| Author |
Message |
Justin Martin
Guest
|
 Posted:
Wed Sep 07, 2005 8:52 pm Post subject:
Everything fails |
|
|
I am having a very strange problem happening here with a DC trying to upgrade
from 2000 to 2003.
When I try to run the Upgrade Advisor it starts then just stays on the
loading information file and doesnt go any further. The machine does not hang
just sits there thinking.
I am also having problems where I can not install or uninstall any software
on the box - the msi just sit there. Again the server is not hung.
Also when i run the Windows Update off the start button the IE session just
craps out.
Any suggestions?
THanks
Justin |
|
| Back to top |
|
 |
Vincent Xu [MSFT]
Guest
|
| Posted:
Thu Sep 08, 2005 7:11 am Post subject:
RE: Everything fails |
|
|
Hi Justin,
First, I'd like to suggest you create a new user account with
Administrative privilege to see the efforts.
And for your symptom, I think eventlog can find some useful information.
I suggest you collect some system information using Microsoft Configuration
Capture Utility , then please send the CAB (Zip) file to me. I will try my
best to research it.
Please download the tool:
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_SETUPPerf.EXE
For more information and overview, please refer to link below:
KB818742 Overview of the Microsoft Configuration Capture Utility
(MPS_REPORTS)
http://support.microsoft.com/?id=818742
Note: The CAB file will be generated for your convenience in the
%systemroot%\MPSReports\Setup\Lite\Cab directory called
%COMPUTERNAME%_MPSReports_.CAB. The CAB file will contain the reports
generated by the MPS Reporting Tool. If the CAB file isn't produced, please
compress all of the result files under %systemroot%\MPSReport\Setup\Lite as
a Zip file. (Note: %systemroot% is the folder where you install Windows.)
Please send me the CAB file via the email : v-xuwen@microsoft.com
I'll try my best to research.
However, for your situation, I think you problem is huge and I strongly
recommend you contact CSS for assistance.
For a complete list of Microsoft Customer Service and Support (CSS) phone
numbers and information about support costs, please go to the following
address on the World Wide Web:
<http://support.microsoft.com/directory/overview.asp>
Thanks.
Best regards,
Vincent Xu
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
--------------------
| Quote: | Thread-Topic: Everything fails
thread-index: AcWz1qru8Y81clmRTRK3GqALY/iM9Q==
X-WBNR-Posting-Host: 204.101.24.57
From: "=?Utf-8?B?SnVzdGluIE1hcnRpbg==?=" <Justin
Martin@discussions.microsoft.com
Subject: Everything fails
Date: Wed, 7 Sep 2005 11:05:02 -0700
Lines: 21
Message-ID: <092062AA-F512-4DB9-BC1C-DB30D67A9302@microsoft.com
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 7bit
X-Newsreader: Microsoft CDO for Windows 2000
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Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windows.server.migration:11883
X-Tomcat-NG: microsoft.public.windows.server.migration
I am having a very strange problem happening here with a DC trying to
upgrade
from 2000 to 2003.
When I try to run the Upgrade Advisor it starts then just stays on the
loading information file and doesnt go any further. The machine does not
hang
just sits there thinking.
I am also having problems where I can not install or uninstall any
software
on the box - the msi just sit there. Again the server is not hung.
Also when i run the Windows Update off the start button the IE session
just
craps out.
Any suggestions?
THanks
Justin
|
|
|
| Back to top |
|
|
Herb Martin
Guest
|
| Posted:
Thu Sep 08, 2005 8:39 am Post subject:
Re: Everything fails |
|
|
| Quote: | Hi Justin,
First, I'd like to suggest you create a new user account with
Administrative privilege to see the efforts.
And for your symptom, I think eventlog can find some useful information.
I suggest you collect some system information using Microsoft
Configuration
Capture Utility , then please send the CAB (Zip) file to me. I will try my
best to research it.
Please download the tool:
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_SETUPPerf.EXE
For more information and overview, please refer to link below:
KB818742 Overview of the Microsoft Configuration Capture Utility
(MPS_REPORTS)
http://support.microsoft.com/?id=818742
Note: The CAB file will be generated for your convenience in the
%systemroot%\MPSReports\Setup\Lite\Cab directory called
%COMPUTERNAME%_MPSReports_.CAB. The CAB file will contain the reports
generated by the MPS Reporting Tool. If the CAB file isn't produced,
please
compress all of the result files under %systemroot%\MPSReport\Setup\Lite
as
a Zip file. (Note: %systemroot% is the folder where you install Windows.)
