Internet explorer administrator problem
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Internet explorer administrator problem

 
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Richard Prossor
Guest
Posted: Sun Nov 06, 2005 10:09 pm    Post subject: Internet explorer administrator problem Reply with quote
On my SBS server Internet explorer hangs if I try to use it when logged
on as administrator (error message as below). There is no problem if I
log on as another user. I assume there must be a group policy problem or
something similar but any suggestions where I should look would be
appreciated

Regards

Richard

The description for Event ID ( 1000 ) in Source ( Microsoft Internet
Explorer ) cannot be found. The local computer may not have the
necessary registry information or message DLL files to display messages
from a remote computer. The following information is part of the event:
iexplore.exe, 6.0.2800.1106, wininet.dll, 6.0.2800.1511, 00061b7d.
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MoiToo
Guest
Posted: Mon Nov 07, 2005 8:25 am    Post subject: Re: Internet explorer administrator problem Reply with quote
Richard,
I would run hijack this, to see if there are any processes starting with
IE/Explorer which should not be there. There is no likely GPO to do this,
particularly when you are receiving that error.


"Richard Prossor" <richard.prossor@prossor.com> wrote in message
news:dkluv7$ra9$1@nwrdmz01.dmz.ncs.ea.ibs-infra.bt.com...
Quote:
On my SBS server Internet explorer hangs if I try to use it when logged on
as administrator (error message as below). There is no problem if I log on
as another user. I assume there must be a group policy problem or
something similar but any suggestions where I should look would be
appreciated

Regards

Richard

The description for Event ID ( 1000 ) in Source ( Microsoft Internet
Explorer ) cannot be found. The local computer may not have the necessary
registry information or message DLL files to display messages from a
remote computer. The following information is part of the event:
iexplore.exe, 6.0.2800.1106, wininet.dll, 6.0.2800.1511, 00061b7d.
Back to top
Richard Prossor
Guest
Posted: Mon Nov 07, 2005 8:17 pm    Post subject: Re: Internet explorer administrator problem Reply with quote
MoiToo wrote:
Quote:
Richard,
I would run hijack this, to see if there are any processes starting with
IE/Explorer which should not be there. There is no likely GPO to do this,
particularly when you are receiving that error.


"Richard Prossor" <richard.prossor@prossor.com> wrote in message
news:dkluv7$ra9$1@nwrdmz01.dmz.ncs.ea.ibs-infra.bt.com...

On my SBS server Internet explorer hangs if I try to use it when logged on
as administrator (error message as below). There is no problem if I log on
as another user. I assume there must be a group policy problem or
something similar but any suggestions where I should look would be
appreciated

Regards

Richard

The description for Event ID ( 1000 ) in Source ( Microsoft Internet
Explorer ) cannot be found. The local computer may not have the necessary
registry information or message DLL files to display messages from a
remote computer. The following information is part of the event:
iexplore.exe, 6.0.2800.1106, wininet.dll, 6.0.2800.1511, 00061b7d.



Thanks your reply


I have looked through the log for hijackthis and there is nothing that
stands out. In any case I would have expected this sort of problem to
have affected all users rather than just the administrator account.

Any more ideas?

Richard
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MoiToo
Guest
Posted: Tue Nov 08, 2005 9:51 am    Post subject: Re: Internet explorer administrator problem Reply with quote
How about resetting all IE properties to default (you may guess, this is me
running out of ideas ;))
"Richard Prossor" <richard.prossor@prossor.com> wrote in message
news:436FB665.9060308@prossor.com...
Quote:
MoiToo wrote:
Richard,
I would run hijack this, to see if there are any processes starting
with IE/Explorer which should not be there. There is no likely GPO to do
this, particularly when you are receiving that error.


"Richard Prossor" <richard.prossor@prossor.com> wrote in message
news:dkluv7$ra9$1@nwrdmz01.dmz.ncs.ea.ibs-infra.bt.com...

On my SBS server Internet explorer hangs if I try to use it when logged
on as administrator (error message as below). There is no problem if I
log on as another user. I assume there must be a group policy problem or
something similar but any suggestions where I should look would be
appreciated

Regards

Richard

The description for Event ID ( 1000 ) in Source ( Microsoft Internet
Explorer ) cannot be found. The local computer may not have the necessary
registry information or message DLL files to display messages from a
remote computer. The following information is part of the event:
iexplore.exe, 6.0.2800.1106, wininet.dll, 6.0.2800.1511, 00061b7d.



Thanks your reply

I have looked through the log for hijackthis and there is nothing that
stands out. In any case I would have expected this sort of problem to have
affected all users rather than just the administrator account.

Any more ideas?

Richard
Back to top
Richard Prossor
Guest
Posted: Tue Nov 08, 2005 7:19 pm    Post subject: Re: Internet explorer administrator problem Reply with quote
MoiToo wrote:
Quote:
How about resetting all IE properties to default (you may guess, this is me
running out of ideas ;))
"Richard Prossor" <richard.prossor@prossor.com> wrote in message
news:436FB665.9060308@prossor.com...

MoiToo wrote:

Richard,
I would run hijack this, to see if there are any processes starting
with IE/Explorer which should not be there. There is no likely GPO to do
this, particularly when you are receiving that error.


"Richard Prossor" <richard.prossor@prossor.com> wrote in message
news:dkluv7$ra9$1@nwrdmz01.dmz.ncs.ea.ibs-infra.bt.com...


On my SBS server Internet explorer hangs if I try to use it when logged
on as administrator (error message as below). There is no problem if I
log on as another user. I assume there must be a group policy problem or
something similar but any suggestions where I should look would be
appreciated

Regards

Richard

The description for Event ID ( 1000 ) in Source ( Microsoft Internet
Explorer ) cannot be found. The local computer may not have the necessary
registry information or message DLL files to display messages from a
remote computer. The following information is part of the event:
iexplore.exe, 6.0.2800.1106, wininet.dll, 6.0.2800.1511, 00061b7d.



Thanks your reply

I have looked through the log for hijackthis and there is nothing that
stands out. In any case I would have expected this sort of problem to have
affected all users rather than just the administrator account.

Any more ideas?

Richard



Fortunately I have managed to resolve this problem.


I went to winnt.sbs/profiles/administrator/local settings/ and deleted
all the contents of the history and temporary internet files (except for
index.dat which I couldn't delete). This has cured the problem

Regards

Richard
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