| Author |
Message |
Tom
Guest
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 Posted:
Tue Jan 18, 2005 8:47 am Post subject:
W2k client web folder access problems |
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Hi all
I'm having a few problems which I think are to do with WebDAV. I've trawled
through the similar posts in this forum but haven't been able to find a
working solution, but apologies if I've missed the obvious answer somewhere
else. Here are the details of my problem:
Symptoms
- trying to use 'Explorer View' in a doc lib returns an error "Documents in
this folder are not available. The folder may have been moved, deleted" etc.
- when clicking a document in the library, it opens in the browser, (am
using Office2k), clicking 'Back' prompts to save the document, when clicking
'Yes' I get the same error message as above. The explorer dialog shows it has
attempted to map a 'Web Folder' corresponding to 'Shared Documents on
myServer'
- if i browse directly via 'Network places' to the newly mapped folder
'Shared Documents on myServer' I get the same error again
Server:
Win 2003 Server, Windows Sharepoint Services 2.0
Client:
Windows 2000 Professional / Office 2000 / IE6
I have tried various remedies from other posts in this newsgroup but nothing
has worked. I've tried:
- Enabled webdav extension in IIS on server
This was disabled at the time I installed WSS since the server was
originally setup in 'High security' mode. After enabling, I'm still getting
the problem, do I have to specifically go in and map an ISAPI extension or
something in the sharepoint virtual server?
- Tried to enable 'WebClient' service on the client machine, for some reason
there IS no 'WebClient' service on this machine, it doesn't appear in the
services list at all. This was a standard install of 2000 though, and I
definitely haven't removed this service. Not sure how to go about installing
this service.
-Tried accessing the sharepoint site via a machine with WindowsXP/IE6. This
machine did have the 'WebClient' service running. But I got different
problems. 'Explorer view' doesn't throw any errors, but it also doesn't show
any of the docs in the library which are visible in 'All documents'. And it
also cannot save to the mapped 'Web folder' corresponding to the library.
When I mapped the folder directly in 'My network places' I don't get any
error but I also get a blank folder without any of the docs that should
appear.
Any help would be greatly appreciated |
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Mike Walsh
Guest
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| Posted:
Wed Jan 19, 2005 10:25 pm Post subject:
Re: W2k client web folder access problems |
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Office 2K client is probably the problem.
Look at the Good, Better, Best paper which lists the differences with Office
2K / Office XP and Office 2003 when used with WSS.
That might help at least on some of these.
(You'll find the paper at the WSS FAQ site; Useful Documents / MS Articles
probably section after the Download section)
Mike Walsh, Helsinki, Finland
WSS FAQ at http://wss.collutions.com
Please reply to the newsgroup
"Tom" <Tom@discussions.microsoft.com> wrote in message
news:6C689E1E-A332-4A36-90FB-53771E7809A1@microsoft.com...
| Quote: | Hi all
I'm having a few problems which I think are to do with WebDAV. I've
trawled
through the similar posts in this forum but haven't been able to find a
working solution, but apologies if I've missed the obvious answer
somewhere
else. Here are the details of my problem:
Symptoms
- trying to use 'Explorer View' in a doc lib returns an error "Documents
in
this folder are not available. The folder may have been moved, deleted"
etc.
- when clicking a document in the library, it opens in the browser, (am
using Office2k), clicking 'Back' prompts to save the document, when
clicking
'Yes' I get the same error message as above. The explorer dialog shows it
has
attempted to map a 'Web Folder' corresponding to 'Shared Documents on
myServer'
- if i browse directly via 'Network places' to the newly mapped folder
'Shared Documents on myServer' I get the same error again
Server:
Win 2003 Server, Windows Sharepoint Services 2.0
Client:
Windows 2000 Professional / Office 2000 / IE6
I have tried various remedies from other posts in this newsgroup but
nothing
has worked. I've tried:
- Enabled webdav extension in IIS on server
This was disabled at the time I installed WSS since the server was
originally setup in 'High security' mode. After enabling, I'm still
getting
the problem, do I have to specifically go in and map an ISAPI extension or
something in the sharepoint virtual server?
- Tried to enable 'WebClient' service on the client machine, for some
reason
there IS no 'WebClient' service on this machine, it doesn't appear in the
services list at all. This was a standard install of 2000 though, and I
definitely haven't removed this service. Not sure how to go about
installing
this service.