Please send me the CAB file via the email : v-xuwen@microsoft.com
I'll try my best to research.
However, for your situation, I think you problem is huge and I strongly
recommend you contact CSS for assistance.
|
He might also run DCDiag -- were he actually trying to do the
upgrade that would be my first suggestion.
Given his other weird problems, my next though would be a
(backup then a) Repair Install of the current system, but I
would suggested perhaps waiting for you to review his
configuration since you have offered to do that.
I would do the repair install before spending money on a support
call, maybe even before using that method even with a Premier
Account.
--
Herb Martin, MCSE, MVP
Accelerated MCSE
http://www.LearnQuick.Com
[phone number on web site]
"Vincent Xu [MSFT]" <v-xuwen@online.microsoft.com> wrote in message
news:X0ouhqBtFHA.3380@TK2MSFTNGXA02.phx.gbl... |
|
| Back to top |
|
|
Vincent Xu [MSFT]
Guest
|
| Posted:
Thu Sep 08, 2005 8:53 am Post subject:
Re: Everything fails |
|
|
Hi Herb,
Thank you for you suggestions.
I agree with you that if possible, the DCDiag log is appreciated.
Regarding contact the CSS, I think it is necessary. Maybe repair
installation can help but since the box is a DC, I think we will never too
careful.
Thanks again for your help.
Best regards,
Vincent Xu
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
--------------------
| Quote: | From: "Herb Martin" <news@LearnQuick.com
References: <092062AA-F512-4DB9-BC1C-DB30D67A9302@microsoft.com
X0ouhqBtFHA.3380@TK2MSFTNGXA02.phx.gbl
Subject: Re: Everything fails
Date: Wed, 7 Sep 2005 22:39:14 -0500
Lines: 60
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9.phx.gbl
| Quote: | Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.windows.server.migration:20556
X-Tomcat-NG: microsoft.public.windows.server.migration
Hi Justin,
First, I'd like to suggest you create a new user account with
Administrative privilege to see the efforts.
And for your symptom, I think eventlog can find some useful information.
I suggest you collect some system information using Microsoft
Configuration
Capture Utility , then please send the CAB (Zip) file to me. I will try
my
best to research it.
Please download the tool:
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_SETUPPerf.EXE
For more information and overview, please refer to link below:
KB818742 Overview of the Microsoft Configuration Capture Utility
(MPS_REPORTS)
http://support.microsoft.com/?id=818742
Note: The CAB file will be generated for your convenience in the
%systemroot%\MPSReports\Setup\Lite\Cab directory called
%COMPUTERNAME%_MPSReports_.CAB. The CAB file will contain the reports
generated by the MPS Reporting Tool. If the CAB file isn't produced,
please
compress all of the result files under
%systemroot%\MPSReport\Setup\Lite
as
a Zip file. (Note: %systemroot% is the folder where you install
Windows.)
Please send me the CAB file via the email : v-xuwen@microsoft.com
I'll try my best to research.
However, for your situation, I think you problem is huge and I strongly
recommend you contact CSS for assistance.
He might also run DCDiag -- were he actually trying to do the
upgrade that would be my first suggestion.
Given his other weird problems, my next though would be a
(backup then a) Repair Install of the current system, but I
would suggested perhaps waiting for you to review his
configuration since you have offered to do that.
I would do the repair install before spending money on a support
call, maybe even before using that method even with a Premier
Account.
--
Herb Martin, MCSE, MVP
Accelerated MCSE
http://www.LearnQuick.Com
[phone number on web site]
"Vincent Xu [MSFT]" <v-xuwen@online.microsoft.com> wrote in message
news:X0ouhqBtFHA.3380@TK2MSFTNGXA02.phx.gbl...
|
|
|
| Back to top |
|
|
Vincent Xu [MSFT]
Guest
|
| Posted:
Fri Sep 09, 2005 8:52 am Post subject:
RE: Everything fails |
|
|
Hi, Justin,
Thank you for sending me that.
Please call CSS simultaneously because as I said in my reply, it was really
huge.
Anyway, I'll try my best to be of assistance.
