Windows Server

Ben · Guest

Hi

We are about to install SP1 on our SBS 2k3 but I am concerned that it may
try to install XP SP2 by default on our workstations.

We have had problems with very slow printing caused by XP SP2.

Is this the case?

Many thanks,

B

Les Connor [SBS Community · Guest

Yes, SBS SP1 installs XP SP2 during as part of the /connectcomputer
operation.

You do really want XP SP2, so you should resolve the printing problems that
exist. They should be resolveable.

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
understand." - Confucius

"Ben" <Ben@Newsgroups.microsoft.com> wrote in message
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Jenny wu [MSFT] · Guest

Hi Ben,

Thanks for using SBS newsgroup! Also thanks for Les's input.

For your description, I understand that you want to if the XP SP2 can not
be assigned to client computers when you apply SBS 2003 SP1. If I am off
base, please let me know.

Yes, as Les said, the XP sp2 will be pushed to client computer if you have
run Assign applications to client computers wizard to assign applications
to client computers. After you applied the whole SBS SP1 on the server box,
the XP SP2 installation will be pushed to client computers and you can not
choose un-assign the services packs.

What is your slow printing issue on the XP sp2 computers? Could you tell me
your accurate issue? I am happy to work with you to resolve it

I have done some research regarding to the slow printing issue, and list
some general suggestions to the issue. I hope it useful to you!

Suggestion 1:
=====================
This issue may be caused by some old printer drivers, because they are
incompatible with SP2. Therefore, please delete the printer and then
download the latest drivers of your printer, and then install the new
version driver for a test.

Suggestion 2:
=====================
If this issue still exists, please refer to the following method to
uninstall the current printer driver and software (if there is) completely,
then download and install the latest version from the printer manufacturer
again.

To clean the printer subsystem completely:
------------------------------------------------
WARNING: Using Registry Editor incorrectly can cause serious problems that
may require you to reinstall your operating system. Microsoft cannot
guarantee that problems resulting from the incorrect use of Registry Editor
can be solved. Use Registry Editor at your own risk.

Using this method will remove all of the printer drivers installed on the
system. You need to install the latest printer driver in order for the
printer to work.

1. Log into the system as an administrator, click Start >> Run, input
regedit and click OK to run regedit.exe.

2. Go to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print, click
Registry->Export Registry File on the menu, and export the current key to a
REG file for backup. (Note: You may double click on the REG file in
Windows Explorer to restore the original settings)

3. Go to
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Environment\Window
s NT x86\Drivers, and then remove both the Version-2 and/or Version-3 keys.

4. Remove ALL SUB KEYS under
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Printers. (Note:
DO NOT REMOVE THE PRINTERS KEY.)

5. Go to
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Environment\Window
s NT x86\PrintProcessors, delete any processor that is not the following:

winprint

6. Go to
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Providers, delete
any provider that is not one of the following:

Internet Print Provider
LanMan Print Services

7. Refer to
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Monitors],
delete any monitor that is not one of the following:

BJ Language Monitor
Local Port
PJL Language Monitor
Standard TCP/IP Port
USB Monitor
Windows NT Fax Monitor
AppleTalk Printing Devices
LPR Port

8. Exit the registry editor.

9. Remove all files from the following directories:

%windir%\system32\spool\drivers\w32x86\2
and/or
%windir%\system32\spool\drivers\w32x86\3

10. Reboot and install the latest printer driver.
=====================
If this issue persists, please let me know the printers' brands and models.

Additionally I would like to provide you some information about apply SBS
2003 sp1.

Suggestion 1:
=====================
Before you begin to apply SP1, I suggest you follow the below white paper
to backup your SBS server first. So your business and data could be kept
safe no matter how the troubleshooting process goes.

Backing Up and Restoring Windows Small Business Server 2003
http://www.microsoft.com/technet/prodtechnol/sbs/2003/maintain/bkuprstr.mspx

Suggestion 2:
=====================
It is recommended you apply SBS sp1 follow installation guide provided by
Microsoft and you will not encounter many issues.