-Tried accessing the sharepoint site via a machine with WindowsXP/IE6.
This
machine did have the 'WebClient' service running. But I got different
problems. 'Explorer view' doesn't throw any errors, but it also doesn't
show
any of the docs in the library which are visible in 'All documents'. And
it
also cannot save to the mapped 'Web folder' corresponding to the library.
When I mapped the folder directly in 'My network places' I don't get any
error but I also get a blank folder without any of the docs that should
appear.
Any help would be greatly appreciated |
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Tom
Guest
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| Posted:
Thu Jan 20, 2005 6:03 am Post subject:
Re: W2k client web folder access problems |
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| Quote: | Look at the Good, Better, Best paper which lists the differences with Office
2K / Office XP and Office 2003 when used with WSS.
|
Thanks for the pointer Mike. I had a look at that document, and found this:
· File Save Integration – Microsoft Office 2000 provides basic integration
with Windows SharePoint Services. Users can open and save files stored on
SharePoint sites from their Office 2000 applications and receive alerts in
Microsoft Outlook® 2000.
The thing is at the moment, I can't even save files directly to Sharepoint
from Office apps, which according to the line above should work. At the
moment, to edit a file from sharepoint i have to select it in the web
browser, edit it, then save it to my local hard drive, then go back into the
web browser, find the file again, and 'Upload' my new version. From the line
above it sounds like the integration should be better than this.
Also since sending the original post I have found another computer in the
company that is the same setup (Win2k prof, Office 2000), and from this
computer the web folders DO work. It's just that I can't for the life of me
figure out what is different between the working and not-working computers.
The machine that does work doesn't seem to be running the 'WebClient' service
either. Anyone else come across this before?
But thanks again for the pointer to that doc Mike. |
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Mike Walsh
Guest
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| Posted:
Thu Jan 20, 2005 6:49 am Post subject:
Re: W2k client web folder access problems |
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| Quote: | The thing is at the moment, I can't even save files directly to Sharepoint
from Office apps, which according to the line above should work. At the
moment, to edit a file from sharepoint i have to select it in the web
browser, edit it, then save it to my local hard drive, then go back into
the
web browser, find the file again, and 'Upload' my new version. From the
line
above it sounds like the integration should be better than this.
|
Unfortunately it isn't.
The Edit in Microsoft Word (etc.) function which is what you use if you want
to save a file directly back to WSS (rather than by the save to hard disk
and upload route) only works from Office XP upwards.
[I'm 100% sure of this because it was the same situation with the
predecessor product STS which came out at the same time(ish) as Office XP
hence the connection].
On the why it does work on one machine. There's a fix that has been
mentioned here in the newsgroup (I don't think it ever made it to the WSS
FAQ but it might have (in that case as a FAQ item rather than a MS Article)
which is not official but works and gives this possibility with Office 2K
too. Officially however you need to read exactly what the Good Better Best
says (and what it doesn't say [directly])!
Mike Walsh, Helsinki, Finland
WSS FAQ at http://wss.collutions.com
Please post questions to the newsgroup only.
"Tom" <Tom@discussions.microsoft.com> wrote in message
news:7DC2B772-634A-4595-979B-89A9287B902B@microsoft.com...
| Quote: |
Look at the Good, Better, Best paper which lists the differences with
Office
2K / Office XP and Office 2003 when used with WSS.
Thanks for the pointer Mike. I had a look at that document, and found
this:
· File Save Integration - Microsoft Office 2000 provides basic integration
with Windows SharePoint Services. Users can open and save files stored on
SharePoint sites from their Office 2000 applications and receive alerts in
Microsoft Outlook® 2000.
The thing is at the moment, I can't even save files directly to Sharepoint
from Office apps, which according to the line above should work. At the
moment, to edit a file from sharepoint i have to select it in the web
browser, edit it, then save it to my local hard drive, then go back into
the
web browser, find the file again, and 'Upload' my new version. From the
line
above it sounds like the integration should be better than this.
Also since sending the original post I have found another computer in the
company that is the same setup (Win2k prof, Office 2000), and from this
computer the web folders DO work. It's just that I can't for the life of
me
figure out what is different between the working and not-working
computers.
The machine that does work doesn't seem to be running the 'WebClient'
service
either. Anyone else come across this before?
But thanks again for the pointer to that doc Mike. |
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