| Author |
Message |
Scott
Guest
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 Posted:
Thu Nov 10, 2005 9:51 pm Post subject:
Communicator 2005 - Stuck on "away" status... |
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I have a user whos communicator is currently stuck on away mode. Restarted
communicator, same thing...Select to set it to online and it just ignores
that. I disabled the ability for it to pull information from outlook to see
if that was causing it - same thing...
Anyone seen this or know what could be wrong?
thanks
Scott |
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Scott
Guest
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| Posted:
Fri Nov 11, 2005 1:50 am Post subject:
Re: Communicator 2005 - Stuck on "away" status... |
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thanks for the ideas, unfortunately the first was not applicable and the
second didn't change it...still sitting in away status :-(
"u101440" <u101440@discussions.microsoft.com> wrote in message
news:46E8CF5B-205E-46F1-BB8D-A9E5FF9F0ADF@microsoft.com...
| Quote: | 2 things spring to mind. Do you have any other IM installed on the
machines?
Remember if they are XP then Messenger is installed automatically and it
may
be sitting as away or do not distrub, etc.
You can also try resetting Communicator. Click the down arrow beside your
name (at the top of Commuincator) and select Reset Status. Also at the top
of
the Options part (Personal Settings) you can change the amount of time
your
system sits idle before Communicator marks you as away.
Let me know if any of these work.
"Scott" wrote:
I have a user whos communicator is currently stuck on away mode.
Restarted
communicator, same thing...Select to set it to online and it just ignores
that. I disabled the ability for it to pull information from outlook to
see
if that was causing it - same thing...
Anyone seen this or know what could be wrong?
thanks
Scott
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u101440
Guest
|
| Posted:
Fri Nov 11, 2005 1:50 am Post subject:
RE: Communicator 2005 - Stuck on "away" status... |
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|
2 things spring to mind. Do you have any other IM installed on the machines?
Remember if they are XP then Messenger is installed automatically and it may
be sitting as away or do not distrub, etc.
You can also try resetting Communicator. Click the down arrow beside your
name (at the top of Commuincator) and select Reset Status. Also at the top of
the Options part (Personal Settings) you can change the amount of time your
system sits idle before Communicator marks you as away.
Let me know if any of these work.
"Scott" wrote:
| Quote: | I have a user whos communicator is currently stuck on away mode. Restarted
communicator, same thing...Select to set it to online and it just ignores
that. I disabled the ability for it to pull information from outlook to see
if that was causing it - same thing...
Anyone seen this or know what could be wrong?
thanks
Scott
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| Back to top |
|
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Bob Christian
Guest
|
| Posted:
Fri Nov 11, 2005 9:50 pm Post subject:
Re: Communicator 2005 - Stuck on "away" status... |
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|
Scott -
How is the user connecting to the LCS server (Server IP, Server Name, Pool
name, etc)?
Is this an LCS 2005 SE or LCS 2005 EE server?
--
Bob Christian II
MVP - LCS
http://bobchristian.blogspot.com - Blog
"Scott" <sdgmcdon@yahoo.com> wrote in message
news:%23QiShwk5FHA.3760@TK2MSFTNGP14.phx.gbl...
| Quote: | thanks for the ideas, unfortunately the first was not applicable and the
second didn't change it...still sitting in away status :-(
"u101440" <u101440@discussions.microsoft.com> wrote in message
news:46E8CF5B-205E-46F1-BB8D-A9E5FF9F0ADF@microsoft.com...
2 things spring to mind. Do you have any other IM installed on the
machines?
Remember if they are XP then Messenger is installed automatically and it
may
be sitting as away or do not distrub, etc.
You can also try resetting Communicator. Click the down arrow beside your
name (at the top of Commuincator) and select Reset Status. Also at the
top of
the Options part (Personal Settings) you can change the amount of time
your
system sits idle before Communicator marks you as away.
Let me know if any of these work.
"Scott" wrote:
I have a user whos communicator is currently stuck on away mode.
