Windows Server

Mike Go · Guest

My SBS 2003 Premium is refusing to start MSDTC automatically on startup.
WHen I go into services abd try to start it returns the error "1067 process
terminated unexpectedly"

Looking in events I get an error like this:

A Critical error occurred in an MS DTC Componenet therefore the process is
terminating.

Does anyone have a clue as to what this is? EventID.net has nothing, and I
can't find a reference for it in the MS KB database.
--
Thank You,
Mikego

Jerry zhao (MSFT · Guest

Hi Mikego,

Thanks for posting here!

From the description, I understand that you cannot restart your MSDTC. If
I'm off base, please let me know.

Based on my research, this issue may have many possible causes. Let's try
the following steps and see what happens:

1. Flush Data for MSDTC,

(a).- Open the Component Services console

(b). -Click on Computers

(c).- Right click on My Computer and select Properties

(d).- Select the MSDTC tab and click on Tracing Options

(e).- Click in sequence: Stop Session, New Session, Flush Data, OK, OK

(f).- Restart the DTC service

2. Try to use other way to restart the service,

(a). Click "Start", point to "All Programs", point to "Administrative
Tools", and then click "Component Services".

(b). In the Component Services Wizard, expand "Component Services", and
then double-click "Computers".

(c). Right-click "My Computer", and then click "Properties".

(d) Click the "MSDTC" tab, and then click "Start".

3. Scan for virus
Please update the anti-virus application and scan for the virus. Please
goes to the following link to perform an online virus scan:

www.housecall.antivirus.com <http://www.housecall.antivirus.com>
www.mcafee.com http://www.mcafee.com

4. Reset the msdtc dtclog log. To do this please ran "msdtc -resetlog"
(without quotation marks) to re-create teh log file. After that, please
restart the Distributed Transaction Coordinator service in your service
console. (services.msc) and see what happened.

5. Reinstall MS DTC. (Notice: Before doing this, please make a full backup
of your system)
(a). In Control Panel, stop all services, and change the Startup Type to
"manual" except for the following:
Alerter
COM+ Event System
Computer Browser
Distributed File System
Distributed Link Tracking Client
Distributed Link Tracking Server
DNS Client
Event Log
IPSEC Policy Agent
License Logging Service
Logical Disk Manager
Messenger
Net Logon
NT LM Security Support Provider
Network Connectors
Plug and Play
Remote Procedure Call (RPC)
Remote Procedure Call (RPC) Locator
Removable Storage
Security Accounts Manager
Server
System Event Notification
Task Scheduler
TCP/IP NetBIOS Helper Services
Windows Management Instrumentation
Windows Management Instrumentation Driver Extensions
Windows Time
Workstation

(b). Close Control Panel, and restart your computer.

(c). At the command prompt, type the following command:
msdtc -uninstall

(d). In the registry, remove the following keys if they exist:
HKEY_CLASSES_ROOT\CID
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSDTC
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\MSDTC
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\MSDTC
HKEY_LOCAL_MACHINE\Software\Microsoft\MSDTC

(e). From the %WINDIR%\System32 folder, run the Dtcsetup.exe file.

(f). Wait for the Installation Success message box, and then click OK.

(g). Restore the services' Startup Type to their original values, and
restart your computer.

(h). Open up a command prompt and enter the following command:
msdtc -resetlog

(i) Check if the MSDTC service can be start or not.

If the problem still occurs after performing the above steps, please check
the application event log and see if there has any information about it.

Please feel free to let me know if you have any questions or if you need
further assistance.

Have a nice day!

Best regards,

Jerry Zhao (MSFT)

Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

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