Windows Server

nirsivak · Joined: 06 Sep 2005 Posts: 12

I am getting the following error

"An error occured while processing the request. Request Url: https://www.jwod.com/payment.aspx?MSCSAuth=584C39EC14974C113536C602F8F7C5B72E4CFD1C79C95A8B45DF49CD74F53E4279F7A4F52E5AB3B45CEC64D69E70FB247044E227962FEBDF53E776B42BA603F54F83D3874F4B22D90D12C6B08EF66B1DC273C6222CAF80AB362E8AAC2AF5C266E83F1F7EEB9904D44F550636AB55E4A14AF3E26C5601964625107C0FCC717BA2F87AEB0027D69ABD Stack Trace: System.Web.HttpUnhandledException: Exception of type System.Web.HttpUnhandledException was thrown. ---> Microsoft.CommerceServer.Runtime.Orders.CommerceOrderSystemException: Failed to save basket as an order. ---> Microsoft.CommerceServer.Runtime.CommerceException: SaveAsOrder Failed. ---> Microsoft.CommerceServer.Runtime.CommerceException: SaveAsOrderHelper Failed. ---> System.Runtime.InteropServices.COMException (0x80040E14): Transaction manager has canceled the distributed transaction.[42000]

Transaction manager has canceled the distributed transaction.
at Microsoft.CommerceServer.Interop.Orders.DBStorageClass.InsertData(Object vtReserved, Object pdispData)
at Microsoft.CommerceServer.Interop.Orders.MTSHelperImpl.SaveDictToTable(Int16& bExists, IDictionary& dict, String& table, String& key, Object& exception, Object& exception2, DBStorage& dbs, Boolean& bReinitializeDBS, String& SavePrefix, String& dsn, String& userid)
at Microsoft.CommerceServer.Interop.Orders.PrivateOrderGroupMtsTxHelperFreeThreaded.Save(LoadedFromState my_save_to, String SavePrefix)
at Microsoft.CommerceServer.Interop.Orders.PrivateOrderGroupMtsTxHelperFreeThreaded.SaveAsOrderHelper(Object in_User, Object in_dsn, Object in_GenID, Object& in_out_OrderGroupData, Object& loaded_from, Object& in_out_exists_in_databse, Object SavePrefix, Object& out_vtOutTrackingNumber)
--- End of inner exception stack trace ---

Server stack trace:
at Microsoft.CommerceServer.Internal.Common.Util.ThrowCommerceException(String message, Exception inner, String source)
at Microsoft.CommerceServer.Interop.Orders.PrivateOrderGroupMtsTxHelperFreeThreaded.SaveAsOrderHelper(Object in_User, Object in_dsn, Object in_GenID, Object& in_out_OrderGroupData, Object& loaded_from, Object& in_out_exists_in_databse, Object SavePrefix, Object& out_vtOutTrackingNumber)
at System.Runtime.Remoting.Messaging.Message.Dispatch(Object target, Boolean fExecuteInContext)
at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Microsoft.CommerceServer.Interop.Orders.PrivateOrderGroupMtsTxHelperFreeThreaded.SaveAsOrderHelper(Object in_User, Object in_dsn, Object in_GenID, Object& in_out_OrderGroupData, Object& loaded_from, Object& in_out_exists_in_databse, Object SavePrefix, Object& out_vtOutTrackingNumber)
at Microsoft.CommerceServer.Interop.Orders.OrderGroupFreeThreaded.SaveAsOrder(Object& vtOutTrackingNumber)
--- End of inner exception stack trace ---
at Microsoft.CommerceServer.Internal.Common.Util.ThrowCommerceException(String message, Exception inner, String source)
at Microsoft.CommerceServer.Interop.Orders.OrderGroupFreeThreaded.SaveAsOrder(Object& vtOutTrackingNumber)
at Microsoft.CommerceServer.Runtime.Orders.Basket.SaveAsOrder()
--- End of inner exception stack trace ---
at Microsoft.CommerceServer.Site.Payment.btnPurchase_Click(Object sender, EventArgs e)
at System.Web.UI.WebControls.Button.OnClick(EventArgs e)
at System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument)
at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)
at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData)
at System.Web.UI.Page.ProcessRequestMain()
--- End of inner exception stack trace ---
at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain()
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at System.Web.CallHandlerExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) "

Any input on this error is appreciated.. Thanks in Advance

nirsiva

Zoe Hart [MVP] · Guest

Is your database server separate from your web server? What O/S and service
packs are you running on each. I have my local development machine (WinXP
Pro) as my web server and a separate database server (Windows Server 2003).
I ran into a similar problem when I installed WinXP SP2 on my development
server. I believe the answer was in KB873160
(http://support.microsoft.com/?kbid=873160).

--
Zoe Hart
Commerce Server MVP

"nirsivak" <nir3in@yahoo-dot-com.no-spam.invalid> wrote in message
news:OKadnYNXXZtEpIPeRVn_vA@giganews.com...

nirsivak · Joined: 06 Sep 2005 Posts: 12

Zoe thanks for ur input.. I have this problem in production only we have windows 2000 with service pack 4 ... SQL server ,web server in the same box..

Thanks
nirsai

	Windows Server Forum Index -> Commerce Server	All times are GMT
Page 1 of 1