Restarted
communicator, same thing...Select to set it to online and it just
ignores
that. I disabled the ability for it to pull information from outlook to
see
if that was causing it - same thing...
Anyone seen this or know what could be wrong?
thanks
Scott
|
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|
| Back to top |
|
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Scott
Guest
|
| Posted:
Sat Nov 12, 2005 1:50 am Post subject:
Re: Communicator 2005 - Stuck on "away" status... |
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|
LCS SE server...Strange...today, the machine is in the proper status, but
all day yesterday it was in away...I grilled the user on what they had done,
as far as they are concerned, nothing, it just worked today.
Strange...
"Bob Christian" <BobChristian@removethis.gmail.com> wrote in message
news:OJf5bQw5FHA.1276@TK2MSFTNGP10.phx.gbl...
| Quote: | Scott -
How is the user connecting to the LCS server (Server IP, Server Name, Pool
name, etc)?
Is this an LCS 2005 SE or LCS 2005 EE server?
--
Bob Christian II
MVP - LCS
http://bobchristian.blogspot.com - Blog
"Scott" <sdgmcdon@yahoo.com> wrote in message
news:%23QiShwk5FHA.3760@TK2MSFTNGP14.phx.gbl...
thanks for the ideas, unfortunately the first was not applicable and the
second didn't change it...still sitting in away status :-(
"u101440" <u101440@discussions.microsoft.com> wrote in message
news:46E8CF5B-205E-46F1-BB8D-A9E5FF9F0ADF@microsoft.com...
2 things spring to mind. Do you have any other IM installed on the
machines?
Remember if they are XP then Messenger is installed automatically and it
may
be sitting as away or do not distrub, etc.
You can also try resetting Communicator. Click the down arrow beside
your
name (at the top of Commuincator) and select Reset Status. Also at the
top of
the Options part (Personal Settings) you can change the amount of time
your
system sits idle before Communicator marks you as away.
Let me know if any of these work.
"Scott" wrote:
I have a user whos communicator is currently stuck on away mode.
Restarted
communicator, same thing...Select to set it to online and it just
ignores
that. I disabled the ability for it to pull information from outlook to
see
if that was causing it - same thing...
Anyone seen this or know what could be wrong?
thanks
Scott
|
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| Back to top |
|
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Bob Christian
Guest
|
| Posted:
Sat Nov 12, 2005 9:50 am Post subject:
Re: Communicator 2005 - Stuck on "away" status... |
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|
....hope you used a rub and not a marinade...
In all seriousness... in an SE environment this may happen where the server
name or IP address, and not the FQDN for the server is utilized. Sometimes
it works right and sometimes it does not.
....and that is why GPOs and SRV records have spoiled several IT folks
rotten.
Cheers,
Bob
--
Bob Christian II
MVP - LCS
http://bobchristian.blogspot.com - Blog
"Scott" <sdgmcdon@yahoo.com> wrote in message
news:ugX%23$Uy5FHA.1028@TK2MSFTNGP11.phx.gbl...
| Quote: | LCS SE server...Strange...today, the machine is in the proper status, but
all day yesterday it was in away...I grilled the user on what they had
done, as far as they are concerned, nothing, it just worked today.
Strange...
"Bob Christian" <BobChristian@removethis.gmail.com> wrote in message
news:OJf5bQw5FHA.1276@TK2MSFTNGP10.phx.gbl...
Scott -
How is the user connecting to the LCS server (Server IP, Server Name,
Pool name, etc)?
Is this an LCS 2005 SE or LCS 2005 EE server?
--
Bob Christian II
MVP - LCS
http://bobchristian.blogspot.com - Blog
"Scott" <sdgmcdon@yahoo.com> wrote in message
news:%23QiShwk5FHA.3760@TK2MSFTNGP14.phx.gbl...
thanks for the ideas, unfortunately the first was not applicable and the
second didn't change it...still sitting in away status :-(
"u101440" <u101440@discussions.microsoft.com> wrote in message
news:46E8CF5B-205E-46F1-BB8D-A9E5FF9F0ADF@microsoft.com...
