Windows Server

gwheeloc · Guest

I'm setting up a new CS website, this happens to be our "Prod" environment.
We have the same site setup in a QA env and Dev env. The difference is that
this new env is in it's own domain using AD with the database on it's own
server and two web servers..

I can't get the web services to work. When I try to either run the Catalog
Manager app (FP1) or navigate to the URL via the IE browser I get the same
error. The error doesn't make sense in the context of the web services as
far as I can tell.

What is happening is that it appears to be trying to load the CS context
stuff through the use of the website's web.config file. I get the following
error:

Pipelines: The PCF file
'C:\Inetpub\wwwroot\website\website_CatalogWS\Pipelines\CCValidation.pcf'
does not exist
Description: An unhandled exception occurred during the execution of the
current web request. Please review the stack trace for more information about
the error and where it originated in the code.

Exception Details: Microsoft.CommerceServer.Runtime.CommerceException:
Pipelines: The PCF file
'C:\Inetpub\wwwroot\website\website_CatalogWS\Pipelines\CCValidation.pcf'
does not exist

Source Error:

An unhandled exception was generated during the execution of the current web
request. Information regarding the origin and location of the exception can
be identified using the exception stack trace below.

Stack Trace:

[CommerceException: Pipelines: The PCF file
'C:\Inetpub\wwwroot\website\website_CatalogWS\Pipelines\CCValidation.pcf'
does not exist]

Microsoft.CommerceServer.Runtime.CommerceApplicationModule.BuildPipesCollection() +966

Microsoft.CommerceServer.Runtime.CommerceApplicationModule.InitializeApplication() +222

Microsoft.CommerceServer.Runtime.CommerceApplicationModule.Init(HttpApplication appInstance) +76
System.Web.HttpApplication.InitModules() +100
System.Web.HttpApplication.InitInternal(HttpContext context,
HttpApplicationState state, MethodInfo[] handlers) +1332

System.Web.HttpApplicationFactory.GetNormalApplicationInstance(HttpContext
context) +392
System.Web.HttpApplicationFactory.GetApplicationInstance(HttpContext
context) +256
System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr) +414

I know this is wrong, but as a test I copied the pipeline folder into the
webservices virtual folder and I can see a new error displayed telling it can
not find another resource defined further down in the website's web.config
file.

Does anyone know what might be misconfigured? I've been successful
configuring CS2k2 when everything is on the one server so I can't figure out
what might be different. Please help.

thanks, gwheeloc

Ravi Shankar · Guest

How did you transport your site to this development environment ? Did you PUP
it as part of the site package or you're un-pupping this from the FP1.pup to
your installed site ?

Is only the CatalogWebService giving these errors or you're getting similar
errors with the MarketingWebService also ?

Since this is part of another Dmain, also remember to AZAMAN.msc the
permissions file for accounts.
--
Ravi Shankar

"gwheeloc" wrote:

gwheeloc · Guest

The site was transported via me packagin it on the dev server moving the pup
file and unpupping it on the prod server. CS2k2 and FP1 were already setup
on the server before the site was unpupped. I've done this before with
success on other servers when everything was on the one server. Id did the
AZMAN part of the conf. The difference here is that I created a domain user
group put all the users in that group and only assign the group to the
various roles.

Both the catalogwebservice and the discountmanger web service behave the
same. Same error is produced.

gwheeloc

"Ravi Shankar" wrote:

Ravi Shankar · Guest

your web services are running under which IIS 6.0 account Pool ?

Since you've two web servers & a SQL Backend.. have you created a Domain Web
A/c for the default pool ?

Anything being logged in the Application event viewer ?
--
Ravi Shankar

"gwheeloc" wrote:

gwheeloc · Guest

The domain group only contains those users who will be using the Catalog
manager and discount manager apps.

This group needs to be added to the IIS_WPG group? Our db configuration is
not the one massive DB each the db config is modeled after the
CS2002_startersite (indivdidual dbs for each area)

No the domain group does not have access/permissions to the databases.
No the domain group does not have access to the Windows\temp or the temp
ASP.NET folder.

I wouldn't think that end users would need those kinds of access. I've been
fllowing the setup guide for the starter site for the past setups and have
had success doing so. I followed them again as best I could translate them
to the new environment. I think there may be some small differences I'm
missing there.(in my translation between the two envs.)

