Jeremy Buch
Guest
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 Posted:
Wed Oct 26, 2005 8:51 pm Post subject:
Re: Multiple Sip Accounts/Login to Multiple Sip Accounts |
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More general information on the product at www.microsoft.com/livecomm/
There is a sample, the Role Agent that shows how to use LCS to dispatch
requests to one of a list of people in a role such as "Helpdesk".
http://www.microsoft.com/downloads/details.aspx?FamilyID=2fb830b5-aa88-41b1-9ab9-235548d4270f&displaylang=en
On the product side SupportSoft makes the helpdesk software that we use in
Microsoft and they have integration with LCS for communications between the
helpdesk staff and clients. This is a full function commercial product.
--
Jeremy Buch (Microsoft)
This posting is provided "AS IS" with no warranties, and confers no rights.
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"Joe Alonge" <JoeAlonge@discussions.microsoft.com> wrote in message
news:06380445-6D30-4E0B-A2C8-8AFB79EE2270@microsoft.com...
| Quote: | Does anyone know of a way where you can have a user login to multiple SIP
accounts at once. Kind of like AOL allows you to login to one account,
but
its linked to other accounts. I would like to be able to have our help
desk
login as themselves and a generic helpdesk SIP. Can I do something where
the
users login as both names, or the SIP address helpdesk@company.com gets
forwarded to all the help desk users? |
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