2 things spring to mind. Do you have any other IM installed on the
machines?
Remember if they are XP then Messenger is installed automatically and
it may
be sitting as away or do not distrub, etc.
You can also try resetting Communicator. Click the down arrow beside
your
name (at the top of Commuincator) and select Reset Status. Also at the
top of
the Options part (Personal Settings) you can change the amount of time
your
system sits idle before Communicator marks you as away.
Let me know if any of these work.
"Scott" wrote:
I have a user whos communicator is currently stuck on away mode.
Restarted
communicator, same thing...Select to set it to online and it just
ignores
that. I disabled the ability for it to pull information from outlook
to see
if that was causing it - same thing...
Anyone seen this or know what could be wrong?
thanks
Scott
|
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|
| Back to top |
|
|
Scott
Guest
|
| Posted:
Mon Nov 14, 2005 9:50 am Post subject:
Re: Communicator 2005 - Stuck on "away" status... |
|
|
actually the SRV records tend to work like crap for me...Systems typically
start off connecting to the LCS server without specifying manual settings
and the IP address etc, they tend to start off with automatic configuration
work for a while then all of a sudden for no apparent reason (at least not
one I've found) they just stop connecting, I enter manual config TCP and
enter the IP and poof they work again. This is true of Messenger 5.0 and
Communicator 2005. Some are even stranger, I sometimes need to ipconfig
/renew to get them to reconnect regardless of manual or automatice
connection though during this entire time they have zero network
connectivity issues aside from this.
Weird...
"Bob Christian" <BobChristian@removethis.gmail.com> wrote in message
news:ewnqBA15FHA.1184@TK2MSFTNGP12.phx.gbl...
| Quote: | ...hope you used a rub and not a marinade...
In all seriousness... in an SE environment this may happen where the
server name or IP address, and not the FQDN for the server is utilized.
Sometimes it works right and sometimes it does not.
...and that is why GPOs and SRV records have spoiled several IT folks
rotten.
Cheers,
Bob
--
Bob Christian II
MVP - LCS
http://bobchristian.blogspot.com - Blog
"Scott" <sdgmcdon@yahoo.com> wrote in message
news:ugX%23$Uy5FHA.1028@TK2MSFTNGP11.phx.gbl...
LCS SE server...Strange...today, the machine is in the proper status, but
all day yesterday it was in away...I grilled the user on what they had
done, as far as they are concerned, nothing, it just worked today.
Strange...
"Bob Christian" <BobChristian@removethis.gmail.com> wrote in message
news:OJf5bQw5FHA.1276@TK2MSFTNGP10.phx.gbl...
Scott -
How is the user connecting to the LCS server (Server IP, Server Name,
Pool name, etc)?
Is this an LCS 2005 SE or LCS 2005 EE server?
--
Bob Christian II
MVP - LCS
http://bobchristian.blogspot.com - Blog
"Scott" <sdgmcdon@yahoo.com> wrote in message
news:%23QiShwk5FHA.3760@TK2MSFTNGP14.phx.gbl...
thanks for the ideas, unfortunately the first was not applicable and
the second didn't change it...still sitting in away status :-(
"u101440" <u101440@discussions.microsoft.com> wrote in message
news:46E8CF5B-205E-46F1-BB8D-A9E5FF9F0ADF@microsoft.com...
2 things spring to mind. Do you have any other IM installed on the
machines?
Remember if they are XP then Messenger is installed automatically and
it may
be sitting as away or do not distrub, etc.
You can also try resetting Communicator. Click the down arrow beside
your
name (at the top of Commuincator) and select Reset Status. Also at the
top of
the Options part (Personal Settings) you can change the amount of time
your
system sits idle before Communicator marks you as away.
Let me know if any of these work.
"Scott" wrote:
I have a user whos communicator is currently stuck on away mode.
