Windows Server

Jon Urso · Guest

Hello,

I am receiving the following error message in the cluster.log file when
trying to start a generic service in an MSCS cluster group on a Windows
Server 2003 cluster:

00000af8.00001390::2005/11/04-13:37:03.100 ERR Generic Service <TS Session
Directory Service>: Service failed during initialization. Error: 1067.

Needless to say, the service fails to start in the cluster. I also get some
very basic Event Id's related to the CluSvc service in the System Log: An
Error 1042 followed by a 1069.

Does anybody have advice on how to troubleshoot this further?

Thanks in Advance,

Jon

seth · Guest

could you provide some more information, such as the complete event long
entry?
it would help more in diagnosing the problem

Mike Rosado [MSFT] · Guest

Hi Jon,

To ensure TS Session Directory Service is properly configured on an MSCS
Cluster, you want to make the steps outlined in the following article:

840695 How to provide high availability for the Terminal Services Session
http://support.microsoft.com/?id=840695

You need to make sure that TS Session Directory Service is installed on
both nodes and that the following registry is configured as part of the
Generic Service resource:

HKLM\SYSTEM\CurrentControlSet\Services\Tssdis\Parameter

All the 1067 means as it's outlined in the Cluster Log:

# for decimal 1067 / hex 0x42b
ERROR_PROCESS_ABORTED
# The process terminated unexpectedly.

If eveything is configured as outlined in article ID: 840695, then you
should create a case with Microsoft Product Support Services to determine
root cause of the failure.

--------------------
Hope this helps,
Mike Rosado
Windows 2000 MCSE + MCDBA
Microsoft Enterprise Platform Support
Windows NT/2000/2003 Cluster Technologies

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