Best regards,
Vincent Xu
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
--------------------
| Quote: | X-Tomcat-ID: 37312097
References: <092062AA-F512-4DB9-BC1C-DB30D67A9302@microsoft.com
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: v-xuwen@online.microsoft.com (Vincent Xu [MSFT])
Organization: Microsoft
Date: Thu, 08 Sep 2005 02:11:28 GMT
Subject: RE: Everything fails
X-Tomcat-NG: microsoft.public.windows.server.migration
Message-ID: <X0ouhqBtFHA.3380@TK2MSFTNGXA02.phx.gbl
Newsgroups: microsoft.public.windows.server.migration
Lines: 84
Path: TK2MSFTNGXA02.phx.gbl
Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.windows.server.migration:20554
NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
Hi Justin,
First, I'd like to suggest you create a new user account with
Administrative privilege to see the efforts.
And for your symptom, I think eventlog can find some useful information.
I suggest you collect some system information using Microsoft
Configuration
Capture Utility , then please send the CAB (Zip) file to me. I will try
my
best to research it.
Please download the tool:
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0b
d9
15706/MPSRPT_SETUPPerf.EXE
For more information and overview, please refer to link below:
KB818742 Overview of the Microsoft Configuration Capture Utility
(MPS_REPORTS)
http://support.microsoft.com/?id=818742
Note: The CAB file will be generated for your convenience in the
%systemroot%\MPSReports\Setup\Lite\Cab directory called
%COMPUTERNAME%_MPSReports_.CAB. The CAB file will contain the reports
generated by the MPS Reporting Tool. If the CAB file isn't produced,
please
compress all of the result files under %systemroot%\MPSReport\Setup\Lite
as
a Zip file. (Note: %systemroot% is the folder where you install Windows.)
Please send me the CAB file via the email : v-xuwen@microsoft.com
I'll try my best to research.
However, for your situation, I think you problem is huge and I strongly
recommend you contact CSS for assistance.
For a complete list of Microsoft Customer Service and Support (CSS) phone
numbers and information about support costs, please go to the following
address on the World Wide Web:
http://support.microsoft.com/directory/overview.asp
Thanks.
Best regards,
Vincent Xu
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
--------------------
Thread-Topic: Everything fails
thread-index: AcWz1qru8Y81clmRTRK3GqALY/iM9Q==
X-WBNR-Posting-Host: 204.101.24.57
From: "=?Utf-8?B?SnVzdGluIE1hcnRpbg==?=" <Justin
Martin@discussions.microsoft.com
Subject: Everything fails
Date: Wed, 7 Sep 2005 11:05:02 -0700
Lines: 21
Message-ID: <092062AA-F512-4DB9-BC1C-DB30D67A9302@microsoft.com
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 7bit
X-Newsreader: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
Newsgroups: microsoft.public.windows.server.migration
NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windows.server.migration:11883
X-Tomcat-NG: microsoft.public.windows.server.migration
I am having a very strange problem happening here with a DC trying to
upgrade
from 2000 to 2003.
When I try to run the Upgrade Advisor it starts then just stays on the
loading information file and doesnt go any further. The machine does
not
hang
just sits there thinking.
I am also having problems where I can not install or uninstall any
software
on the box - the msi just sit there. Again the server is not hung.
Also when i run the Windows Update off the start button the IE session
just
craps out.
Any suggestions?
THanks
Justin
|
|
|
| Back to top |
|
|
Vincent Xu [MSFT]
Guest
|
| Posted:
Tue Sep 13, 2005 12:51 pm Post subject:
RE: Everything fails |
|
|
Hi Justin,
After research your MPS report, I found a lot of application fault in
DrWatson log. So I think your system may not stable enough. So I think
backup your system and data is necessary. And if possible, perform a repair
installation is helpful.
For more detail about repair installation, please refer to link below:
KB315341: How to perform an in-place upgrade (reinstallation) of Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;315341
Hope it helps.
Best regards,
Vincent Xu
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
--------------------
| Quote: | X-Tomcat-ID: 117184098
References: <092062AA-F512-4DB9-BC1C-DB30D67A9302@microsoft.com
X0ouhqBtFHA.3380@TK2MSFTNGXA02.phx.gbl
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: v-xuwen@online.microsoft.com (Vincent Xu [MSFT])
Organization: Microsoft
Date: Fri, 09 Sep 2005 07:40:36 GMT
Subject: RE: Everything fails
X-Tomcat-NG: microsoft.public.windows.server.migration
Message-ID: <WfcnOHRtFHA.768@TK2MSFTNGXA01.phx.gbl
Newsgroups: microsoft.public.windows.server.migration
Lines: 115
Path: TK2MSFTNGXA01.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windows.server.migration:11901
NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
Hi, Justin,
Thank you for sending me that.
