
| >
| > 4. After changing the value, open a new IE window and test RWW again.
| >
| > The following are lists for the explanation of the registry values:
| >
| > 1. For the Administrator RWW, these are the default settings.
| >
| >
| >
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\RemoteUserPortal\
| > AdminLinks]
| >
| > "ClientTS"=dword:00000001 // Connect to Client Desktops
| > "CM"=dword:00000001 // Download Connection Manager
| > "Community"=dword:00000001 // Ask the Community
| > "Help"=dword:00000001 // View Client Help
| > "HelpDesk"=dword:00000001 // Monitor Help Desk
| > "OWA"=dword:00000001 // Use Outlook Web Access
| > "PerfReport"=dword:00000000 // View server perfomrance report
| > "RA"=dword:00000001 // Provide Remote Assistance
| > "RPC"=dword:00000001 // Configure Outlook via the Internet
| > "ServerTS"=dword:00000001 // Connect to Server Desktops
| > "STS"=dword:00000001 // Administer the company's internal Web site
| > "UsageReport"=dword:00000000 // View server usage report
| >
| > 2. For user RWW, these are the default settings.
| >
| >
| >
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\RemoteUserPortal\
| > KWLinks]
| >
| > "AppTS"=dword:00000001 // Connect to my company's application-sharing
| > server
| > "CM"=dword:00000001 // Download Connection Manager
| > "Help"=dword:00000001 // View Remote Web Workplace Help
| > "OWA"=dword:00000001 // Read my company e-mail
| > "RPC"=dword:00000001 // Configure your computer to use Outlook via the
| > Internet
| > "STS"=dword:00000001 // Use my company's internal Web site
| > "TS"=dword:00000001 // Connect to my computer at work
| > "UsageReport"=dword:00000000 // View server usage report
| >
| > Note:
| >
| > 1. Some flags will vary depending on specific wizards that have been, or
| > not yet run. (example - PerfReport)
| > 2. 1 = display, 0 = hide
| >
| > Hope this helps.
| >
| > Please feel free to let me know if you have any questions or if you need
| > further assistance.
| >
| > I'm looking forward to hearing from you.
| >
| > Best regards,
| >
| > Crina Li (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
| > the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
| > doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > --------------------
| > | From: "Rod" <thelanNOSPAMman@coxNOSPAM.net>
| > | Subject: Remote Web Workplace missing options
| > | Date: Tue, 8 Nov 2005 23:15:03 -0600
| > | | Newsgroups: microsoft.public.windows.server.sbs
| > | |
| > | I recently installed a Small Business Server 2003 Premium Edition
| > Server.
| > | This server has two network cards and is behind another firewall. I
have
| > | also installed the ISA 2003 server option as well. Most everything
seems
| > to
| > | be working except I am missing the "Use my company's internal Web
site"
| > | option from the Remote Web Workplace main menu. The Remote Web
Workplace
| > | works internally and from remote sites with the exception of the
missing
| > | Internal Web Site option. It does not seem to be anything that ISA is
| > | blocking because it is missing interally as well.
| > |
| > | I read somewhere recently that some options may not be available if
| > | Sharepoint service were not running at the time that the "Connect to
the
| > | Internet" wizard was run. I verified that the sharepoint services were
| > | running and then reran the wizard. I have also restarted the server a
| > couple
| > | of times since then. I still do not have the option on the main page.
| > What
| > | is the best way to modify the Remote Web Workplace page to include
this
| > | option?
| > |
| > | Rod
| > |
| > |
| > |
| >
|
|
|

Rod · Guest

Thanks for your help. It looks like the specific instructions you gave me
are for ISA 2000 on SBS. This server is running ISA 2004. I think I can
interpret your instructions and make it work, but do you have any specific
instructions or links that refer to the proper way to do this using ISA
2004?

Thanks,

Rod

""Crina Li"" <v-crinal@online.microsoft.com> wrote in message
news:u3$OrCf5FHA.1236@TK2MSFTNGXA02.phx.gbl...

Crina Li · Guest

Hi Rod,

Thanks for your reply.

I am sorry for the information is for ISA 2000 not for ISA 2004. Your
understanding is greatly appreciated!

In SBS 2003 with ISA 2004, we can simply run CEICW so that it will help us
to publish Companyweb. CEICW will automatically configure ISA 2004 to
publish the site. To do that, please perform the following steps:

1. Open Server Management, click To Do List, and then click Connect to the
Internet to launch CEICW.
2. On the Wizard, click Next until you see Firewall page.
3. Click to select Enable Firewall, and then click Next.
4. Select all options, and then click Next.
5. Click to select "Allow access to only the following web site services
from the Internet", and then select the websites that you need such as
Windows SharePoint Services intranet site, and then click Next.
6. Click Create a new Web server certificate and input your FQDN as the web
server certificate on Web server name column and then click Next.
7. Follow the instructions to finish the rest steps.

