Julian Madle
Guest
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Posted:
Mon Nov 14, 2005 1:50 pm Post subject:
problem with pdf and jpg file downloads |
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A few weeks ago we started having problems with our mail boxes locking up on
several different Windows 2000 servers. It turned out to be some emails
(always with a pdf or jpg attachment) - deleting the emails freed the mail
box. I am not sure of the exact date because the problem is intermittent (it
only happens when one of these files arrives in someone's inbox - about
twice a week), but could coincide with the sep 13th security rollup.
Additionally, now it seems that there are problems with downloading pdf
files via a web browser too - you click on the link and (after downloading
the file) it says "done" but nothing happens (sometimes if you click on the
link a second time it opens OK). My offline copies of the files open fine.
these problems occur consistently on all of our Win 2000 servers, but not on
win 2003. servers are all regularly patched and run SP4. The mail server
software has not changed (and is actually completely different versions on
two of the servers) and the mailbox lockup has been reported in multiple
different email software on both PC and Mac.
has anyone had the same problem or got any idea how to fix it? if
uninstalling a security patch is the answer is there an alternative way to
beat the relevant security holes?
thanks in advance. |
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