Please call CSS simultaneously because as I said in my reply, it was
really
huge.
Anyway, I'll try my best to be of assistance.
Best regards,
Vincent Xu
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
--------------------
X-Tomcat-ID: 37312097
References: <092062AA-F512-4DB9-BC1C-DB30D67A9302@microsoft.com
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: v-xuwen@online.microsoft.com (Vincent Xu [MSFT])
Organization: Microsoft
Date: Thu, 08 Sep 2005 02:11:28 GMT
Subject: RE: Everything fails
X-Tomcat-NG: microsoft.public.windows.server.migration
Message-ID: <X0ouhqBtFHA.3380@TK2MSFTNGXA02.phx.gbl
Newsgroups: microsoft.public.windows.server.migration
Lines: 84
Path: TK2MSFTNGXA02.phx.gbl
Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.windows.server.migration:20554
NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
Hi Justin,
First, I'd like to suggest you create a new user account with
Administrative privilege to see the efforts.
And for your symptom, I think eventlog can find some useful information.
I suggest you collect some system information using Microsoft
Configuration
Capture Utility , then please send the CAB (Zip) file to me. I will try
my
best to research it.
Please download the tool:
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b
0b
d9
15706/MPSRPT_SETUPPerf.EXE
For more information and overview, please refer to link below:
KB818742 Overview of the Microsoft Configuration Capture Utility
(MPS_REPORTS)
http://support.microsoft.com/?id=818742
Note: The CAB file will be generated for your convenience in the
%systemroot%\MPSReports\Setup\Lite\Cab directory called
%COMPUTERNAME%_MPSReports_.CAB. The CAB file will contain the reports
generated by the MPS Reporting Tool. If the CAB file isn't produced,
please
compress all of the result files under
%systemroot%\MPSReport\Setup\Lite
as
a Zip file. (Note: %systemroot% is the folder where you install
Windows.)
Please send me the CAB file via the email : v-xuwen@microsoft.com
I'll try my best to research.
However, for your situation, I think you problem is huge and I strongly
recommend you contact CSS for assistance.
For a complete list of Microsoft Customer Service and Support (CSS)
phone
numbers and information about support costs, please go to the following
address on the World Wide Web:
http://support.microsoft.com/directory/overview.asp
Thanks.
Best regards,
Vincent Xu
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
--------------------
Thread-Topic: Everything fails
thread-index: AcWz1qru8Y81clmRTRK3GqALY/iM9Q==
X-WBNR-Posting-Host: 204.101.24.57
From: "=?Utf-8?B?SnVzdGluIE1hcnRpbg==?=" <Justin
Martin@discussions.microsoft.com
Subject: Everything fails
Date: Wed, 7 Sep 2005 11:05:02 -0700
Lines: 21
Message-ID: <092062AA-F512-4DB9-BC1C-DB30D67A9302@microsoft.com
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 7bit
X-Newsreader: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
Newsgroups: microsoft.public.windows.server.migration
NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windows.server.migration:11883
X-Tomcat-NG: microsoft.public.windows.server.migration
I am having a very strange problem happening here with a DC trying to
upgrade
from 2000 to 2003.
When I try to run the Upgrade Advisor it starts then just stays on
the
loading information file and doesnt go any further. The machine does
not
hang
just sits there thinking.
I am also having problems where I can not install or uninstall any
software
on the box - the msi just sit there. Again the server is not hung.
Also when i run the Windows Update off the start button the IE
session
just
craps out.
Any suggestions?
THanks
Justin
|
|
|
| Back to top |
|
|
Justin Martin
Guest
|
| Posted:
Wed Sep 14, 2005 8:53 pm Post subject:
RE: Everything fails |
|
|
Will this work? I am running Windows 2000 server not XP?
What about an upgrade to 2003 by launching the setup from Safe Mode?
"Vincent Xu [MSFT]" wrote:
| Quote: | Hi Justin,
After research your MPS report, I found a lot of application fault in
DrWatson log. So I think your system may not stable enough. So I think
backup your system and data is necessary. And if possible, perform a repair
installation is helpful.
