Live Communications 2005 and Cisco Call Manager
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Live Communications 2005 and Cisco Call Manager

 
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Tom Taylor
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Posted: Wed Oct 26, 2005 8:51 pm    Post subject: Live Communications 2005 and Cisco Call Manager Reply with quote

Has anyone successfully deployeed LCS2005 and integrated it with Cisco Call
Manager? Has any successfully implemented the RCC feature in Office
Communicator 2005? I could use some pointers in a successful integration. I
am trying to control my Cisco IP phone through Communicator 2005 and tryingto
make PC to phone calls through Communicator 2005. I can successful make
pc-to-pc calls with Communicator 2005, no other type of calls.
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Russell JF Kirk
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Posted: Sat Oct 29, 2005 12:50 am    Post subject: Re: Live Communications 2005 and Cisco Call Manager Reply with quote

Tom,

A frequently asked question.

The key thing to bear in mind with LCS and CallManager integration is
that CallManager does not currently support CSTA,
http://en.wikipedia.org/wiki/CSTA.

You therefore need a gateway to interface between LCS/Communicator and
CallManager. There are two products on the market. GETS from Genesys
Labs, press release at
http://www.genesyslab.com/about/news_events/archives/2005/february/ge...
and Siemens OpenScape TCL, www.openscape.com. OpenScape is an entire
unified messaging and e-collaboration platform which is well worth a
look, but they sell the gateway separately.

I believe Cisco will be supporting CSTA in future release due for next
year.

Hope this helps,
Russ Kirk

--

Cheers and Regards,
Russ Kirk
Mobile: +44 (0)7976 161898
from People and Products to Solutions
Experts in Converged Networks, eCollaboration, Presence and Identity
Management.



"Tom Taylor" <TomTaylor@discussions.microsoft.com> wrote in message
news:80E3C159-4BF4-42FD-956A-FECAF410110A@microsoft.com:

Quote:
Has anyone successfully deployeed LCS2005 and integrated it with Cisco Call
Manager? Has any successfully implemented the RCC feature in Office
Communicator 2005? I could use some pointers in a successful integration. I
am trying to control my Cisco IP phone through Communicator 2005 and tryingto
make PC to phone calls through Communicator 2005. I can successful make
pc-to-pc calls with Communicator 2005, no other type of calls.
Back to top
 
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