You can refer to the following link to apply SBS SP1:
http://www.smallbizserver.net/Default.aspx?PageContentID=62&tabid=236

In the following website you can find many useful resources related to SBS
SP1:
http://www.smallbizserver.net/Default.aspx?PageContentID=53&tabid=236

The website includes: What is SP1 for SBS 2003 and what you need to know |
Standard install step-by-step | Premium install step-by-step | Things to do
after the upgrade | Errors that can occur after the upgrade

Suggestion 3:
=====================
To prepare Windows Small Business Server to deploy Windows XP SP2 to client
computers that are running Windows XP Professional, follow these steps on
your Windows Small Business Server-based computer:

Note: installing hotfix 884032 may fail with error about fax service; you
can refer to follow steps to resolve:

Resolution:
================
1. Uninstall Fax Service via SBS Setup using component Selection screen,
set the Action to Uninstall for the Fax Service.
- May require you to Set the correct permissions on the Default Domain
Controller User Right Assignments

- under Group policy - Computer Configuration / Windows Settings / Local
Policys / User Rights Assignments

2. Complete the wizard.

3. Rename the following keys and files to *.old:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Fax
C:\Program Files\Microsoft Windows Small Business Server\fax
C:\Winnt\FaxSetup.log

4. Reboot the server
5. Reinstalled the fax service
=====================
Hope above information helps! I am always happy to be of further assistance
and look forward to your reply!

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
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please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------

Jenny wu [MSFT] · Guest

Hi Ben,

After you applied SBS 2003 SP1, the XP SP2 will be forcedly assigned to
client computers. So the service packs will be installed if client computer
logon domain next time after applied the SBS SP1. It is not recommended
that you don't apply the XP SP2 since the service pack includes many
critical updates to Windows XP OS

And also you can try to resolve the print issue first and then apply the
SBS 2003 sp1 to free your concern. You can install SP2 in one client
Windows XP computer and then try my suggestions in previous post

And also you can down the XP SP2 in the following link:

http://www.microsoft.com/downloads/details.aspx?FamilyID=049c9dbe-3b8e-4f30-
8245-9e368d3cdb5a&DisplayLang=en&clcid=0x409

More information:
884032 Update is available for the Windows Small Business Server 2003 Client
http://support.microsoft.com/?id=884032

Hope above information helps! I am happy to be assistance of you and look
forward to your reply!

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------

Ben · Guest

Hi Jenny & Les,

Just to confirm, it will only install it when the connect computer is run?
So it wont try and install on current workstations?

If so, as you say, after installing SP1 we have time to resolve the
workstation issues.

We use HP LaserJet 4300 printers with the latest PCL 6 drivers.

I will install SP2 on a machine and test the rest of the suggestions.

Please could you let me know whether the above is correct so that I can
apply SP1 and continue resolving the workstation problems from now on.

Many thanks for all your help.

Regards, B

""Jenny wu [MSFT]"" <v-yanniw@online.microsoft.com> wrote in message
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Les Connor [SBS Community · Guest

Hi Ben,

As Jenny says, the xp sp2 service pack will be installed automatically
whether you run /connectcomputer or not.

But the printer problems should be resolveable regardless.

My suspicion is that you've installed the printer from the HP disk - there's
a lot of fluff that probably won't work and isn't needed when you use the HP
disk. My suggestion would be to uninstall the printer(s), and use the native
xp or widows 2k3 drivers.

Where are these printers physically connected? The server, the workstations,
or a network device? If you can give us some details, including who needs
access to the printer(s), from where - I'm sure we can sort it.

--
Les Connor [SBS Community Member - SBS MVP]
-----------------------------------------------------------
SBS Rocks !
----------------------
"Tell me and I'll forget. Show me and I'll remember. Involve me and I'll
understand." - Confucius

"Ben" <Ben@Newsgroups.microsoft.com> wrote in message
news:uJ8hK$q5FHA.4076@tk2msftngp13.phx.gbl...

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