Windows Server

nirsivak · Joined: 06 Sep 2005 Posts: 12

I am getting this error in my production box any input is appreciated

An error occured while processing the request. Request Url: https://www.jwod.com/payment.aspx?MSCSAuth=584C39EC14974C113536C602F8F7C5B7FBB98FACD455BE4C3162368E1864ECC2ADD1C413B5CF65584FE219A91B4DEDD0D97C11873F1D38F271CC6CB6DFDD7D5974A097D88E0B16AE020D211FA4383D1C89733B2B1896F355CF357024246049C817582D123F282012BBE00C93DF3F583BE99057661ADBB9CF38D96BCE2832B829A1076488187930361B81EAFFE00E7701C3F98749B2E69B9F3AED4D381B2975448DB1005C44F528B8 Stack Trace: System.Web.HttpUnhandledException: Exception of type System.Web.HttpUnhandledException was thrown. ---> Microsoft.CommerceServer.Runtime.Orders.CommerceOrderSystemException: Failed to retrieve item #0 from the line item collection. ---> Microsoft.CommerceServer.Runtime.CommerceException: GetItemInfo Failed. ---> System.Runtime.InteropServices.COMException (0x8002000B): Invalid index.
at Microsoft.CommerceServer.Runtime.ISimpleList.get_Item(Int32 Index)
at Microsoft.CommerceServer.Interop.Orders.OrderGroupFreeThreaded.GetItemInfo(Int32 nItemIndex, Object strOrderFormName)
--- End of inner exception stack trace ---
at Microsoft.CommerceServer.Internal.Common.Util.ThrowCommerceException(String message, Exception inner, String source)
at Microsoft.CommerceServer.Interop.Orders.OrderGroupFreeThreaded.GetItemInfo(Int32 nItemIndex, Object strOrderFormName)
at Microsoft.CommerceServer.Runtime.Orders.LineItemCollection.get_Item(Int32 itemIndex)
--- End of inner exception stack trace ---
at Microsoft.CommerceServer.Site.Payment.btnPurchase_Click(Object sender, EventArgs e)
at System.Web.UI.WebControls.Button.OnClick(EventArgs e)
at System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument)
at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)
at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData)
at System.Web.UI.Page.ProcessRequestMain()
--- End of inner exception stack trace ---
at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain()
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at System.Web.CallHandlerExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Ravi Shankar · Guest

You're using a "0" as an index into the LineItems collection... either use a
for each lineitem in orderform.lineitems or start from 1.
--
Ravi Shankar

"nirsivak" wrote:

Zoe Hart [MVP] · Guest

0 should be a valid index for the LineItems collection. I have plenty of
code that loops from 0 to LineItems.Count-1 to index through the LineItems
collection. I wonder if it's possible that for some reason your LineItems
collection is empty - maybe because the basket pipeline removed some items?

--
Zoe Hart
Commerce Server MVP

"Ravi Shankar" <shankycheil@newsgroup.nospam> wrote in message
news:270C46AA-3939-41B2-B4FF-801FFF6DB2A7@microsoft.com...

Ravi Shankar · Guest

Thanks for correcting that Zoe. I did not put it properly. The error is
emnating from the "GetItemInfo" call on the Interop Library for OrderGroup
"Microsoft.CommerceServer.Interop.Orders.OrderGroupFreeThreaded.GetItemInfo(Int32
nItemIndex, Object strOrderFormName)" which warrents a Line Number and I
thought that in this context "0" does not make sense.

Nirsivak, if you're running this call in a loop then you should probably run
it like for x = 0 to order.orderforms("default").lineitems.count - 1
or something close ... which will prevent this call if the lineitem count is
0 ..
--
Ravi Shankar

"Zoe Hart [MVP]" wrote:

vensi · Guest

Thx Ravishankar for your input.. It does not happen all the time.. it happens
2 to 3 times daily.. in the production server...
any input on this

"Ravi Shankar" wrote:

Ravi Shankar · Guest

Hi Vensi,

You should examine the call being made and ensure that you're checking for a
valid number of line items before trying to retreive one. It is possible that
somewhere in the pipeline a lineitems gets removed. If this is happening only
twice or thrice a day then you should still check this out, it is probably
2-3 blank orders you're logging per day :)

--
Ravi Shankar

"vensi" wrote:

nirsivak · Joined: 06 Sep 2005 Posts: 12

Zoe Hart,Ravi Shankar

I am using

for i = 0 to ( oLineItems.Count - 1 )

oLineItemProperties = directCast( oLineItems(i), Microsoft.CommerceServer.Runtime.Dictionary )

sQty = oLineItemProperties("Quantity").ToString()
sCommCode = TranslateNSN( oLineItemProperties("_product_NSN").ToString() )
sDesc = oLineItemProperties("_product_Description").ToString()
sUOM = FDMSUOM( oLineItemProperties("_product_Unit of measure").ToString() )
sCost = oLineItemProperties("cy_unit_price").ToString()
sProdCode = sCommCode
sDiscount = "0"
sAmt = oLineItemProperties("cy_lineitem_total").ToString()
sTax = "0"
sUPC = sCommCode

AddToParmList( orderForm, "L_QTY", i, sQty )
AddToParmList( orderForm, "L_COMMCODE", i, sCommCode )
AddToParmList( orderForm, "L_DESC", i, sDesc )
AddToParmList( orderForm, "L_UOM", i, sUOM )
AddToParmList( orderForm, "L_COST", i, sCost )
AddToParmList( orderForm, "L_PRODCODE", i, sProdCode )
AddToParmList( orderForm, "L_DISCOUNT", i, sDiscount )
AddToParmList( orderForm, "L_AMT", i, sAmt )
AddToParmList( orderForm, "L_TAXAMT", i, sTax )
AddToParmList( orderForm, "L_UPC", i, sProdCode )
AddToParmList( orderForm, "L_CATEGORY", i, "S" )
AddToParmList( orderForm, "L_MANPARTNO", i, "" )
AddToParmList( orderForm, "L_MANUFACTURER", i, "" )
AddToParmList( orderForm, "L_SKU", i, sProdCode )
AddToParmList( orderForm, "L_TYPE", i, "P" )

next

end sub

still i am getting the error..

inputs appreciated..

vensi

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