Windows Server

Eric Hexter · Guest

I get the following two errors when trying to start the PromoCodeGenerator.
Can anyone shed some light on how to troubleshoot or what configuration
change is required?

Current Configuration:
1.The component's Identity is configured to run under a specific local
machine account
2.

Error 1:
An unexpected error was returned by the Message Queuing API MQOpenQueue :
Access is denied.
Server Application ID: {6116EC61-7988-4DFE-8850-34F8420917ED}
Server Application Instance ID:
{D51E5F9F-C5A1-410D-8BBF-ABA213185541}
Server Application Name: Commerce Server PromoCodeGenerator
Error Code = 0xc00e0025 :
COM+ Services Internals Information:

Error 2:
An unexpected error was returned by the Message Queuing API MQOpenQueue :
Access is denied.
Server Application ID: {6116EC61-7988-4DFE-8850-34F8420917ED}
Server Application Instance ID:
{D51E5F9F-C5A1-410D-8BBF-ABA213185541}
Server Application Name: Commerce Server PromoCodeGenerator
The serious nature of this error has caused the process to terminate.
Error Code = 0xc00e0025 :
COM+ Services Internals Information:
File: d:\qxp_slp\com\com1x\src\comsvcs\qc\listener\listener2.cpp, Line: 546
Comsvcs.dll file version: ENU 2001.12.4414.258 shp

Error 3:
Application image dump failed.
Server Application ID: {6116EC61-7988-4DFE-8850-34F8420917ED}
Server Application Instance ID:
{E62A3DFD-E557-4036-A142-77A33F167C7D}
Server Application Name: Commerce Server PromoCodeGenerator
Error Code = 0x80004005 : Unspecified error
COM+ Services Internals Information:
File: d:\qxp_slp\com\com1x\src\shared\util\svcerr.cpp, Line: 1259
Comsvcs.dll file version: ENU 2001.12.4414.258 shp

Ravi Shankar · Guest

Hi Eric,

Can you confirm if you have MSMQ installed on the machine ? The Promor Code
Generation service requires MSMQ. If you have MSMQ installed, ensure that
your CS service account has create/read/write permissions on MSMQ.

--
Ravi Shankar

"Eric Hexter" wrote:

Cannot start the "Commerce Server PromoCodeGenerator object"

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