You may also refer to the following KB article:

825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763

Hope the information help and I look forward to your reply.

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| From: "Rod" <thelanNOSPAMman@NOSPAMcox.net>
|| Subject: Re: Remote Web Workplace missing options
| Date: Thu, 10 Nov 2005 11:09:46 -0600
| | Newsgroups: microsoft.public.windows.server.sbs
| |
| Thanks for your help. It looks like the specific instructions you gave me
| are for ISA 2000 on SBS. This server is running ISA 2004. I think I can
| interpret your instructions and make it work, but do you have any
specific
| instructions or links that refer to the proper way to do this using ISA
| 2004?
|
| Thanks,
|
| Rod
|
|
| ""Crina Li"" <v-crinal@online.microsoft.com> wrote in message
| news:u3$OrCf5FHA.1236@TK2MSFTNGXA02.phx.gbl...
| > Hi Rod,
| >
| > Thanks for your reply.
| >
| > According to your post, I understand that you cannot access the
companyweb
| > page from RWW web site externally. However you can access it internally.
| >
| > To narrow down the problem, would you please help me confirm if you can
| > use
| > https://externalname(FQDN):444 to access CompanyWeb?
| >
| > When we tried to access this link, we actually need to access
| > https://your_external_IP_addresss:444/_layouts/1033/settings.aspx.
Based
| > on
| > my research, I suggest that we follow the process below to check this
| > issue:
| >
| > 1. Check if there is a certificate assigned on Companyweb. To do so,
| > please
| > follow the steps below:
| >
| > a. Open IIS.
| > b. Right-click Companyweb and then click Properties.
| > c. Click Directory Security.
| > d. If View Certificate is grayed, it appears that there is no a
| > certificate on Companyweb. Please follow the steps below to assign a
| > certificate to this web site.
| > e. Click Server Certificate.
| > f. Click Next, choose "Assign an existing certificate", and then click
| > Next.
| > g. Click to select the certificate issued to your SBS server and then
| > click Next.
| > h. Type 444 as the SSL port.
| > i. Click Next twice and then click Finish.
| >
| > 2. Make sure that Companyweb is listening on the 444 port on every
network
| > interface on your SBS server. To do so, please follow the steps below:
| >
| > a. Open IIS.
| > b. Right-click Companyweb and then click Properties.
| > c. Click Advanced in the Web Site tab.
| > d. Click to select the entry that includes SSL port 444, and then click
| > Edit.
| > e. Make sure that we choose " (All Unassigned)" in the IP address list.
| > f. Click OK to close the open windows.
| >
| > 3. Open the 444 port on your firewall.
| >
| > a. Open ISA Management.
| > b. Expand to Access Policy->IP Packet Filter.
| > c. Right-click IP Packet Filter, and then click New->Filter.
| > d. Type the name as desired and then click Next.
| > e. Choose "Allow packet transmission", and then click Next.
| > f. Click Custom, and then click Next.
| > g. Configure this page as below:
| >
| > IP protocol: TCP
| >
| > Direction: Inbound
| >
| > Local port: Fixed port
| >
| > Port number: 444
| >
| > Remote port: All ports
| >
| > h. Click Next.
| > i. Click Next several times and then click Finish to complete this
wizard.
| > j. Restart ISA Server Control Service.
| >
| > For detailed information, please refer to the following KB article:
| >
| > 838304 How to publish http://Companyweb to the Internet by using ISA
| > Server
| > http://support.microsoft.com/?id=838304
| >
| > Hope it helps and I look forward to hearing from you.
| >
| > Best regards,
| >
| > Crina Li (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
| > the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
| > doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > --------------------
| > | From: "Rod" <thelanNOSPAMman@coxNOSPAM.net>
| > || Subject: Re: Remote Web Workplace missing options
| > | Date: Thu, 10 Nov 2005 00:46:52 -0600
| > | | Newsgroups: microsoft.public.windows.server.sbs
| > | |
| > | Thanks for your help. That helped. The links are now on the
appropriate
| > | pages but they do not work yet. For instance, from an external source,
| > now
| > | if I click on "Use my companies internal website", the web page will
| > time
| > | out and give me a page cannot be displayed error stating "Cannot find
| > | server or dns error". However, other items work externally such as
| > | connecting to server and workstation desktops or reading webmail. I
| > noticed
| > | that the page was trying to connect to port 444. I have that port
open
| > in
| > my
| > | external non-ISA firewall. I tried the page internally and it works. I
| > only
| > | have the trouble from the outside. Would this be an ISA configuration
| > issue?
| > |
| > | Thanks,
| > |
| > | Rod
| > |
| > | ""Crina Li"" <v-crinal@online.microsoft.com> wrote in message
| > | news:ZWceCwb5FHA.2672@TK2MSFTNGXA02.phx.gbl...
| > | > Hi Rod,
| > | >
| > | > Thank you for posting in SBS newsgroup.
| > | >
| > | > From the description, I understand "Use my company's internal Web
| > site"
| > | > link is missing when you access RWW. If I have misunderstood your
| > | > concerns,
| > | > please do not hesitate to let me know.
| > | >
| > | > As I know, RWW will show different links when a user or
administrator
| > logs
| > | > on it. For administrators, you should see all of the links however
for
| > | > users, any administration related links will not appear. Anyway you
| > can
| > | > control these links by changing the appropriate registry values.
| > Please
| > | > follow the steps below:
| > | >
| > | > Important: These steps contain information about modifying the
| > registry.
| > | > Before you modify the registry, make sure to back it up and make
sure
| > that
| > | > you understand how to restore the registry if a problem occurs.
| > | >
| > | > WARNING: Using Registry Editor incorrectly can cause serious
problems
| > that
| > | > may require you to reinstall your operating system. Microsoft cannot
| > | > guarantee that problems resulting from the incorrect use of Registry
| > | > Editor
| > | > can be solved. Use Registry Editor at your own risk.