Restarted
communicator, same thing...Select to set it to online and it just
ignores
that. I disabled the ability for it to pull information from outlook
to see
if that was causing it - same thing...
Anyone seen this or know what could be wrong?
thanks
Scott
|
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|
| Back to top |
|
|
Bob Christian
Guest
|
| Posted:
Mon Nov 14, 2005 1:50 pm Post subject:
Re: Communicator 2005 - Stuck on "away" status... |
|
|
Just one suggestion - instead of using the IP address, utilize the server
name or the enterprise pool name. If you use just the IP address, it can
cause some problems with presence and with message delivery.
--
Bob Christian II
MVP - LCS
http://bobchristian.blogspot.com - Blog
"Scott" <sdgmcdon@yahoo.com> wrote in message
news:eTDtPhN6FHA.636@TK2MSFTNGP10.phx.gbl...
| Quote: | actually the SRV records tend to work like crap for me...Systems typically
start off connecting to the LCS server without specifying manual settings
and the IP address etc, they tend to start off with automatic
configuration work for a while then all of a sudden for no apparent reason
(at least not one I've found) they just stop connecting, I enter manual
config TCP and enter the IP and poof they work again. This is true of
Messenger 5.0 and Communicator 2005. Some are even stranger, I sometimes
need to ipconfig /renew to get them to reconnect regardless of manual or
automatice connection though during this entire time they have zero
network connectivity issues aside from this.
Weird...
"Bob Christian" <BobChristian@removethis.gmail.com> wrote in message
news:ewnqBA15FHA.1184@TK2MSFTNGP12.phx.gbl...
...hope you used a rub and not a marinade...
In all seriousness... in an SE environment this may happen where the
server name or IP address, and not the FQDN for the server is utilized.
Sometimes it works right and sometimes it does not.
...and that is why GPOs and SRV records have spoiled several IT folks
rotten.
Cheers,
Bob
--
Bob Christian II
MVP - LCS
http://bobchristian.blogspot.com - Blog
"Scott" <sdgmcdon@yahoo.com> wrote in message
news:ugX%23$Uy5FHA.1028@TK2MSFTNGP11.phx.gbl...
LCS SE server...Strange...today, the machine is in the proper status,
but all day yesterday it was in away...I grilled the user on what they
had done, as far as they are concerned, nothing, it just worked today.
Strange...
"Bob Christian" <BobChristian@removethis.gmail.com> wrote in message
news:OJf5bQw5FHA.1276@TK2MSFTNGP10.phx.gbl...
Scott -
How is the user connecting to the LCS server (Server IP, Server Name,
Pool name, etc)?
Is this an LCS 2005 SE or LCS 2005 EE server?
--
Bob Christian II
MVP - LCS
http://bobchristian.blogspot.com - Blog
"Scott" <sdgmcdon@yahoo.com> wrote in message
news:%23QiShwk5FHA.3760@TK2MSFTNGP14.phx.gbl...
thanks for the ideas, unfortunately the first was not applicable and
the second didn't change it...still sitting in away status :-(
"u101440" <u101440@discussions.microsoft.com> wrote in message
news:46E8CF5B-205E-46F1-BB8D-A9E5FF9F0ADF@microsoft.com...
2 things spring to mind. Do you have any other IM installed on the
machines?
Remember if they are XP then Messenger is installed automatically and
it may
be sitting as away or do not distrub, etc.
You can also try resetting Communicator. Click the down arrow beside
your
name (at the top of Commuincator) and select Reset Status. Also at
the top of
the Options part (Personal Settings) you can change the amount of
time your
system sits idle before Communicator marks you as away.
Let me know if any of these work.
"Scott" wrote:
I have a user whos communicator is currently stuck on away mode.
Restarted
communicator, same thing...Select to set it to online and it just
ignores
that. I disabled the ability for it to pull information from outlook
to see
if that was causing it - same thing...
Anyone seen this or know what could be wrong?
thanks
Scott
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