For more detail about repair installation, please refer to link below:
KB315341: How to perform an in-place upgrade (reinstallation) of Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;315341
Hope it helps.
Best regards,
Vincent Xu
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
--------------------
X-Tomcat-ID: 117184098
References: <092062AA-F512-4DB9-BC1C-DB30D67A9302@microsoft.com
X0ouhqBtFHA.3380@TK2MSFTNGXA02.phx.gbl
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: v-xuwen@online.microsoft.com (Vincent Xu [MSFT])
Organization: Microsoft
Date: Fri, 09 Sep 2005 07:40:36 GMT
Subject: RE: Everything fails
X-Tomcat-NG: microsoft.public.windows.server.migration
Message-ID: <WfcnOHRtFHA.768@TK2MSFTNGXA01.phx.gbl
Newsgroups: microsoft.public.windows.server.migration
Lines: 115
Path: TK2MSFTNGXA01.phx.gbl
Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windows.server.migration:11901
NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
Hi, Justin,
Thank you for sending me that.
Please call CSS simultaneously because as I said in my reply, it was
really
huge.
Anyway, I'll try my best to be of assistance.
Best regards,
Vincent Xu
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
--------------------
X-Tomcat-ID: 37312097
References: <092062AA-F512-4DB9-BC1C-DB30D67A9302@microsoft.com
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 7bit
From: v-xuwen@online.microsoft.com (Vincent Xu [MSFT])
Organization: Microsoft
Date: Thu, 08 Sep 2005 02:11:28 GMT
Subject: RE: Everything fails
X-Tomcat-NG: microsoft.public.windows.server.migration
Message-ID: <X0ouhqBtFHA.3380@TK2MSFTNGXA02.phx.gbl
Newsgroups: microsoft.public.windows.server.migration
Lines: 84
Path: TK2MSFTNGXA02.phx.gbl
Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.windows.server.migration:20554
NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
Hi Justin,
First, I'd like to suggest you create a new user account with
Administrative privilege to see the efforts.
And for your symptom, I think eventlog can find some useful information.
I suggest you collect some system information using Microsoft
Configuration
Capture Utility , then please send the CAB (Zip) file to me. I will try
my
best to research it.
Please download the tool:
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b
0b
d9
15706/MPSRPT_SETUPPerf.EXE
For more information and overview, please refer to link below:
KB818742 Overview of the Microsoft Configuration Capture Utility
(MPS_REPORTS)
http://support.microsoft.com/?id=818742
Note: The CAB file will be generated for your convenience in the
%systemroot%\MPSReports\Setup\Lite\Cab directory called
%COMPUTERNAME%_MPSReports_.CAB. The CAB file will contain the reports
generated by the MPS Reporting Tool. If the CAB file isn't produced,
please
compress all of the result files under
%systemroot%\MPSReport\Setup\Lite
as
a Zip file. (Note: %systemroot% is the folder where you install
Windows.)
Please send me the CAB file via the email : v-xuwen@microsoft.com
I'll try my best to research.
However, for your situation, I think you problem is huge and I strongly
recommend you contact CSS for assistance.
For a complete list of Microsoft Customer Service and Support (CSS)
phone
numbers and information about support costs, please go to the following
address on the World Wide Web:
http://support.microsoft.com/directory/overview.asp
Thanks.
Best regards,
Vincent Xu
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
--------------------
Thread-Topic: Everything fails
thread-index: AcWz1qru8Y81clmRTRK3GqALY/iM9Q==
X-WBNR-Posting-Host: 204.101.24.57
From: "=?Utf-8?B?SnVzdGluIE1hcnRpbg==?=" <Justin
Martin@discussions.microsoft.com
Subject: Everything fails
Date: Wed, 7 Sep 2005 11:05:02 -0700
Lines: 21
Message-ID: <092062AA-F512-4DB9-BC1C-DB30D67A9302@microsoft.com
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
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I am having a very strange problem happening here with a DC trying to
upgrade
from 2000 to 2003.
When I try to run the Upgrade Advisor it starts then just stays on
the
loading information file and doesnt go any further. The machine does
not
hang
just sits there thinking.
I am also having problems where I can not install or uninstall any
software
on the box - the msi just sit there. Again the server is not hung.
Also when i run the Windows Update off the start button the IE
session
just
craps out.
Any suggestions?