| > | >
| > | > 1. Open Registry Editor (regedit.exe).
| > | >
| > | > 2. Go to the following registry keys:
| > | >
| > | >
| >
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\RemoteUserPortal\A
| > | > dminLinks (for Administrators who use the RWW)
| > | >
| > | >
| >
HKEY_LOCAL_MACHINE\Software\Microsoft\SmallBusinessServer\RemoteUserPortal\K
| > | > WLinks (for users who use the RWW)
| > | >
| > | > 3. In the right pane, you should see the values corresponding to the
| > links
| > | > in RWW. If you want to make a link available, you can change its
value
| > to
| > | > 1. On the contrary, you can change its value to 0.
| > | >
| > | > 4. After changing the value, open a new IE window and test RWW
again.
| > | >
| > | > The following are lists for the explanation of the registry values:
| > | >
| > | > 1. For the Administrator RWW, these are the default settings.
| > | >
| > | >
| > | >
| >
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\RemoteUserPortal\
| > | > AdminLinks]
| > | >
| > | > "ClientTS"=dword:00000001 // Connect to Client Desktops
| > | > "CM"=dword:00000001 // Download Connection Manager
| > | > "Community"=dword:00000001 // Ask the Community
| > | > "Help"=dword:00000001 // View Client Help
| > | > "HelpDesk"=dword:00000001 // Monitor Help Desk
| > | > "OWA"=dword:00000001 // Use Outlook Web Access
| > | > "PerfReport"=dword:00000000 // View server perfomrance report
| > | > "RA"=dword:00000001 // Provide Remote Assistance
| > | > "RPC"=dword:00000001 // Configure Outlook via the Internet
| > | > "ServerTS"=dword:00000001 // Connect to Server Desktops
| > | > "STS"=dword:00000001 // Administer the company's internal Web site
| > | > "UsageReport"=dword:00000000 // View server usage report
| > | >
| > | > 2. For user RWW, these are the default settings.
| > | >
| > | >
| > | >
| >
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\RemoteUserPortal\
| > | > KWLinks]
| > | >
| > | > "AppTS"=dword:00000001 // Connect to my company's
application-sharing
| > | > server
| > | > "CM"=dword:00000001 // Download Connection Manager
| > | > "Help"=dword:00000001 // View Remote Web Workplace Help
| > | > "OWA"=dword:00000001 // Read my company e-mail
| > | > "RPC"=dword:00000001 // Configure your computer to use Outlook via
the
| > | > Internet
| > | > "STS"=dword:00000001 // Use my company's internal Web site
| > | > "TS"=dword:00000001 // Connect to my computer at work
| > | > "UsageReport"=dword:00000000 // View server usage report
| > | >
| > | > Note:
| > | >
| > | > 1. Some flags will vary depending on specific wizards that have
been,
| > or
| > | > not yet run. (example - PerfReport)
| > | > 2. 1 = display, 0 = hide
| > | >
| > | > Hope this helps.
| > | >
| > | > Please feel free to let me know if you have any questions or if you
| > need
| > | > further assistance.
| > | >
| > | > I'm looking forward to hearing from you.
| > | >
| > | > Best regards,
| > | >
| > | > Crina Li (MSFT)
| > | >
| > | > Microsoft CSS Online Newsgroup Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > =====================================================
| > | > This newsgroup only focuses on SBS technical issues. If you have
| > issues
| > | > regarding other Microsoft products, you'd better post in the
| > corresponding
| > | > newsgroups so that they can be resolved in an efficient and timely
| > manner.
| > | > You can locate the newsgroup here:
| > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| > | >
| > | > When opening a new thread via the web interface, we recommend you
| > check
| > | > the
| > | > "Notify me of replies" box to receive e-mail notifications when
there
| > are
| > | > any updates in your thread. When responding to posts via your
| > newsreader,
| > | > please "Reply to Group" so that others may learn and benefit from
your
| > | > issue.
| > | >
| > | > Microsoft engineers can only focus on one issue per thread.
Although
| > we
| > | > provide other information for your reference, we recommend you post
| > | > different incidents in different threads to keep the thread clean.
In
| > | > doing
| > | > so, it will ensure your issues are resolved in a timely manner.
| > | >
| > | > For urgent issues, you may want to contact Microsoft CSS directly.
| > Please
| > | > check http://support.microsoft.com for regional support phone
numbers.
| > | >
| > | > Any input or comments in this thread are highly appreciated.
| > | >
| > | > =====================================================
| > | >
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > | > rights.
| > | > --------------------
| > | > | From: "Rod" <thelanNOSPAMman@coxNOSPAM.net>
| > | > | Subject: Remote Web Workplace missing options
| > | > | Date: Tue, 8 Nov 2005 23:15:03 -0600
| > | > | | Newsgroups: microsoft.public.windows.server.sbs
| > | > | |
| > | > | I recently installed a Small Business Server 2003 Premium Edition
| > | > Server.
| > | > | This server has two network cards and is behind another firewall.
I
| > have
| > | > | also installed the ISA 2003 server option as well. Most everything
| > seems
| > | > to
| > | > | be working except I am missing the "Use my company's internal Web
| > site"
| > | > | option from the Remote Web Workplace main menu. The Remote Web
| > Workplace
| > | > | works internally and from remote sites with the exception of the
| > missing
| > | > | Internal Web Site option. It does not seem to be anything that
ISA
| > is
| > | > | blocking because it is missing interally as well.
| > | > |
| > | > | I read somewhere recently that some options may not be available
if
| > | > | Sharepoint service were not running at the time that the "Connect
to
| > the
| > | > | Internet" wizard was run. I verified that the sharepoint services
| > were
| > | > | running and then reran the wizard. I have also restarted the
server
| > a
| > | > couple
| > | > | of times since then. I still do not have the option on the main
| > page.
| > | > What
| > | > | is the best way to modify the Remote Web Workplace page to include
| > this
| > | > | option?
| > | > |
| > | > | Rod
| > | > |
| > | > |
| > | > |
| > | >
| > |
| > |
| > |
| >
|
|
|

