Windows Server

vensi · Guest

I am getting the following error

"An error occured while processing the request. Request Url:
https://www.jwod.com/payment.aspx?MSCSAuth=584C39EC14974C113536C602F8F7C5B72E4CFD1C79C95A8B45DF49CD74F53E4279F7A4F52E5AB3B45CEC64D69E70FB247044E227962FEBDF53E776B42BA603F54F83D3874F4B22D90D12C6B08EF66B1DC273C6222CAF80AB362E8AAC2AF5C266E83F1F7EEB9904D44F550636AB55E4A14AF3E26C5601964625107C0FCC717BA2F87AEB0027D69ABD
Stack Trace: System.Web.HttpUnhandledException: Exception of type
System.Web.HttpUnhandledException was thrown. --->
Microsoft.CommerceServer.Runtime.Orders.CommerceOrderSystemException: Failed
to save basket as an order. --->
Microsoft.CommerceServer.Runtime.CommerceException: SaveAsOrder Failed. --->
Microsoft.CommerceServer.Runtime.CommerceException: SaveAsOrderHelper Failed.
---> System.Runtime.InteropServices.COMException (0x80040E14): Transaction
manager has canceled the distributed transaction.[42000]

Transaction manager has canceled the distributed transaction.
at Microsoft.CommerceServer.Interop.Orders.DBStorageClass.InsertData(Object
vtReserved, Object pdispData)
at
Microsoft.CommerceServer.Interop.Orders.MTSHelperImpl.SaveDictToTable(Int16&
bExists, IDictionary& dict, String& table, String& key, Object& exception,
Object& exception2, DBStorage& dbs, Boolean& bReinitializeDBS, String&
SavePrefix, String& dsn, String& userid)
at
Microsoft.CommerceServer.Interop.Orders.PrivateOrderGroupMtsTxHelperFreeThreaded.Save(LoadedFromState my_save_to, String SavePrefix)
at
Microsoft.CommerceServer.Interop.Orders.PrivateOrderGroupMtsTxHelperFreeThreaded.SaveAsOrderHelper(Object
in_User, Object in_dsn, Object in_GenID, Object& in_out_OrderGroupData,
Object& loaded_from, Object& in_out_exists_in_databse, Object SavePrefix,
Object& out_vtOutTrackingNumber)
--- End of inner exception stack trace ---

Server stack trace:
at
Microsoft.CommerceServer.Internal.Common.Util.ThrowCommerceException(String
message, Exception inner, String source)
at
Microsoft.CommerceServer.Interop.Orders.PrivateOrderGroupMtsTxHelperFreeThreaded.SaveAsOrderHelper(Object
in_User, Object in_dsn, Object in_GenID, Object& in_out_OrderGroupData,
Object& loaded_from, Object& in_out_exists_in_databse, Object SavePrefix,
Object& out_vtOutTrackingNumber)
at System.Runtime.Remoting.Messaging.Message.Dispatch(Object target, Boolean
fExecuteInContext)
at
System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage
reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&
msgData, Int32 type)
at
Microsoft.CommerceServer.Interop.Orders.PrivateOrderGroupMtsTxHelperFreeThreaded.SaveAsOrderHelper(Object
in_User, Object in_dsn, Object in_GenID, Object& in_out_OrderGroupData,
Object& loaded_from, Object& in_out_exists_in_databse, Object SavePrefix,
Object& out_vtOutTrackingNumber)
at
Microsoft.CommerceServer.Interop.Orders.OrderGroupFreeThreaded.SaveAsOrder(Object& vtOutTrackingNumber)
--- End of inner exception stack trace ---
at
Microsoft.CommerceServer.Internal.Common.Util.ThrowCommerceException(String
message, Exception inner, String source)
at
Microsoft.CommerceServer.Interop.Orders.OrderGroupFreeThreaded.SaveAsOrder(Object& vtOutTrackingNumber)
at Microsoft.CommerceServer.Runtime.Orders.Basket.SaveAsOrder()
--- End of inner exception stack trace ---
at Microsoft.CommerceServer.Site.Payment.btnPurchase_Click(Object sender,
EventArgs e)
at System.Web.UI.WebControls.Button.OnClick(EventArgs e)
at
System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument)
at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler
sourceControl, String eventArgument)
at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData)
at System.Web.UI.Page.ProcessRequestMain()
--- End of inner exception stack trace ---
at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain()
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at System.Web.CallHandlerExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&
completedSynchronously) "

Any input on this error is appreciated.. Thanks in Advance

nirsiva

Ravi Shankar · Guest

Please enable Remote Clients for the DTC.

--
Ravi Shankar

"vensi" wrote:

nirsivak · Joined: 06 Sep 2005 Posts: 12

Ravi shankar

Can you tell me how to enable Remote Clients for the DTC . We are having Windows 2000 server,Commerce Server 2002 and SQL 2000.
Appreciate your help

thanks
nirsiva

nirsivak · Joined: 06 Sep 2005 Posts: 12

ravi shankar

Note: We have the commerce server 2002 and SQL Server 2000 in the same box with windows server 2000 as operating system

thanks

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