At this point I'm willing to try anything.
please advise.
thanks,
gwheeloc

"Ravi Shankar" wrote:

Ravi Shankar · Guest

Have you added the domain group as member to the local IIS_WPG group ? Does
the Domain Group have permissions on the <site>_commerce DB ? Does the Domain
Group have R/W access to Windows\Temp,
WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files directories
?

I know you'd have likely done all of these but a check wouldn't hurt :)
--
Ravi Shankar

"gwheeloc" wrote:

Vinayak Tadas[MSFT] · Guest

This error is not coming from the CatalogWebservice?
The CatalogWebservice does nto deal with the pcf files
CAn you verify that the pcf file mentioned below exists in the correct path?
What error do you get when you invoke the CatalogWebservice from internet
explorer?
Are there any errors in the event log?
Thanks
Vinayak Tadas
Microsoft
http://blogs.msdn.com/vinayakt

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Thread-Topic: problem with Catalog Manager webservice
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From: "=?Utf-8?B?Z3doZWVsb2M=?=" <gwheeloc@discussions.microsoft.com>
Subject: problem with Catalog Manager webservice
Date: Thu, 20 Oct 2005 18:17:07 -0700
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I'm setting up a new CS website, this happens to be our "Prod" environment.

We have the same site setup in a QA env and Dev env. The difference is
that
this new env is in it's own domain using AD with the database on it's own
server and two web servers..

I can't get the web services to work. When I try to either run the Catalog
Manager app (FP1) or navigate to the URL via the IE browser I get the same
error. The error doesn't make sense in the context of the web services as
far as I can tell.

What is happening is that it appears to be trying to load the CS context
stuff through the use of the website's web.config file. I get the
following
error:

Pipelines: The PCF file
'C:\Inetpub\wwwroot\website\website_CatalogWS\Pipelines\CCValidation.pcf'
does not exist
Description: An unhandled exception occurred during the execution of the
current web request. Please review the stack trace for more information
about
the error and where it originated in the code.

Exception Details: Microsoft.CommerceServer.Runtime.CommerceException:
Pipelines: The PCF file
'C:\Inetpub\wwwroot\website\website_CatalogWS\Pipelines\CCValidation.pcf'
does not exist

Source Error:

An unhandled exception was generated during the execution of the current
web
request. Information regarding the origin and location of the exception can
be identified using the exception stack trace below.

Stack Trace:

[CommerceException: Pipelines: The PCF file
'C:\Inetpub\wwwroot\website\website_CatalogWS\Pipelines\CCValidation.pcf'
does not exist]

Microsoft.CommerceServer.Runtime.CommerceApplicationModule.BuildPipesCollect
ion() +966

Microsoft.CommerceServer.Runtime.CommerceApplicationModule.InitializeApplica
tion() +222

Microsoft.CommerceServer.Runtime.CommerceApplicationModule.Init(HttpApplicat
ion appInstance) +76
System.Web.HttpApplication.InitModules() +100
System.Web.HttpApplication.InitInternal(HttpContext context,
HttpApplicationState state, MethodInfo[] handlers) +1332

System.Web.HttpApplicationFactory.GetNormalApplicationInstance(HttpContext
context) +392
System.Web.HttpApplicationFactory.GetApplicationInstance(HttpContext
context) +256
System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr) +414

I know this is wrong, but as a test I copied the pipeline folder into the
webservices virtual folder and I can see a new error displayed telling it
can
not find another resource defined further down in the website's web.config
file.

Does anyone know what might be misconfigured? I've been successful
configuring CS2k2 when everything is on the one server so I can't figure
out
what might be different. Please help.

thanks, gwheeloc

Ravi Shankar · Guest

Hmm.. that looks OK. Can you check one more thing.. Are CatalogWebService &
MarketingWebService actually shown as applications under IIS ? If they get
registered only as eb folders then the web.config of the parent folder may
get executed and cause this error... ?
--
Ravi Shankar

"gwheeloc" wrote:

gwheeloc · Guest

the error is displayed in two ways. It depends on how I check. The first
method I get the error is when I try to launch the catalog or discount
manager application. The error below is written to the event log. The
second way is when I try to navigate to the web service's URL. the error is
reported in the browser.