Rod · Guest

Thanks for your reply. Although those exact steps did not correct my
problem, it pointed me in the right direction.

Here is a general overview of what I did.

1. I re-ran the ISA 2004 installation from the SBS SP1 CD #3.
2. I chose to modify the current installation.
3. The wizard asked me what I wanted to make available and one of the
options that I chose was to make the internal sharepoint site available.
4. After running through the wizard, it still did not work. In fact, I could
not even get the Remote Web Workplace site to come up at all.
5. I performed the following steps to get it all to work. However, I am not
entirely comfortable with the steps that I chose. If anyone has any ideas on
the best way to do this, I would appreciate it. Our external domain name is
something like mydomain.com . Our internal domain is mydomain.local.
a. In IIS managment:I changed the ip based security to accept all IP
addresses. ISA had configured it so that it would deny all IP addresses
except localhost and the internal network. (This alone did not correct the
problem)
b. In ISA managemnet, I had to change each of the web publishing
rules that the ISA wizard had configured. For each of these, the public
address was configured to listen to mydomain.local. I changed each of the
web publishing rules so that the public interface would listen accept
mydomain.com

After performing the above steps, it all worked. Other than being somewhat
nervous about using RWW at all, does anyone have any input on a better way
to have configured this?

Thanks,

Rod

""Crina Li"" <v-crinal@online.microsoft.com> wrote in message
news:2%23dhswp5FHA.2672@TK2MSFTNGXA02.phx.gbl...

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