Windows Server

Guest

I get the ussual 1391 error in the middle of the install but at the end
I am now getting a Failed to install message. the Event Viewer is FULL
of the 1391 type messages about the OS Protecting *.nls files.
Is there a resoloution to this?
Thank you for your time

John P Loggins MCSA

John Loggins · Guest

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11931
Date: 11/1/2005
Time: 12:17:10 PM
User: SVR-1JJV971\John
Computer: SVR-1JJV971
Description:
Product: Microsoft Host Integration Server 2000 -- Info 1931. The
Windows Installer service cannot update the system file
C:\WINDOWS\system32\c_1149.nls because the file is protected by
Windows. You may need to update your operating system for this program
to work correctly. Package version: , OS Protected version:

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 33 41 31 45 41 34 36 {3A1EA46
0008: 33 2d 38 31 44 31 2d 34 3-81D1-4
0010: 38 36 32 2d 39 42 45 37 862-9BE7
0018: 2d 38 44 33 38 31 46 34 -8D381F4
0020: 42 30 44 37 36 7d B0D76}

a copy of the errors I am getting during the install

Charles Ezzell (MSFT) · Guest

I assume you are doing an unattended install?

RESOLUTION:
====================
First you need to create a new inf file, by manually editing the
Hiserver.inf file
that is located on the CD D:\Setup\Server. The file would look something
like
this:

[Install Directory]
INSTALLDIR="c:\Program files\Host Integration Server"

[Install Properties]
PIDKEY=<your key>
USE_ACTIVE_DIRECTORY=NO
SERVER_ROLE=PRIMARY
ORGANIZATIONAL_UNIT=
SNA_SUBDOMAIN=HIS200u
PRIMARY_SERVER=IMSRV1
USE_TCPIP=YES
USE_NETWARE=
USE_LANMAN=
USE_BANYANVINES=
USE_APPLETALK=
USE_NETWARE_DIRECTORY_SERVICE=NO
NETWARE_TREE_NAME=
NETWARE_CONTEXT_NAME=
BANYANVINES_ST_GROUP_NAME=
MAIN_SERVICE_ACCOUNT=<domain\account>
MAIN_SERVICE_PASSWORD=<password>
HOST_SECURITY_SERVICE_ACCOUNT=<domain\account>
HOST_SECURITY_SERVICE_PASSWORD=<password>
HOST_SECURITY_DOMAIN=

; These are the SNA Application Support settings
SPONSOR_SERVER1=<sponsor server 1>
SPONSOR_SERVER2=<sponsor server 2>

[Feature Settings]
NLS_FILES_NT = Absent >>>>> (this is the line that gets added)
AFTP_CLIENT=[Absent | {Local}]
AFTP_SERVICE=[Absent | {Local}]
AS400_DATA_QUEUES=[Absent | {Local}]

(NOTE: this is a partial inf file)
The command line listed with the help files is as follows:
Msiexec /I hiserver.msi UNATTENDED_INSTALL_FILENAME=hiserver.inf /q

The line used for this test is:
MSIExec /I "D:\SETUP\SERVER\hiserver.msi"
UNATTENDED_INSTALL_FILENAME=c:\hiserver.inf /q /l c:\insttoday /passive

NOTE: UNATTENDED_INSTALL_FILENAME is a switch, just like the ones listed
below.

/Q=quiet
/L= create a log with a log name (this will help to tell you where did the
install
stopped.
/passive = means that I can see the installation process, but I am not doing
anything.

To resolve this problem you need to be able to bypass the National Language
Files
(NLS) files because they are protected by the system. To bypass the NLS
files, you
can add a line to the hiserver.inf file, as shown below.

[Feature Settings]
NLS_FILES_NT = Absent (this is the additional line added)
This should prevent the NLS files from being installed, so no popup

ROOT CAUSE (if known)
====================
During installation, by default, HIS 2000 attempts to install the NLS files,
which
causes the error.
Windows Server 2003 does not permit the replacement of National Language
Support
(NLS) files because they are protected system files (PSF).

Additional information:

When doing a normal install, the solution is a click ok on the error message
that
comes up, and let it continue, which is fine for a manual install, but not
for an
unattended install.

--
HTH,
Charles Ezzell
Microsoft

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of any included samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

"John Loggins" <jploggins@YAHOO.COM> wrote in message
news:1130867122.299528.252440@g49g2000cwa.googlegroups.com...

Neil Pike · Guest

John - as well as Charles's answer, the problem doesn't occur in HIS2004. If
you're installing new servers I'd always recommend HIS2004 over HIS2000.
Unless there's some deprecated feature you need that's only available in
HIS2000.

Neil Pike. Protech Computing Ltd
Microsoft SNA/HIS MVP

John Loggins · Guest

Thank you all for the information.
The problem was the result of a permissions issue.
It seems to require a local Administrator account to install correctly.
just logging on as a Domain Admin is not enough.
HIS 2004 would be prefered but the circumstances dictate that I MUST
use HIS 2000 SP2
Thank you all for your time.

Neil Pike · Guest

John,

And domain admins was a member of the local administrators group? If so that
does seem bizarre...

Instalation problem installing HIS 2000 on Windows Server 20

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