Exchange Message Tracking
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Exchange Message Tracking

 
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Denise
Guest





Posted: Tue Jan 18, 2005 6:27 am    Post subject: Exchange Message Tracking Reply with quote

Hey guys:

I have something extrange going on my SBS2000. One internal user claims he
had sent an email on Jan 12 to another internal user. The receipient claims
she didn't received the message. When I do the message tracking tool it
shows that the message was actually delivered:


1/12/2005 12:43PM SMTP Store Driver: Message Submitted from Store
1/12/2005 12:43PM SMTP: Message Sugmited to Advanced Queing
1/12/2005 12:43PM SMTP: Started Message Submission to Advance Queue
1/12/2005 12:43PM SMTP: Message Submited to Categorizer
1/12/2005 12:43PM SMTO: Message Delivered locally to rose@mydomain.com
1/12/2005 12:43PM SMTO Store Driver: Message Delivered Locally to Store
rose@mydomain.com

Can someone help out here, and tell me what went wrong with the message?
Aparently it was delivered successfully. But I am wondering why she never
recieved the internal message.

Thanks in advance,

Denise
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Lanwench [MVP - Exchange]
Guest





Posted: Tue Jan 18, 2005 6:32 pm    Post subject: Re: Exchange Message Tracking Reply with quote

Denise wrote:
Quote:
Hey guys:

I have something extrange going on my SBS2000. One internal user
claims he had sent an email on Jan 12 to another internal user. The
receipient claims she didn't received the message. When I do the
message tracking tool it shows that the message was actually
delivered:


1/12/2005 12:43PM SMTP Store Driver: Message Submitted from Store
1/12/2005 12:43PM SMTP: Message Sugmited to Advanced Queing
1/12/2005 12:43PM SMTP: Started Message Submission to Advance Queue
1/12/2005 12:43PM SMTP: Message Submited to Categorizer
1/12/2005 12:43PM SMTO: Message Delivered locally to rose@mydomain.com
1/12/2005 12:43PM SMTO Store Driver: Message Delivered Locally to
Store rose@mydomain.com

Can someone help out here, and tell me what went wrong with the
message? Aparently it was delivered successfully. But I am wondering
why she never recieved the internal message.

Thanks in advance,

Denise

Perhaps she has a rule to delete mail? A view setting to hide mail from the
sender? Or one of the users is mistaken? Hard to say unless you can
reproduce the problem & witness it yourself.
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Denise
Guest





Posted: Wed Jan 19, 2005 6:33 am    Post subject: Re: Exchange Message Tracking Reply with quote

Thanks, I will take a look to bothr client rules and resend the message
again. I appreciate your input.

Denise


"Lanwench [MVP - Exchange]"
<lanwench@heybuddy.donotsendme.unsolicitedmail.atyahoo.com> wrote in message
news:%23Xed$2V$EHA.3908@TK2MSFTNGP12.phx.gbl...
Quote:
Denise wrote:
Hey guys:

I have something extrange going on my SBS2000. One internal user
claims he had sent an email on Jan 12 to another internal user. The
receipient claims she didn't received the message. When I do the
message tracking tool it shows that the message was actually
delivered:


1/12/2005 12:43PM SMTP Store Driver: Message Submitted from Store
1/12/2005 12:43PM SMTP: Message Sugmited to Advanced Queing
1/12/2005 12:43PM SMTP: Started Message Submission to Advance Queue
1/12/2005 12:43PM SMTP: Message Submited to Categorizer
1/12/2005 12:43PM SMTO: Message Delivered locally to rose@mydomain.com
1/12/2005 12:43PM SMTO Store Driver: Message Delivered Locally to
Store rose@mydomain.com

Can someone help out here, and tell me what went wrong with the
message? Aparently it was delivered successfully. But I am wondering
why she never recieved the internal message.

Thanks in advance,

Denise

Perhaps she has a rule to delete mail? A view setting to hide mail from
the
sender? Or one of the users is mistaken? Hard to say unless you can
reproduce the problem & witness it yourself.

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