You are correct / I agree the web service doe not use Pipeline components.
So why is it looking for them? As a test i copied the pipeline component it
was complaining about into the webservice's folder. It then complained about
not finding the next pipeline component configured in the web.config and so
on.....

so since this is happening something is not configured correctly. any ideas?
I've been following the steps as layed out in the CS2002 Starter site setup
guide since I based my site development on that. My setup has worked fine on
two prior servers following those steps. the difference now, is that I'm
dealing with domain level accounts and not local server accounts.

""Vinayak Tadas[MSFT]"" wrote:

Ravi Shankar · Guest

I think the issue is that the web.config has been changed and the
"<pipelines>" section has NOT been commented out... Can you just copy the
web.config from the QA system over, reset IIS and check ?
--
Ravi Shankar

"gwheeloc" wrote:

gwheeloc · Guest

I only have the default pool, so it's configured under the defaultAppPool.
One problem I am having is where the setup guide says to configure the cs2k2
account as the account for the app pool. when I do this the website does not
function and the pool stops itself. So the only way i can get it to work is
by using the "Network Service" account.

I didn't create a group for the default pool. I did create an account
called IWAM_Domain acount and added it to the IIS_WPG group.

the error below is the only error logged.

I'm not convinced I have the IIS stuff setup correctly, but I don't see how
that is causing the problem. I would expect some kind of permission problem
rather than the web service looking for components it shouldn't need. i've
got to go live with this site next week and the web services are the only
pieces not working.

How do I tell what account the web service is trying to use? I don't see
where I tie the web services to an account to run under. I'm assuming it
runs under the account that runs the DefaultAppPool. which right now is the
"Network Service" account.

"Ravi Shankar" wrote:

gwheeloc · Guest

I wish it were that simple. Here is the contents of the web.config as found
in the web service's folder:

<?xml version="1.0" encoding="utf-8"?>
<configuration>
<configSections>
<sectionGroup name="CommerceServer">
<section name="catalogWebService"
type="Microsoft.CatalogServer.Configuration.CatalogWebServiceSectionHandler,
Microsoft.CatalogServer, Version=5.0.1.0, Culture=neutral,
PublicKeyToken=31bf3856ad364e35"/>
</sectionGroup>
</configSections>
<CommerceServer>
<catalogWebService siteName="Sterngold"
authorizationPolicyPath="CatalogAuthorizationStore.xml"
debugLevel="Production" fileUploadDirectory="%windir%\temp"
maxChunkSize="1024" maxUploadFileSize="204800" timeOutHours="24"/>
</CommerceServer>
<system.web>
<webServices>
<protocols>
<add name="HttpSoap"/>
<add name="HttpPost"/>
<add name="HttpGet"/>
</protocols>
</webServices>
<compilation defaultLanguage="c#" debug="true">
<assemblies>
<add assembly="Microsoft.CatalogServer, Version=5.0.1.0,
Culture=neutral, PublicKeyToken=31bf3856ad364e35"/>
</assemblies>
</compilation>
<customErrors mode="Off"/>
<authentication mode="Windows"/>
<trace enabled="false" requestLimit="10" pageOutput="false"
traceMode="SortByTime" localOnly="true"/>
<sessionState mode="Off" stateConnectionString="tcpip=127.0.0.1:42424"
sqlConnectionString="data source=127.0.0.1;user id=sa;password="
cookieless="false" timeout="20"/>
<globalization requestEncoding="utf-8" responseEncoding="utf-8"/>
</system.web>
</configuration>

"Ravi Shankar" wrote:

Ravi Shankar · Guest

Here is what you do

1. On the AD create an a/c eg: IUSR_MyDomain
2. On the AD create a group (security, global) IIS_WPG and assign
IUSR_MyDomain and your CS Service A/c to this
3. On SQL Server create a login & provide permissions on site_commerce &
DHW db's for this Domain\IIS_WPG group
4. On each of the CS Web Server, add Domain\IIS_WPG to the local IIS_WPG
group
5. Under DefaultAppPool (Identity Page) change to configurable and set the
a/c as DOMAIN\IUSR_MyDomain

6. Create another App Pool eg: CSAppPool and set the identity to
DOMAIN\Your CS Service A/c. Start It
7. Go to your Store equiv application and change the pool setting to CSApp
Pool.

Stop the Default Web Site, Stop all Application Pools. Start all App Pools
and then start the Default web site.

--
Ravi Shankar

"gwheeloc" wrote:

problem with Catalog Manager webservice Goto page 1, 2 Next