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John Harris
Guest
Posted: Tue Jan 18, 2005 9:09 pm    Post subject: Sharepoint Helpdesk Reply with quote
How do I set up the Helpdesk functionality in Sharepoint to automatically
send me an e-mail when a user adds a job? The e-mail address is an external
address.

--
John Harris (Harry)
Computer Troubleshooters - Hornby
Christchurch
New Zealand
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Franz Leu
Guest
Posted: Tue Jan 18, 2005 9:23 pm    Post subject: Re: Sharepoint Helpdesk Reply with quote
John,

Just subscribe on the Helpdesk to be notified for any new entry. You
can change the email address right there.

Franz

"John Harris" <johnh@antispam.comptroub.co.nz> schrieb im Newsbeitrag
news:uHxco%23W$EHA.3820@TK2MSFTNGP11.phx.gbl...
Quote:
How do I set up the Helpdesk functionality in Sharepoint to
automatically send me an e-mail when a user adds a job? The e-mail
address is an external address.

--
John Harris (Harry)
Computer Troubleshooters - Hornby
Christchurch
New Zealand



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Dave Taylor
Guest
Posted: Tue Jan 18, 2005 9:23 pm    Post subject: Re: Sharepoint Helpdesk Reply with quote
John,

I think all you need to do is setup an external contact in AD and then you
should be able to setup alerts for that Contact. I did this a while back
and it worked. Not sure if this is the correct way but it worked OK for me.

Thanks
Dave

"John Harris" <johnh@antispam.comptroub.co.nz> wrote in message
news:uHxco%23W$EHA.3820@TK2MSFTNGP11.phx.gbl...
Quote:
How do I set up the Helpdesk functionality in Sharepoint to automatically
send me an e-mail when a user adds a job? The e-mail address is an
external address.

--
John Harris (Harry)
Computer Troubleshooters - Hornby
Christchurch
New Zealand



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