Backup Not Working
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Backup Not Working

 
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cpme
Guest





Posted: Tue Jan 18, 2005 2:11 am    Post subject: Backup Not Working Reply with quote

When I try to start the Backup application on our Windows server, I receive
an error that says "Backup cannot connect to removable storage. This service
is required for use of tape drives and other backup devices." When I go into
the device manager, and look at the removable storage drive it says that it
is working properly. I also looked under Computer Management and when I
clicked on the removable storage Icon it says, "service cannot be started,
either because it is diabled or because it has no enabled devices associated
with it." We use Travan cartridges for our server. Can anyone tell me how
to overcome this problem so I can backup our server?!
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Jim Behning
Guest





Posted: Tue Jan 18, 2005 5:08 am    Post subject: Re: Backup Not Working Reply with quote

I do not know if this article helps in any way but I have used it whe
working with dat drives.
http://support.microsoft.com/default.aspx?scid=kb;en-us;239892


Travan drives are not the best drives to use. Many have had problems
with Travan drives that go away as soon as they install a DDS drive.

"cpme" <cpme@discussions.microsoft.com> wrote:

Quote:
When I try to start the Backup application on our Windows server, I receive
an error that says "Backup cannot connect to removable storage. This service
is required for use of tape drives and other backup devices." When I go into
the device manager, and look at the removable storage drive it says that it
is working properly. I also looked under Computer Management and when I
clicked on the removable storage Icon it says, "service cannot be started,
either because it is diabled or because it has no enabled devices associated
with it." We use Travan cartridges for our server. Can anyone tell me how
to overcome this problem so I can backup our server?!

Jim B. SBS Community Member
remove the mvp to send email
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cpme
Guest





Posted: Tue Jan 18, 2005 9:53 pm    Post subject: Re: Backup Not Working Reply with quote

Thank you, that does answer a few questions. However, the oddest problem,
and most difficult to overcome, is when I go to set the schedule, it asks for
the location of the tape - the only option is the A: drive, why is it set to
this and how do I change it to my removable storage? Since the removable
storage is not a labled drive, I'm really not sure how to tell it where to
look. Thanks!

"Jim Behning" wrote:

Quote:
I do not know if this article helps in any way but I have used it whe
working with dat drives.
http://support.microsoft.com/default.aspx?scid=kb;en-us;239892


Travan drives are not the best drives to use. Many have had problems
with Travan drives that go away as soon as they install a DDS drive.

"cpme" <cpme@discussions.microsoft.com> wrote:

When I try to start the Backup application on our Windows server, I receive
an error that says "Backup cannot connect to removable storage. This service
is required for use of tape drives and other backup devices." When I go into
the device manager, and look at the removable storage drive it says that it
is working properly. I also looked under Computer Management and when I
clicked on the removable storage Icon it says, "service cannot be started,
either because it is diabled or because it has no enabled devices associated
with it." We use Travan cartridges for our server. Can anyone tell me how
to overcome this problem so I can backup our server?!

Jim B. SBS Community Member
remove the mvp to send email
Back to top
Jim Behning
Guest





Posted: Wed Jan 19, 2005 12:22 am    Post subject: Re: Backup Not Working Reply with quote

My educated but not expert guess is that the tape drive is not
presenting itself properly. If it was there should be a dropdown box
that has the tape drive listed. Is this an ide Travan or a SCSI
Travan? I would guess a SCSI Travan might be more reliable, I had the
worst of times trying to get ide Travan drives to work on Win98. Maybe
it was just the technology.

Have you palyed around with the rsm commands? I found a few articles a
few years ago at Microsoft that explained it a bit more. You at least
want to run the command to see if it can see your drive and tape. Here
was a cut from that article I cited.

NOTE: The last parameter may be /g {guid} to represent RSM
Logical_Media ID instead of /t "tape_name." The {guid} value is a
32-byte value in the form of "xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx."
You can use either parameter to represent and use the tape in a batch
file. Besides looking at the properties of a scheduled backup job, the
{guid} values for all logical media can be extracted using the
following Rsm.exe command. They are not listed in order, so it is
difficult to tell which {guid} value represents which tape.

Rsm.exe view /tlogical_media /guiddisplay

You can also use the Rsm.exe command-line tool in the batch file to
instruct RSM to eject the tape when the backup is finished. Use
Rsm.exe and issue the following command to extract the physical media
names ahead of time to use with the eject command:

rsm view /tphysical_media

http://support.microsoft.com/default.aspx?scid=kb;en-us;250468
http://support.microsoft.com/kb/240856/EN-US/
http://www.microsoft.com/windowsxp/home/using/productdoc/en/default.asp?url=/windowsxp/home/using/productdoc/en/rsm.asp

My tape does not show up
http://support.microsoft.com/default.aspx?scid=kb;en-us;216328

If you are looking for low cost controversial backup device look at
usb external hard drives. Make sure you have a USB2 port availabe and
backup to that. USB is not as fast as good large tape drive but it
should back up in3-6 hours meaning overnight.

"cpme" <cpme@discussions.microsoft.com> wrote:

Quote:
Thank you, that does answer a few questions. However, the oddest problem,
and most difficult to overcome, is when I go to set the schedule, it asks for
the location of the tape - the only option is the A: drive, why is it set to
this and how do I change it to my removable storage? Since the removable
storage is not a labled drive, I'm really not sure how to tell it where to
look. Thanks!

"Jim Behning" wrote:

I do not know if this article helps in any way but I have used it whe
working with dat drives.
http://support.microsoft.com/default.aspx?scid=kb;en-us;239892


Travan drives are not the best drives to use. Many have had problems
with Travan drives that go away as soon as they install a DDS drive.

"cpme" <cpme@discussions.microsoft.com> wrote:

When I try to start the Backup application on our Windows server, I receive
an error that says "Backup cannot connect to removable storage. This service
is required for use of tape drives and other backup devices." When I go into
the device manager, and look at the removable storage drive it says that it
is working properly. I also looked under Computer Management and when I
clicked on the removable storage Icon it says, "service cannot be started,
either because it is diabled or because it has no enabled devices associated
with it." We use Travan cartridges for our server. Can anyone tell me how
to overcome this problem so I can backup our server?!

Jim B. SBS Community Member
remove the mvp to send email


Jim B. SBS Community Member
remove the mvp to send email
Back to top
 
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