Problem in HIS2004 settings change
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Problem in HIS2004 settings change

 
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Kenneth Au (Hong Kong)
Guest
Posted: Thu Apr 14, 2005 5:46 am    Post subject: Problem in HIS2004 settings change Reply with quote
I've a problems in HIS2004 server... when I updated some settings like (LU's,
Printers LU's,etc....), after select Save Configration... all clients cannot
connect to existing TN3270, TN3270e LU's.... so if I need to change
somethings, I can't do it at the business hours... anyones has this issus....
or this is HIS2004's design???? As I know SNA4 without this problems....
thanks...

Kenneth Au (Hong Kong)
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Charles Ezzell (MSFT)
Guest
Posted: Fri Apr 15, 2005 5:46 am    Post subject: Re: Problem in HIS2004 settings change Reply with quote
This sounds like a known problem, and we have a fix for this. Please contact
PSS for the fix.

Thanks,
Charles

"Kenneth Au (Hong Kong)" <Kenneth Au (Hong Kong)@discussions.microsoft.com>
wrote in message news:9A515254-B88F-4EF5-A0D5-BAB27CBBAA1C@microsoft.com...
Quote:
I've a problems in HIS2004 server... when I updated some settings like
(LU's,
Printers LU's,etc....), after select Save Configration... all clients
cannot
connect to existing TN3270, TN3270e LU's.... so if I need to change
somethings, I can't do it at the business hours... anyones has this
issus....
or this is HIS2004's design???? As I know SNA4 without this problems....
thanks...

Kenneth Au (Hong Kong)
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Kenneth Au (Hong Kong)
Guest
Posted: Fri Apr 15, 2005 12:18 pm    Post subject: Re: Problem in HIS2004 settings change Reply with quote
I don't know what is PSS... can tell more info about that???? or Microsoft
has a KB support my question???

"Charles Ezzell (MSFT)" wrote:

Quote:
This sounds like a known problem, and we have a fix for this. Please contact
PSS for the fix.

Thanks,
Charles

"Kenneth Au (Hong Kong)" <Kenneth Au (Hong Kong)@discussions.microsoft.com
wrote in message news:9A515254-B88F-4EF5-A0D5-BAB27CBBAA1C@microsoft.com...
I've a problems in HIS2004 server... when I updated some settings like
(LU's,
Printers LU's,etc....), after select Save Configration... all clients
cannot
connect to existing TN3270, TN3270e LU's.... so if I need to change
somethings, I can't do it at the business hours... anyones has this
issus....
or this is HIS2004's design???? As I know SNA4 without this problems....
thanks...

Kenneth Au (Hong Kong)


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Charles Ezzell (MSFT)
Guest
Posted: Fri Apr 15, 2005 1:47 pm    Post subject: Re: Problem in HIS2004 settings change Reply with quote
PSS = Product Support Services (IE - Microsoft Support)

http://www.microsoft.com/services/microsoftservices/supp.mspx

The problem you describe is referenced here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;888611

You will need to contact Microsoft for the fix.

Thanks,
Charles

"Kenneth Au (Hong Kong)" <KennethAuHongKong@discussions.microsoft.com> wrote
in message news:48EB0656-5972-4E00-B1BF-0C9AA263A941@microsoft.com...
Quote:
I don't know what is PSS... can tell more info about that???? or Microsoft
has a KB support my question???

"Charles Ezzell (MSFT)" wrote:

This sounds like a known problem, and we have a fix for this. Please
contact
PSS for the fix.

Thanks,
Charles

"Kenneth Au (Hong Kong)" <Kenneth Au (Hong
Kong)@discussions.microsoft.com
wrote in message
news:9A515254-B88F-4EF5-A0D5-BAB27CBBAA1C@microsoft.com...
I've a problems in HIS2004 server... when I updated some settings like
(LU's,
Printers LU's,etc....), after select Save Configration... all clients
cannot
connect to existing TN3270, TN3270e LU's.... so if I need to change
somethings, I can't do it at the business hours... anyones has this
issus....
or this is HIS2004's design???? As I know SNA4 without this
problems....
thanks...

Kenneth Au (Hong Kong)


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Kenneth Au (Hong Kong)
Guest
Posted: Mon Apr 18, 2005 12:55 pm    Post subject: Re: Problem in HIS2004 settings change Reply with quote
Thanks.... I will contact MS Hong Kong for the fix exe file.....

"Charles Ezzell (MSFT)" wrote:

Quote:
PSS = Product Support Services (IE - Microsoft Support)

http://www.microsoft.com/services/microsoftservices/supp.mspx

The problem you describe is referenced here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;888611

You will need to contact Microsoft for the fix.

Thanks,
Charles

"Kenneth Au (Hong Kong)" <KennethAuHongKong@discussions.microsoft.com> wrote
in message news:48EB0656-5972-4E00-B1BF-0C9AA263A941@microsoft.com...
I don't know what is PSS... can tell more info about that???? or Microsoft
has a KB support my question???

"Charles Ezzell (MSFT)" wrote:

This sounds like a known problem, and we have a fix for this. Please
contact
PSS for the fix.

Thanks,
Charles

"Kenneth Au (Hong Kong)" <Kenneth Au (Hong
Kong)@discussions.microsoft.com
wrote in message
news:9A515254-B88F-4EF5-A0D5-BAB27CBBAA1C@microsoft.com...
I've a problems in HIS2004 server... when I updated some settings like
(LU's,
Printers LU's,etc....), after select Save Configration... all clients
cannot
connect to existing TN3270, TN3270e LU's.... so if I need to change
somethings, I can't do it at the business hours... anyones has this
issus....
or this is HIS2004's design???? As I know SNA4 without this
problems....
thanks...

Kenneth Au (Hong Kong)





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