THanks
Justin
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Vincent Xu [MSFT]
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| Posted:
Thu Sep 15, 2005 5:57 am Post subject:
RE: Everything fails |
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Hi Justin,
You definitely can perform an in-place upgrade upon Windows 2000 Server.
You may also refer to following article:
292175 How to Perform an In-Place Upgrade of Windows 2000
http://support.microsoft.com/?id=292175
You also may try to perform an upgrade to Windows 2003 under Safe Mode as
an work around.
Hope it helps
Best regards,
Vincent Xu
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
--------------------
<WfcnOHRtFHA.768@TK2MSFTNGXA01.phx.gbl>
<OtqjiBGuFHA.780@TK2MSFTNGXA01.phx.gbl>
| Quote: | Subject: RE: Everything fails
Date: Wed, 14 Sep 2005 10:33:04 -0700
Lines: 206
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Will this work? I am running Windows 2000 server not XP?
What about an upgrade to 2003 by launching the setup from Safe Mode?
"Vincent Xu [MSFT]" wrote:
Hi Justin,
After research your MPS report, I found a lot of application fault in
DrWatson log. So I think your system may not stable enough. So I think
backup your system and data is necessary. And if possible, perform a
repair
installation is helpful.
For more detail about repair installation, please refer to link below:
KB315341: How to perform an in-place upgrade (reinstallation) of
Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;315341
Hope it helps.
Best regards,
Vincent Xu
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
--------------------
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From: v-xuwen@online.microsoft.com (Vincent Xu [MSFT])
Organization: Microsoft
Date: Fri, 09 Sep 2005 07:40:36 GMT
Subject: RE: Everything fails
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Hi, Justin,
Thank you for sending me that.
Please call CSS simultaneously because as I said in my reply, it was
really
huge.
Anyway, I'll try my best to be of assistance.
Best regards,
Vincent Xu
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
--------------------
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From: v-xuwen@online.microsoft.com (Vincent Xu [MSFT])
Organization: Microsoft
Date: Thu, 08 Sep 2005 02:11:28 GMT
Subject: RE: Everything fails
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Hi Justin,
First, I'd like to suggest you create a new user account with
Administrative privilege to see the efforts.
And for your symptom, I think eventlog can find some useful
information.
I suggest you collect some system information using Microsoft
Configuration
Capture Utility , then please send the CAB (Zip) file to me. I will
try
my
best to research it.
Please download the tool:
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b
0b
d9
15706/MPSRPT_SETUPPerf.EXE
For more information and overview, please refer to link below:
KB818742 Overview of the Microsoft Configuration Capture Utility
(MPS_REPORTS)
http://support.microsoft.com/?id=818742
Note: The CAB file will be generated for your convenience in the
%systemroot%\MPSReports\Setup\Lite\Cab directory called
%COMPUTERNAME%_MPSReports_.CAB. The CAB file will contain the
reports
generated by the MPS Reporting Tool. If the CAB file isn't
produced,
please
compress all of the result files under
%systemroot%\MPSReport\Setup\Lite
as
a Zip file. (Note: %systemroot% is the folder where you install
Windows.)
Please send me the CAB file via the email : v-xuwen@microsoft.com
I'll try my best to research.
However, for your situation, I think you problem is huge and I
strongly
recommend you contact CSS for assistance.
For a complete list of Microsoft Customer Service and Support (CSS)
phone
numbers and information about support costs, please go to the
following
address on the World Wide Web:
http://support.microsoft.com/directory/overview.asp
Thanks.
Best regards,
Vincent Xu
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
--------------------
Thread-Topic: Everything fails
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From: "=?Utf-8?B?SnVzdGluIE1hcnRpbg==?=" <Justin
Martin@discussions.microsoft.com
Subject: Everything fails
Date: Wed, 7 Sep 2005 11:05:02 -0700
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Xref: TK2MSFTNGXA01.phx.gbl
microsoft.public.windows.server.migration:11883
X-Tomcat-NG: microsoft.public.windows.server.migration
I am having a very strange problem happening here with a DC
trying to
upgrade
from 2000 to 2003.
When I try to run the Upgrade Advisor it starts then just stays
on
the
loading information file and doesnt go any further. The machine
does
not
hang
just sits there thinking.
I am also having problems where I can not install or uninstall
any
software
on the box - the msi just sit there. Again the server is not
hung.
Also when i run the Windows Update off the start button the IE
session
just
craps out.
Any suggestions?
THanks
Justin
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