Escalation based on "Repeat count"
Windows Server Forum Index Windows Server
Server discussion on Windows platform.
 
 FAQFAQ   MemberlistMemberlist     RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 
 
Google
 
Web winserverhelp.com
Escalation based on "Repeat count"

 
Post new topic   Reply to topic    Windows Server Forum Index -> MOM
Author Message
Core
Guest
Posted: Mon Sep 05, 2005 12:51 pm    Post subject: Escalation based on "Repeat count" Reply with quote
Hi

How do I implement escalation?

I have a rule that generated an Alerts, I tried to use "$Repeat Count$" in
CustomField #1 when the Alert is generated.

I then have an Alert rule that have :

Custom Field1 is more than '10'

But the Alert rule is never fired?

MOM 2004 with SP1 and all Agents running 5.0.2911.0

Thanks
Back to top
Martijn C
Guest
Posted: Tue Sep 06, 2005 12:51 pm    Post subject: Re: Escalation based on "Repeat count" Reply with quote
The above described solution will not work. Unfortunately you can't
select the repeat count directly in the alert rule.

Something I haven't tested, but what should work is this:
Create an alert rule with a response "Update state variable" and choose
to increment CustomField1. This should run on every repeated occurance.
Create an other alert rule that looks for CustomField1 and fires the
response you want when it is larger than something.
As CustomFiled1 is a text field it might not work...

Good luck!

Regards,
Martijn.
Back to top
Core
Guest
Posted: Wed Sep 07, 2005 12:52 am    Post subject: Re: Escalation based on "Repeat count" Reply with quote
Hi Martijn,

I tried all kind of different combinations, but must be missing something
basic some where - things like you mentioned (Update state variable), but I
still don't seems to be doing it right.

A walk through would be appreciated.

My goal :

My application is creating an "Error" in the eventlog, and keeps doing it
until the "problem" is solved - poll rate is 1 minute, giving 60 "errors"

1. First time = Warning Alert and email
2. "Errors" for 1 hour = Error Alert and Custom email #1
3. "Errors" for 2 hours = Critical Alert and Custom email #2

So the incident is escalated to different groups and content.

Thanks again :)
Back to top
Bryan D.
Guest
Posted: Wed Sep 07, 2005 12:52 am    Post subject: Re: Escalation based on "Repeat count" Reply with quote
This is EXACTLY what I am looking at implementing in our MOM
setup...escalation to different notification groups based on the length of
time an alert is in an unresolved or unacknowledged state.

PLEASE someone help us here!

"Core" wrote:

Quote:
Hi Martijn,

I tried all kind of different combinations, but must be missing something
basic some where - things like you mentioned (Update state variable), but I
still don't seems to be doing it right.

A walk through would be appreciated.

My goal :

My application is creating an "Error" in the eventlog, and keeps doing it
until the "problem" is solved - poll rate is 1 minute, giving 60 "errors"

1. First time = Warning Alert and email
2. "Errors" for 1 hour = Error Alert and Custom email #1
3. "Errors" for 2 hours = Critical Alert and Custom email #2

So the incident is escalated to different groups and content.

Thanks again :)
Back to top
Core
Guest
Posted: Fri Nov 04, 2005 1:50 pm    Post subject: Re: Escalation based on "Repeat count" Reply with quote
Bryan,

Did you find a solution for the escalation problem?

Thanks
Core

"Bryan D." wrote:

Quote:
This is EXACTLY what I am looking at implementing in our MOM
setup...escalation to different notification groups based on the length of
time an alert is in an unresolved or unacknowledged state.

PLEASE someone help us here!

"Core" wrote:

Hi Martijn,

I tried all kind of different combinations, but must be missing something
basic some where - things like you mentioned (Update state variable), but I
still don't seems to be doing it right.

A walk through would be appreciated.

My goal :

My application is creating an "Error" in the eventlog, and keeps doing it
until the "problem" is solved - poll rate is 1 minute, giving 60 "errors"

1. First time = Warning Alert and email
2. "Errors" for 1 hour = Error Alert and Custom email #1
3. "Errors" for 2 hours = Critical Alert and Custom email #2

So the incident is escalated to different groups and content.

Thanks again :)
Back to top
Bryan D.
Guest
Posted: Fri Nov 04, 2005 5:51 pm    Post subject: Re: Escalation based on "Repeat count" Reply with quote
No, not yet. I was hoping someone might be able to provide us with a
walkthrough or point us in the direction of one.

"Core" wrote:

Quote:
Bryan,

Did you find a solution for the escalation problem?

Thanks
Core

"Bryan D." wrote:

This is EXACTLY what I am looking at implementing in our MOM
setup...escalation to different notification groups based on the length of
time an alert is in an unresolved or unacknowledged state.

PLEASE someone help us here!

"Core" wrote:

Hi Martijn,

I tried all kind of different combinations, but must be missing something
basic some where - things like you mentioned (Update state variable), but I
still don't seems to be doing it right.

A walk through would be appreciated.

My goal :

My application is creating an "Error" in the eventlog, and keeps doing it
until the "problem" is solved - poll rate is 1 minute, giving 60 "errors"

1. First time = Warning Alert and email
2. "Errors" for 1 hour = Error Alert and Custom email #1
3. "Errors" for 2 hours = Critical Alert and Custom email #2

So the incident is escalated to different groups and content.

Thanks again :)
Back to top
 
Post new topic   Reply to topic    Windows Server Forum Index -> MOM All times are GMT
Page 1 of 1

 
 You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum




New Topics Powered by phpBB